Hi. I purchased 8 day BASE tix as we are going with 1st timers and did not want to "rush" anything. Since then, I have been making myself sick over not getting Park Hoppers. I emailed the YES program and got the following response:
"You should have already received the tickets in the mail. But, we still can change them to park hoppers. What you will need to do is send them back to us and we will exchange them and send you the updated tickets. The same credit card that you used for the original order will be charged for the difference. Unfortunately, this is not something that is available once you are in Disney."
Hopefully, this will ease the mind of some of the previous posters. Now, should I upgrade or not...That is the question!!