FYI - in case folks don't know, one of the biggest issues with the machines, any of them, putting the pods in with a fold in the lip of the edge of the foil on the pod. Sort of hard to explain without looking at one but if you can remember how they are pillows with coffee in the middle and the lip of foil sealed all the way around? That lip has to be flat without a bend or a kink in it when it goes in the machine. If it isn't, it will jam up. Some of the CM will take the time to smooth out each pod before they sit them out, some won't. I had a CL CM tell me years ago about the edges so I always check the ones before I load them in the machines but I'm certain many wouldn't have a clue, which is why the machines jam so often.