We had a troubling experience with bell services.
We had bags sent over to YC from OKW (1 suitcase) and POP (1 small suitcase and backpack), 2 claim checks.
We normally collect our bags ourselves and bring them to the room, but we had spent the morning and early afternoon at Animal Kingdom and then had gone to Stormalong Bay while waiting for our room to be ready so we opted to have bell services deliver our bags.
It didn't take long for the CM to come along with the bags. Unfortunately, he proceeded to bring the WRONG bags into the room! The one from OKW was there, but the other two bags were a sparkly pink backpack and small black suitcase, neither of them ours.
Mark decided to go ALL the way back to the lobby (our room was far away)with the CM to retrieve the correct bags.
On the upside, that gave me the opportunity to take oodles and oodles of photos of the room without bags or husbands spoiling the shots!