Resort Thread Disney's Club Level (CL) Thread

[jbb4me]

Hi, I haven't posted in a while but am happy to report we have a CL trip planned in May for our wedding anniversary! We are headed to GF RPC (our first time) for an extended weekend trip. I'm so very excited!! I have a question about the club level extra fast passes, which we just booked today, as they are not working quite like they were the last time we did this. I have tried several times today to modify a couple of the regular fast passes, but keep getting an error message. I know we have to call to modify the extra CL fast passes, but thought we still had the ability to modify the regular ones, even when outside the 60 day typical window. Am I just dealing with an MDE glitch - I've heard its been extra glitchy the last couple of days - or can we no longer modify the regular ones through MDE? Thanks in advance for your help! I'll likely be asking questions about RPC soon, too!

 

[Babsy]

Hi, I haven't posted in a while but am happy to report we have a CL trip planned in May for our wedding anniversary! We are headed to GF RPC (our first time) for an extended weekend trip. I'm so very excited!! I have a question about the club level extra fast passes, which we just booked today, as they are not working quite like they were the last time we did this. I have tried several times today to modify a couple of the regular fast passes, but keep getting an error message. I know we have to call to modify the extra CL fast passes, but thought we still had the ability to modify the regular ones, even when outside the 60 day typical window. Am I just dealing with an MDE glitch - I've heard its been extra glitchy the last couple of days - or can we no longer modify the regular ones through MDE? Thanks in advance for your help! I'll likely be asking questions about RPC soon, too!

When we did this earlier this month, you could modify your regular FP+ yourself, even when made by DSS. Just couldn't modify the purchased ones.

 

[vinotinto]

Hi, I haven't posted in a while but am happy to report we have a CL trip planned in May for our wedding anniversary! We are headed to GF RPC (our first time) for an extended weekend trip. I'm so very excited!! I have a question about the club level extra fast passes, which we just booked today, as they are not working quite like they were the last time we did this. I have tried several times today to modify a couple of the regular fast passes, but keep getting an error message. I know we have to call to modify the extra CL fast passes, but thought we still had the ability to modify the regular ones, even when outside the 60 day typical window. Am I just dealing with an MDE glitch - I've heard its been extra glitchy the last couple of days - or can we no longer modify the regular ones through MDE? Thanks in advance for your help! I'll likely be asking questions about RPC soon, too!

To me, it sounds like a glitch. But, it appears you are not alone. @reluctantredhead also posted that she can't modify her regular FPs:
https://www.disboards.com/threads/t...-program-planning-discussion.3657573/page-89#
I would call DSS and ask them.

 

[CogsworthTN]

I’m in tears. DH and myself will be at Disney May 30-June 8. We are staying At the GF RPC and We are planning to do a vow renewal (on our own). We have already paid the trip in full, plus airfare. The reason why I’m in tears is, June 30-July 6 we will be bringing my Dad to Disney to Celebrate his completion of radiation treatments. He asked to stay at the GF club level.

I just figured out we will not be able to make fast passes for the trip with my Dad because we will have fast passes booked three weeks prior. This annual passholder rule stinks, especially when your staying on site.

My trips seem to be turning out not magical at all. First the split stay issues that will affect our fast pass bookings for May/June trip and now this annual pass-holder limit. I am so upset. I’m wrapped in my weighted blanket to keep from having a panic attack. All this planning for two memorable trips is quickly falling apart. We love experiencing the rides and so does my Dad.

 

[GADisneyDad14]

Hi, I haven't posted in a while but am happy to report we have a CL trip planned in May for our wedding anniversary! We are headed to GF RPC (our first time) for an extended weekend trip. I'm so very excited!! I have a question about the club level extra fast passes, which we just booked today, as they are not working quite like they were the last time we did this. I have tried several times today to modify a couple of the regular fast passes, but keep getting an error message. I know we have to call to modify the extra CL fast passes, but thought we still had the ability to modify the regular ones, even when outside the 60 day typical window. Am I just dealing with an MDE glitch - I've heard its been extra glitchy the last couple of days - or can we no longer modify the regular ones through MDE? Thanks in advance for your help! I'll likely be asking questions about RPC soon, too!

Yeah, I've been away for a few days so am just catching up on all the FP changes, but a lot of stuff going on. Wouldn't surprise me if it has somehow impacted the ability to modify the regular ones outside your 60 day window. If I learn anything as I'm catching up, I'll come report here.

 

[PPFlight75]

I’m in tears. DH and myself will be at Disney May 30-June 8. We are staying At the GF RPC and We are planning to do a vow renewal (on our own). We have already paid the trip in full, plus airfare. The reason why I’m in tears is, June 30-July 6 we will be bringing my Dad to Disney to Celebrate his completion of radiation treatments. He asked to stay at the GF club level.

I just figured out we will not be able to make fast passes for the trip with my Dad because we will have fast passes booked three weeks prior. This annual passholder rule stinks, especially when your staying on site.

My trips seem to be turning out not magical at all. First the split stay issues that will affect our fast pass bookings for May/June trip and now this annual pass-holder limit. I am so upset. I’m wrapped in my weighted blanket to keep from having a panic attack. All this planning for two memorable trips is quickly falling apart. We love experiencing the rides and so does my Dad.

Oh, no! I'm so sorry about the FPs with your dad
I've never done that before with trips so close. Is there nothing Guest Services can do for you?
Those are 2 very special trips and I hope your dad is feeling well.

 

[CogsworthTN]

Oh, no! I'm so sorry about the FPs with your dad
I've never done that before with trips so close. Is there nothing Guest Services can do for you?
Those are 2 very special trips and I hope your dad is feeling well.

Thank you. My Dad begins his radiation treatments next week and will finish in May. He wanted to go back to Disney and be a kid again. I’m not sure what to do or who to contact for help. I really don’t think they will help me.

 

[PPFlight75]

Thank you. My Dad begins his radiation treatments next week and will finish in May. He wanted to go back to Disney and be a kid again. I’m not sure what to do or who to contact for help. I really don’t think they will help me.

Have you tried asking DSS for any help?

 

[CogsworthTN]

Have you tried asking DSS for any help?

I contacted the annual passholder vip email. I was told, when I used up my seven days of fast passes from our May/June trip, I then could make fast passes for the other trip. Nothing good will be left with a two week booking.

I’m really ready to cancel both trips and just eat the airfare for both. It’s frustrating. DH and myself will be there in four weeks for a trip during my Spring Break. Maybe I can speak to someone in person for a solution.

 

[focusondisney]

I’m in tears. DH and myself will be at Disney May 30-June 8. We are staying At the GF RPC and We are planning to do a vow renewal (on our own). We have already paid the trip in full, plus airfare. The reason why I’m in tears is, June 30-July 6 we will be bringing my Dad to Disney to Celebrate his completion of radiation treatments. He asked to stay at the GF club level.

I just figured out we will not be able to make fast passes for the trip with my Dad because we will have fast passes booked three weeks prior. This annual passholder rule stinks, especially when your staying on site.

My trips seem to be turning out not magical at all. First the split stay issues that will affect our fast pass bookings for May/June trip and now this annual pass-holder limit. I am so upset. I’m wrapped in my weighted blanket to keep from having a panic attack. All this planning for two memorable trips is quickly falling apart. We love experiencing the rides and so does my Dad.

Reach out to DSS. I had 2 club level trips booked at YC CL. We were there Feb 3-8 & have a trip booked for April 20 -27. I called to book the CL paid FPs the day before our Feb trip. The CM started to make them & couldn’t make the last 2. She asked if we had another trip booked, I said yes, we arrive tomorrow. She mentioned something about the AP 7 day limit, which I had never heard of. Anyway, she took a few minutes & said , “let me do this another way” & within minutes she had everything booked. So I know for sure they have some kind of work around. We usually book 7 night stays & make FPs for both arrival & departure days, so that is 8 days fort there. This doesn’t even make sense. APs with onsite stays are very likely to have more than 7 days onsite.

Good luck with DSS, happy anniversary, best wishes to your dad for good health & I hope you have 2 really wonderful vacations!!!

 

[CogsworthTN]

Reach out to DSS. I had 2 club level trips booked at YC CL. We were there Feb 3-8 & have a trip booked for April 20 -27. I called to book the CL paid FPs the day before our Feb trip. The CM started to make them & couldn’t make the last 2. She asked if we had another trip booked, I said yes, we arrive tomorrow. She mentioned something about the AP 7 day limit, which I had never heard of. Anyway, she took a few minutes & said , “let me do this another way” & within minutes she had everything booked. So I know for sure they have some kind of work around. We usually book 7 night stays & make FPs for both arrival & departure days, so that is 8 days fort there. This doesn’t even make sense. APs with onsite stays are very likely to have more than 7 days onsite.

Good luck with DSS, happy anniversary, best wishes to your dad for good health & I hope you have 2 really wonderful vacations!!!

Thank you. I love my Dis family.

 

[PPFlight75]

I contacted the annual passholder vip email. I was told, when I used up my seven days of fast passes from our May/June trip, I then could make fast passes for the other trip. Nothing good will be left with a two week booking.

I’m really ready to cancel both trips and just eat the airfare for both. It’s frustrating. DH and myself will be there in four weeks for a trip during my Spring Break. Maybe I can speak to someone in person for a solution.

I hope you find a solution and I hope both of your trips are magical

 

[vinotinto]

I’m in tears. DH and myself will be at Disney May 30-June 8. We are staying At the GF RPC and We are planning to do a vow renewal (on our own). We have already paid the trip in full, plus airfare. The reason why I’m in tears is, June 30-July 6 we will be bringing my Dad to Disney to Celebrate his completion of radiation treatments. He asked to stay at the GF club level.

I just figured out we will not be able to make fast passes for the trip with my Dad because we will have fast passes booked three weeks prior. This annual passholder rule stinks, especially when your staying on site.

My trips seem to be turning out not magical at all. First the split stay issues that will affect our fast pass bookings for May/June trip and now this annual pass-holder limit. I am so upset. I’m wrapped in my weighted blanket to keep from having a panic attack. All this planning for two memorable trips is quickly falling apart. We love experiencing the rides and so does my Dad.

Has anything changed with the new FP changes and AP limits? Because the 7-day limit only applies if you have offsite stays. I currently have 9 days of FPs on a split stay with APs (all onsite). If I'm reading your post correctly, all your stays are onsite. If they are all onsite, you will have length of stay FP privileges for all your trips.

 

[focusondisney]

You know, I am still thinking about this AP 7 day thing. So I went to the Disney website to look for more info. I read the AP FP FAQ. (how’s that for alphabet soup?). Anyway, I don’t think that language has really changed. I think the 7 days applies to AP without an on-site stay, as it alwYs has. I think even if you don’t do anything, when you get in 60 days of each of your stays, your window will open. Because that window is going to be governed by your resort stay. Now I’m not suggesting anyone test it out. I just think this may be being misunderstood.

I also only had 6 days of FPs booked for April, because I wanted a couple of resort/ pool days. But to check things out, I made FPs for the rest of our days. So I now have a 7 night onsite stay & have 8 days of fastpasses with no issues at all.

 

[GADisneyDad14]

Has anything changed with the new FP changes and AP limits? Because the 7-day limit only applies if you have offsite stays. I currently have 9 days of FPs on a split stay with APs (all onsite). If I'm reading your post correctly, all your stays are onsite. If they are all onsite, you will have length of stay FP privileges for all your trips.

I was just 'phoning a friend' to confirm the same thing, as that was my impression as well - although I sometimes get that nuanced level of FP detail turned around in my head. I know we ran into this once with DW but it was because she had an off-site stay with booked FPs in the middle of two resort stays.

 

[vinotinto]

I just checked @mesaboy2's fantastic FP FAQ stickie thread, updated this month, and it still says:
"Annual Pass (AP) holders have similar benefits as onsite guests when staying at an onsite resort. The primary difference is that AP holders can book up to 7 days of FPs at all times, and more if the length of the onsite stay is greater."
So, as long as you don't have any offsite stays with FPs complicating matters, each of your onsite stays should open your 60-day FP window and you should be able to make FPs for all your days.

Now, it's not unreasonable to be a little nervous because we are seeing glitches and Disney IT is working on all kinds of things behind the scenes. But, I would hope that it all works the way it's supposed to work.

 

[GADisneyDad14]

@CogsworthTN - Upon further review from my more-knowledgeable than me FP friends, I agree with @vinotinto, your length-of-onsite stay FP privileges overrule the 7 day AP thing. Now, both of your trips are pretty long and depending on just how many days you were planning to book you may hit the 14 day limit that applies to everyone, but I think from what you describe you'll be OK. Do call the AP hotline if you run into any trouble.

 

[GADisneyDad14]

Small trip report from YC CL this past weekend. Quick three night, adults-only stay for the Princess Half weekend. We chose an Epcot resort for proximity to the race start/finish (Epcot parking lot) and walk-ability to Epcot for meals/entertainment.

Random thoughts...

• Uneventful check-in experience, no greeters or anything special, no different than past YC stays. We had received our room-ready text so decided to go up ourselves without stopping at the front desk. Of course, MBs didn't work in the elevator. They literally never work at YC for anything - room, elevator, etc - without at least one visit to the CMs for help. So, we go back to the front desk, they call someone to escort us up, off we go. From there check-in was great...offered drinks, general chit-chat, etc. Hyacinth (I'm worried I'm spelling her name wrong) was working and remembered us from prior trips, always nice to see a familiar face.
• Others have recently reported being contacted a few days in advance directly from YC CL CMs, however we did not hear from them. We did get the call and postcard from DSS after we booked several months ago.
• Room was ready early (12:20 text), which was nice.
• Food/beverage offerings were pretty consistent with other stays that have been well documented on the thread recently.
• Sort of a strange mix of CMs this time - some new ones and some familiar faces. We've found more 'warmth' with the desk CMs than the lounge CMs, generally speaking... but that kind of stuff is always a shift-change away from being a different experience day to day/hour to hour. The lounge is often pretty busy in our experience, so they have a hard job keeping food re-stocked and tables cleared.
• Had some odd late service starts that we just randomly happened to observe.... desserts last night still weren't out until more like 8:15, breakfast this AM wasn't out until 7:10. We normally wouldn't have cared but had a 7:25 departure, so our time was somewhat short. Not the end of the world, just not totally precise either.
• All-in-all none of what I just mentioned are major negatives for us, just observations.. We had a great weekend and YC CL didn't disappoint.

Enough chatter, some pics.

So our room... booked a Water View room. We purposely did not submit any room requests, somewhat out of laziness and somewhat out of just wanting to roll with whatever we were given. Our prior Water View rooms have been down the longer hallway past the lounge. This time, we had Room 5151 which is the room in red below. Get off the elevator and take a left.

GREAT room location. Like, really, really good. Great views, just steps from the elevator and lounge. It was just far enough down the hall from the elevator/CL CM desks to not hear material noise.




I guess they saw two adults on the reservation and gave us a king room. Again, didn't make any requests, but we were happy with the king. Really opens up the room.



Bed was comfy enough, but oddly the bed frame made noise when you got in/out of the bed. Made me question the quality of whatever slats/supports are under that mattress.


Current toiletries....


Continued...



Our room was the yellow circle...



Great room views here.






Obligatory Sunday morning mimosa bar photo. This was motivation enough to get done with the run and get the heck back the the lounge ASAP!



Great Illuminations view from here too.

 

[GADisneyDad14]

Not a ton of lounge pics this trip, but a few:

New to us table centerpieces. Cute.



They recently moved furniture around - two, two-tops are now there to the right where a table with various candies used to be. I am not sure if these are two new tables or just moved around from the rest of the lounge.



You can see a bit here, but the carpet is suffering from the some pretty serious staining in spots if you really stop to look around. The lounge always strikes me as crisp/clean, except for this carpet. Still a great space.










It has almost no entertainment value from this distance, but I learned you can see Happily Ever After (MK fireworks) very clearly from the lounge balcony.


Evening apps one night:


Same night:

 

[GADisneyDad14]

The candy that was once in the lounge is now in the 5th floor elevator lobby with a few less options. Now it's taffy, jolly ranchers, and lolly-pops.



A nice touch on Half Marathon morning (left out in the 5th floor elevator lobby). Although we had asked the day before if anything would be left out overnight (we've had this at other resorts/CLs for races) and were told no. Not to be cynical, but typical left hand/right Disney communications. This pic is 3:30am, FWIW.