We have returned from our split stay 2 nights CR Tower Club and 2 nights BWI CL Deluxe.
Hands down, the food is superior at Tower Club but the service is warmer at BWI.
Some areas for improvement -
- the water stations in the CL (you know I must have an opinion on water!

). They are disgustingly high touch, high usage machines that I never saw get wiped down at either lounge. I watched someone bring an empty Dasani water bottle to fill up and proceed to insert the mouth of the bottle so that the metal spigot was well into the bottle. Smart to not make a mess, but then the germs from the lip of the bottle that hit the metal went all over the dispenser.
I honestly don’t know what the answer is here. Maybe filling a pitcher and keeping in the room so you don’t have to use the station as often? I know that sounds weird. I did use my inner arm for the machine, but I was the only weirdo doing that. Haha. I love the idea of eliminating all of the single use plastic bottles, but I don’t think the current set up is the right answer.
- one breakfast rotation at BWI has one hot egg bite. That is the only hot egg item available, and it has ham. Weird choice for the only egg dish. I thought scrambled eggs were pretty standard, so not having them available for at least 2 rotations (the other day had a veggie egg bite), was a rather large disappointment. I generally rely on scrambled eggs as a protein when we travel since I know I’m guaranteed to have one solid option for a meal a day.
Despite sounding so negative, it was a good trip!