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- Jul 3, 2014
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Awesome! The pictures really helped. We requested for the third floor through our travel agent for a balcony.. do they usually give what you request? Also, do they pipe in happily ever after music into a TPV room?
No problem.

I would recommend you also e-mail Disney Signature Services (DSS) with your room request, or maybe just e-mail them asking if they can confirm what is noted on your reservation - JUST IN CASE. Their e-mail is: disney.signature.services@disneyworld.com, include your confirmation # in the e-mail. If you have any questions about this, feel free to ask.
Do they usually give what you request? In my experience, I have found that Disney will try to honor room requests, but of course there's no guaranty. Many of the Poly CL trips in my sig were TPV reservations. I had a good run with the third floor requests being honored but did get a second floor room in May. While it does give me some heartburn because we just really like an outdoor space, I do go into any Poly TPV stay knowing there's a chance I may get the 2nd floor and I may just have to live with it (at least that's what I say to myself!).
Music for HEA to a TPV room? You'll be able to hear the HEA music coming from the speakers in the ground in front of the Hawaii longhouse. The volume tends to be a little on the low side and can vary a bit depending on how close you are to any given speaker - but they are pretty consistently spread out in front of the building in different spots. When I was there the first week of July they had had a lighting strike somewhere around that put the speakers out of commission - no Polynesian music during the day, no HEA music. By the end of the trip I 'think' they had fixed this so probably a non-issue now. But, just an example of how sometimes random stuff can happen.
I do wish Poly had the HEA music on a TV channel like they do at CR, but alas... Disney ignores my comment on that one on each and every Poly survey!

Hope that helps!