Do you consider this to be bad manners on Club Level floors?

[CR Resort Fan 4 Life]

During my familes stays on the Atrium Club since they have become full time Club Level service, the odd time my parents and I like to take some food from the lounge and eat it in our room. However we always return our plates back to the lounge. Anyway on our last there I noticed some guests like the people who stayed next to us would bring food back from the lounge and leave it outside their door for housekeeping to clean up. Do you think that would be considered bad manners having housekeeping clean up those plates and etc, when it's easy to walk to the lounge and leave it with the dirty plates and etc?

 

[ducklite]

Let me preface by saying that generally the only things we've taken from the lounge were a small plate with some cookies or cheese and crackers and wine glasses.

We wouldn't leave it all on the floor outside the door (gross!) but we don't always bring things back to the lounge. We leave them neatly for hosuekeeping. If I had a large number of plates and such, I'd take it back.

One way you can tell a really nice hotel from a run of the mill place is that in a really nice hotel, nothing would linger on the floor outside a door for more than a few minutes.

 

[mareemouse]

In my opinion, I feel people who are on the concierge floor should eat and drink in the lounge that is available. Taking trays of food back to rooms isn't appropriate unless someone is unable to come down to the lounge .
Filling a tray , I believe, is one of the reasons why the club level service is going downhill.
This is just my opinion, and I'm sure people will disagree, saying that they are paying for it, but the room is available with tables for the simple reason that you are to eat there.
To me, it seems rude when people come down in there pajamas, and fill a tray and leave.
I also feel people have a tendency to waste more when they are filling a tray.

 

[lustergirl]

Oooh- we got a live one here!!

 

[tjmw2727]

We have always left them in the room but its usually a small plate or two and glasses. If it were more I would probably walk them back up.

In my opinion, I feel people who are on the concierge floor should eat and drink in the lounge that is available. Taking trays of food back to rooms isn't appropriate unless someone is unable to come down to the lounge .
Filling a tray , I believe, is one of the reasons why the club level service is going downhill.
This is just my opinion, and I'm sure people will disagree, saying that they are paying for it, but the room is available with tables for the simple reason that you are to eat there.
To me, it seems rude when people come down in there pajamas, and fill a tray and leave.
I also feel people have a tendency to waste more when they are filling a tray.

Often times there is not room in the lounge to accomodate everyone. I have been told, many times, that its fine to just grab a tray and bring some items back to the room.

I do agree that folks should dress appropriately and not take more than they can eat!

TJ

 

[ducklite]

In my opinion, I feel people who are on the concierge floor should eat and drink in the lounge that is available. Taking trays of food back to rooms isn't appropriate unless someone is unable to come down to the lounge .
Filling a tray , I believe, is one of the reasons why the club level service is going downhill.
This is just my opinion, and I'm sure people will disagree, saying that they are paying for it, but the room is available with tables for the simple reason that you are to eat there.
To me, it seems rude when people come down in there pajamas, and fill a tray and leave.
I also feel people have a tendency to waste more when they are filling a tray.

I agree with you that wearing PJ's to the lounge is about as appropriate as wearing wet bathing suits. But I can't tell you how often we've been encouraged to have our wine glass topped off and take it back to our room to enjoy while we were getting ready for dinner.

IMHO there's a big difference between that and hauling a heaping tray of food that's so overflowing that things are falling off the sides of it as you walk down the hall--I've seen that as well. One thing I remember seeing at the AKL was a lady who took about eight pieces of bread--not toasted--as well as a bunch of peanut butter containers and jelly containers, plus a bunch of juice boxes. Who wants to bet what that family had for lunch.

ETA: In September, 2004 we spent three nights in our home with no hot water during Hurricane Frances. We were finally able to safely leave the house and drive to the WL. When we arrived that Sunday, we hadn't showered in over 72 hours. We grabbed a few things on the way to our room. Or would you have preferred we sat in the lounge to eat?

 

[mickeyluv'r]

Never done concierge. Rarely done room service, but it is my understanding that leaving the tray outside your room after room service is standard practice. I've seen this lots of times at business hotels.

Seems odd to me to pay concierge prices only to make the kids eat PBJ for lunch. Why not go regular level and spring for a real lunch? Too funny!

 

[frdeb1999]

Everytime we stay at the Poly we are repeatedly told that this is deffinately something they have no problem with. As a matter of fact the first time we stayed there we went and asked and were told it was completely up to the customers as we are paying for the service. Now while I don't agree with going overboard and would never allow my kids to do that. I do know that we take cereal in the disposable bowls back to the room nearly every morning staying since it's nearly impossible to find any tables except very early. But we always clean up after ourselves. As a matter of fact I know the mousekeeping must love us cause our room other then the unmade beds is always very neat when we leave. I guess some people can ruin a good thing. But if it is done in moderation and within the resorts policies I see nothing wrong with it.

 

[ducklite]

Never done concierge. Rarely done room service, but it is my understanding that leaving the tray outside your room after room service is standard practice. I've seen this lots of times at business hotels.

Generally the hotel asks you to call in-room dining for tray removal when you are finished eating. In a very few they ask that you leave the tray outside the door and call dining for removal. But it should never be simply left there without a call to retrieve it. Club level dishes don't have anyone designated to pick them up off the hallway floors, so should never be left outside on the floor.

Seems odd to me to pay concierge prices only to make the kids eat PBJ for lunch. Why not go regular level and spring for a real lunch? Too funny!

I agree--it seemed very bizarre!

 

[ArielRae]

I have to say I have stayed at resorts that tell you to place plates and such outside your room when your done so that they can be brought back for you. Maybe these people though it applied here too.

 

[DizzDoll]

 

[nuke]

There wouldn't be trays available if they didn't allow you take food back to your rooms.

 

[willis37862]

During my familes stays on the Atrium Club since they have become full time Club Level service, the odd time my parents and I like to take some food from the lounge and eat it in our room. However we always return our plates back to the lounge. Anyway on our last there I noticed some guests like the people who stayed next to us would bring food back from the lounge and leave it outside their door for housekeeping to clean up. Do you think that would be considered bad manners having housekeeping clean up those plates and etc, when it's easy to walk to the lounge and leave it with the dirty plates and etc?

Well that means nothing to me. As for your question about leaving dirty dishes outside of your room, I can't tell you how many times I have seen people leave room service dishes outside their room when they were finished with them. Whats the difference? Would I do it , probably not it looks kinda mess but it doesn't bother me. But then I don't use room service.

 

[maryella]

I think it would be very nice if guests would not leave dirty plates etc in the hall outside their door/elevator/exit door/neighbors door as I find it rude and disgusting. A short trip back to the lounge would not kill anyone and if not you can leave the plates in your room and call HK to pick them up.
On the other subject we have often see guests (YC / BC) bring trays laden down with 10 cans of soda, plates brimming with desserts and more food than could possibly feed whomever is in their rooms. I feel these wastefull acts are driving the prices up on CL rooms and are downright inconsiderate!!!

 

[bavaria]

but it is my understanding that leaving the tray outside your room after room service is standard practice. I've seen this lots of times at business hotels.

Yes, it is a standard - pretty much every hotel I have stayed in around the world has a card on the room service tray advising to call for the tray to be retrieved, or to place it outside the door. But then, I only stay in hotels about 300 nights a year, so what do I know?

Just checked my room service tray - yes, it says to call or leave tray outside the door. Now, I'm in Germany at the moment, but same holds true for the United States.

HOWEVER I agree with Anne that a few items removed from the lounge in moderation is one thing, but removing enough food to feed your family a midday meal or taking bottles of water to hydrate everyone for the entire day is not the intent of a lounge. Hotels review concierge lounge budgets very carefully and food cost is under constant scrutiny.

 

[bavaria]

Generally the hotel asks you to call in-room dining for tray removal when you are finished eating. In a very few they ask that you leave the tray outside the door and call dining for removal. But it should never be simply left there without a call to retrieve it.

Generally good hotels will anticipate this by proactively asking the guest when they deliver the room service when they should return to retrive the tray/cart, or by doing a follow up call to the guest shortly after delivery to ask if the meal was satisfactory, and to arrange for pickup of the tray/cart.

Personally, I don't like eating room service every night, but in some places I do end up eating more room service than I would like.

 

[BCV23]

Club level dishes don't have anyone designated to pick them up off the hallway floors, so should never be left outside on the floor.

Exactly.

We too either take the stray plate or glass to back to the lounge or leave things neatly for the housekeeper.

At all the WDW resorts we've stayed at, they make a point of telling you to call for removal of room service or put them outside. We usually do the latter and always call. If called, things are removed promptly.

We did stay at one lovely place in Ireland that made it clear that we were to call for removal....no placing the tray in the hall. Can't remember how it was phrased but you were politely informed that only that way was acceptable.

 

[Calgary DISHeads]

I have stayed many times on club level, not at Disney but at many hotels worldwide (my company always puts us on the club floor) and when I do take something back to my room, whether to eat or drink I always leave the plates and glasses outside - however, I do call down and let them know there are dishes outside to pick up. Usually when you order room service they ask you do this as it often comes on a bulky service cart that would otherwise sit out in the hallway. I see no problem with it, this is why I am staying in a hotel and paying for services. It would be like making my bed in the morning so as to make life easier for housekeeping. We all have our jobs.

 

[MermaidsMom]

In my opinion, I feel people who are on the concierge floor should eat and drink in the lounge that is available. Taking trays of food back to rooms isn't appropriate unless someone is unable to come down to the lounge .
Filling a tray , I believe, is one of the reasons why the club level service is going downhill.
This is just my opinion, and I'm sure people will disagree, saying that they are paying for it, but the room is available with tables for the simple reason that you are to eat there.
To me, it seems rude when people come down in there pajamas, and fill a tray and leave.
I also feel people have a tendency to waste more when they are filling a tray.

It's great we can all have an opinion, but the actual concierge staff TELLS people staying there to take things back if they would like. I like to do as I am told and will take things back unless they change the rules. I also don't mind if other people wear jammies to pick up their breakfast and take if back. Who cares? I am having too much fun at WDW to spend time wondering if everyone is cleaning their plates or not.

 

[Cinderella]

No - I don't think it's wrong to take things to your room. But, it's yucky leaving the stuff outside. Yet they do it all over the world. I do recall one hotel - don't remember which one but I think it was quite an expensive one (probably one of the better ones) actually telling me to leave the plates outside the door when we'd done.

I didn't - I left them in the room for housekeeping to take away. I just think it is totally gross to leave your plates outside the door for ages. But, when you're paying a whole heap of cash,and tipping well, you wouldn't expect to have to take your own dirty plates back either.

The best room service one I stayed in was the Scotsman in Edinburgh. They actually put your room service breakfast through a hatch in the wall to your room so they weren't disturbing you, and you simply put it back in the hatch for them to collect when you were done. That was really cool - there is nothing worse than letting room service in in your dressing gown when you're still half asleep.