Magical JenK
DIS Veteran
- Joined
- Jun 9, 2005
- Messages
- 1,174
I didn't get the offer either. I wish I did. Kinda sounds like this promo works the same as PIN codes for resorts...some get it, some don't??
After reading these posts, my DH and I called Chase. Well, after a lengthy conversation with a customer service person, I was told that this was nothing more than a signup promotion---when I explained that I thought that was incorrect and explained about the wonderful network of friends here who shared information, and about some of the things we'd read here, she put me on hold to investigate. When she came back to me, she told me again that it was a promotion of some sort through marketing and she couldn't explain why some existing customers were offered this and some not. She did kindly offer me TWO DISNEY DOLLARS, which I found insulting and asked to speak to her supervisor.
When I got the supervisor on the line, we went through the SAME process, I got the same some got it, some didn't answer, she even asked for the DisBoard website address, I kindly gave it to her. In the end, she said that she would pass our request to receive the doubled points along to "marketing" and that we may/may not hear from them as they were continually trying to come up with new marketing promotions for existing customers, etc., as they liked to do what they could to make their customers happy! Ask me if I agree with that statement?????????
Long story short, I never really got a good answer as to why some people received this bonus and some of us didn't. I did tell the customer service rep that I spoke with that I WOULD post the information that I received today and hoped that all Chase customers in good standing who were slighted in this offer would give them a call, and she said she hoped they did as it helped them know more about what their customers wanted!!!!
Sign me, a VERY unhappy Chase customer!!!!!!
Just a heads up to anyone who is participating in this promo, check your statements for how Visa categorizes stores. The promo is for the categories: gas, dining, groceries, and dept stores. Most stores are categorized as "other".
On our statements, Kroger (where I do the majorority of our grocery shopping) is "other." We have two regional grocery store chains in our area, and they are both "other" on our statements.![]()
McDonald's, Wendy's, and Jack-in-the-Box are categorized as "dining AND entertainment".We have never had a gas purchase categorized as "gas". It is always "vehicle expense." That's the one that really gets me!
I really think this promo is a rip-off to coax card holders into extra spending. Check your statements carefully to see if anything is ever categorized as it needs to be to get the bonus rewards. I hate to be Debbie Downer, but I don't want anyone to spend extra thinking they are going to get the bonus rewards when it really is far fetched at best.
We get these offers from time to time, but we ignore them. We carry on with business as usual, and if we happen to get the bonuses then that would be great.
Pixie dust to everyone who is working towards the bonus.
Just a heads up to anyone who is participating in this promo, check your statements for how Visa categorizes stores. The promo is for the categories: gas, dining, groceries, and dept stores. Most stores are categorized as "other".
On our statements, Kroger (where I do the majorority of our grocery shopping) is "other." We have two regional grocery store chains in our area, and they are both "other" on our statements.![]()
McDonald's, Wendy's, and Jack-in-the-Box are categorized as "dining AND entertainment".We have never had a gas purchase categorized as "gas". It is always "vehicle expense." That's the one that really gets me!
I really think this promo is a rip-off to coax card holders into extra spending. Check your statements carefully to see if anything is ever categorized as it needs to be to get the bonus rewards. I hate to be Debbie Downer, but I don't want anyone to spend extra thinking they are going to get the bonus rewards when it really is far fetched at best.
We get these offers from time to time, but we ignore them. We carry on with business as usual, and if we happen to get the bonuses then that would be great.
Pixie dust to everyone who is working towards the bonus.
I signed up, too, but beware that you have to spend over $1200. per month in order to even start getting the double points. Not as nice as it first sounded!
Just a heads up to anyone who is participating in this promo, check your statements for how Visa categorizes stores. The promo is for the categories: gas, dining, groceries, and dept stores. Most stores are categorized as "other".
On our statements, Kroger (where I do the majorority of our grocery shopping) is "other." We have two regional grocery store chains in our area, and they are both "other" on our statements.![]()
McDonald's, Wendy's, and Jack-in-the-Box are categorized as "dining AND entertainment".We have never had a gas purchase categorized as "gas". It is always "vehicle expense." That's the one that really gets me!
I really think this promo is a rip-off to coax card holders into extra spending. Check your statements carefully to see if anything is ever categorized as it needs to be to get the bonus rewards. I hate to be Debbie Downer, but I don't want anyone to spend extra thinking they are going to get the bonus rewards when it really is far fetched at best.
We get these offers from time to time, but we ignore them. We carry on with business as usual, and if we happen to get the bonuses then that would be great.
Pixie dust to everyone who is working towards the bonus.