After reading these posts, my DH and I called Chase. Well, after a lengthy conversation with a customer service person, I was told that this was nothing more than a signup promotion---when I explained that I thought that was incorrect and explained about the wonderful network of friends here who shared information, and about some of the things we'd read here, she put me on hold to investigate. When she came back to me, she told me again that it was a promotion of some sort through marketing and she couldn't explain why some existing customers were offered this and some not. She did kindly offer me TWO DISNEY DOLLARS, which I found insulting and asked to speak to her supervisor.
When I got the supervisor on the line, we went through the SAME process, I got the same some got it, some didn't answer, she even asked for the DisBoard website address, I kindly gave it to her. In the end, she said that she would pass our request to receive the doubled points along to "marketing" and that we may/may not hear from them as they were continually trying to come up with new marketing promotions for existing customers, etc., as they liked to do what they could to make their customers happy! Ask me if I agree with that statement?????????
Long story short, I never really got a good answer as to why some people received this bonus and some of us didn't. I did tell the customer service rep that I spoke with that I WOULD post the information that I received today and hoped that all Chase customers in good standing who were slighted in this offer would give them a call, and she said she hoped they did as it helped them know more about what their customers wanted!!!!
Sign me, a VERY unhappy Chase customer!!!!!!