Disneyworld.com!!!

[Disney Ron]

Anybody else having trouble booking room ressies online? Yesterday and today I keep getting a message that says system error!!!

Anyone else?

 

[Siouxstone]

Yes! My DSis was trying to add one night at POR with us (she's got a free room offsite for the rest of our trip) and was just on the phone grumbling to me about this problem! She said she tried yesterday as well as this morning and was getting an error message. Hopefully it will be back soon!

 

[Disney Ron]

Yes! My DSis was trying to add one night at POR with us (she's got a free room offsite for the rest of our trip) and was just on the phone grumbling to me about this problem! She said she tried yesterday as well as this morning and was getting an error message. Hopefully it will be back soon!

Thanks Susie, I've actually been getting this message since Saturday night. I was beginning to think it was my computer!

 

[Mickiethepooh]

They seem to be having had trouble on on off since the general public specials came out.

 

[grimley1968]

Their website is ridiculously unreliable for a brand so popular, and with so much money being transacted through it. It's been trying to load a page for about 5 minutes on me now, and I have a bonded T1 here at work.

I tried to make my final payment two weeks ago on the website. I tried twice, but the website kept giving me an error saying the transaction was unsuccessful. I gave up for a while. I came back to the site later in the day when it seemed to be working better. I got to my reservation and noticed that BOTH the supposedly "unsuccessful" transactions had gone through, leaving me a negative balance of several hundred dollars, meaning they owed ME that amount. Needless to say, I got on the phone and made them issue me a credit for that amount ASAP.

I love the information on the site, but it could be much, much better in the execution.

First, they need to at least triple the amount of servers handling processes.

Second, they need to at least double the bandwidth available for the traffic.

Third, they need to use less Flash, Shockwave, etc. on the main pages and in any sections where personal data is displayed. It's not necessary, is a security hole, and often doesn't work well. Save the Flash, Shockwave, etc. for attraction pages.

By the way, in the time it took me to type all this, the stupid Disney page is STILL loading. GRRRRR.

 

[pooh6890]

I had trouble all morning! I was getting so frustrated and almost asked for on-line help. I finally booked SSR for a studio @ $199/night....Fla Res Rate for November 9-11......I got so nervous thinking I would lose the ressie, but finally pushed the button and it worked.....I am so excited because I have never stayed at Saratoga....YIPPEE

 

[sdzman]

I was able to book a room only yesterday afternoon with no problem.

 

[Laugh O. Grams]

I had problems on and off all day Sunday trying to book 5 days at AKL in December. Ended up having to pick up the phone to reserve the room...ooh, I hate when that happens!!