Just back from POFQ- May 3-10th and we loved it!! In fact we booked a bounce back for the fall. Disappointed though to have waited on hold for hours to book and then be told only River View avail for our dates-If I keep calling is there any hope a standard will open up with a bounce back offer?? I'm not sure how those work. I literally called 17 times while on vacation….seems bit much to expect people to use precious vacation time but I finally resorted to just leaving the phone on speaker while getting ready in the room after my first few unsuccessful attempts. I just prefer the standard rooms but I don't want to pay for the most expensive view category and request standard so not sure how that is handled. They weren't helpful on the phone.