- Joined
- Feb 11, 2007
- Messages
- 17,547
I have read that in certain circumstances they can be refunded, but you lose 10% of what you paid. This, from what I have read is on a case to case basis. They will also work with you to change your class if there is a dire need to do so.
If you cancel in advance, you might be able to get money back. Once you have them in hand, they cannot be refunded at all, even if unused, or applied to any other ticket.