Yesterday I was on hold 1 hour and 42 minutes, sometimes it was silent, sometimes a recording would come on but stop mid-sentence. In the end, a CM picked up and helped me.
You're getting the same thing I'm getting. I've been on hold now with Disney for over an hour - I'm not too optimistic even when I get someone on the phone that they'll be able to fix it. I was reading somewhere that certain accounts have this issue where it's not recognizing our resort stays. I didn't have this issue earlier yesterday (that was another issue LOL), this one seems to have crept over during the night.
Today I'm not getting far enough to see the 'limit reached' issue because I'm getting 'One or more Parks aren't available' issue.
You can check availability here. Make sure to click the Disney Resort Guests tab https://disneyworld.disney.go.com/availability-calendar/?segments=tickets,resort,passholder
The posted reply had a link in it. That’s the only way I was able to view the calendar.
Thanks for the link. So looking at that view it shows availability for August 14. But the reservation system keeps saying "one or more parks has no availability". And all banners are washed out at the bottom, meaning all parks are unavailable.
I guess that must be a glitch. I have 3 reservations but can only book my first one (the shortest, of course). Have you called to try and resolve it?
Where are you seeing the link to “contact us“?
Same here
Me too.
Any word yet on when this is going to get fixed or why this is happenning?
