I know they are within the POS to do this and at this point until the point charts settle and we experience booking with the changes first hand; I am not sure whether I will be against this greatly or it will be ok.
What I am "
SICK and TIRED" off is them making major changes to things with the same old message of, due to member requests. Who are these members making these requests.
I feel that when a major change is made there really needs to be a survey of the total membership made, not just complaints made to the Member Satisfaction Team. What about the members who were happy with the way it was.

but felt no need to let them know. Does their want not count.
How hard would it be to use an email survey or post an announcement on the member site with a link to survey members.
I am really tried of feeling like they truly do not care anymore and are just going to run rough shod over us.