DME Booking Question

[BudgieMama]

Is it only online they make you wait until 30 days to book your transfer?

It's the one thing I'm worried about forgetting, and I just want it booked and sorted. If I call them, will they be able to book it sooner than that?

Thanks in advance!

 

[Gracie09]

I have never heard of having to wait to book ME. We always book it once we get our resort and airline sorted out. I booked this past weekend for our September trip.

 

[bumbershoot]

I've never seen anything that has you wait, either. Where are you seeing that and what does it say exactly? Could be something brand new.

 

[BudgieMama]

I tried to book ages ago, and got a reply saying when fully paid or 30 days out. I replied saying we had paid in full, and wanted to book, and got a snippy email back highlighting the fact that their email had said about 30 days out... I resisted responding telling them to change the email, as it should read paid in full AND 30 days out, if that was the policy.

I can't find anything about 30 days out anywhere on the WDW website, but I don't fancy another exchange. I can't fathom why they won't take the booking now...

 

[BudgieMama]

Disney Magical Express support@disneymagicalexpress.com via disneyonline.com
9/30/13

to me
Greetings!

Thank you for choosing The Walt Disney World Resort for your upcoming
vacation plans.

To secure your complimentary transportation through Disney?s Magical
Express, we ask that you reply to this email (30) days prior to your
arrival or when your Walt Disney Travel Company package has been paid in
full.

Please provide the following information:

? Resort Confirmation Number
? Name(s)
? Arrival Date
? Departure Date
? Arrival Flight Information
? Departure Flight Information

We look forward to your visit to the ?Most Magical Place on Earth?.

Thank you,
Your Disney?s Magical Express Team



Original Message Follows:
------------------------
Thank you for submitting your request for Disney's Magical Express!


Contact Information
Your Name: Clare *****
Your E-mail Address: *********

Reservation Information
Hotel Reservation Number: ******
ResortSaratoga Springs Resort
Guest Name: **********
Number of Guests: 2 Adult(s), 0 Child(ren)

Address Information<br>The Disney's Magical Express Airport
Transportation booklet is mailed to the United States (including Puerto
Rico) and Canada only.
Shipping Address:
Country:
,
Phone:
Have you previously provided Disney's Magical Express with flight
information for this trip?
no


Flight Information #1
Guest Names:
****
******

Arrival Information
Arrival Date: Aug 18, 2014
Flight: ******

Departure Information
Departure Date: Aug 25, 2014
Flight: ***********

Special Requests:


9/30/13

to Disney
Thank you for your reply.

Your email asked for details that, as far as I can see, are all provided in the information from my booking request. Do you need them again, or can you copy them over from my booking request? We have paid in full already for our holiday.

Many thanks in advance,
Clare


Disney Magical Express support@disneymagicalexpress.com via disneyonline.com
10/4/13

to me
Greetings!
Thank you for choosing The Walt Disney World Resort for your upcoming vacation plans.
To secure your complimentary transportation through Disney’s Magical Express, we ask that you reply to this email (30) days prior to your arrival or when your Walt Disney Travel Company package has been paid in full.
Please provide the following information:
•Resort Confirmation Number
•Name(s)
•Arrival Date
•Departure Date
•Arrival Flight Information
•Departure Flight Information
We look forward to your visit to the “Most Magical Place on Earth”.
Thank you,
Your Disney’s Magical Express Team

This is the exchange I've had with them... the bolding is theirs from their second email... ***** indicate where I have removed data to share here.

 

[lulu2014]

I booked mine for return journey to airport (as only need that way) for May 28th yesterday so more than 30 days and got confirmation it was all booked today

 

[amomma23]

Are you trying to use disneymagicalexpress.com to book? I have tried that twice in the past, and it never worked. I couldn't even get the form to submit. Just call (866) 599-0951. They'll set it up, no problem.

 

[Gracie09]

Call them. You got someone on email that is clueless. They send Mickey mail around 30 days so you have to be able to register before that.

 

[tjmw2727]

Agree with PP's don't bother with the online form just call and ask to add DME to your reservation. I do this asap after I make my air reservations and have never had an issue regardless of the timing with a package or room only.

I like to have it done to be sure I get my vouchers and luggage tags in plenty of time