Well, I ordered three yesterday (to be delivered ) and after reading all the posts, I took my rcpt to Sears last niht to try to pick up insted (they had 2 sitting right there on the shelf). Same thing as a prior poster, when they needed the manager to overide for the sale price, he took off to a back office for about 25 minutes, then came back and told me it was a no go. He said if it was advertised with a sign in his store he would have to honor the price, but since it is Sears.com he did not have to.
Soooo, today I ordered another one because on the website it said it was available for in store pick up (in stock now). They tell you to wait for a confirmation email when the order has been fulfilled. That took a couple of hours, but it did come. That tells you to call the store & they will tell you where to pick up the item. I called and she said my order was ready for pick up. I was on my way out the door when my phone rang, it was the manager telling me it was an error and now they were miraculously out of stock!
I Just got an email cancelling the order I placed yesterday (for home delivery)
it reads:
Thank you for your order with sears.com.
Unfortunately, your order for the Disney Electronics 19 in. Color TV
with sears.com has been cancelled due to an error with the advertised
sale price. The cancellation of your order is in accordance with our
liability restrictions listed within our terms and conditions on our site.
Your account has been credited in the amount of $164.15. The correct
sale price for this item is $149.99. If you still wish to purchase this
item for the correct sales price, please contact us directly at
1-800-349-4358 for personal assistance in placing a new order. We apologize
for any inconvenience this may have caused.
Daniel S.
Sears Customer Care
I think the stores are catching on. However, if you are able to get thru to a clueless store you might still have luck.
I was thinking of going to BBB, but I've already wasted too much time on this. I'll take it as a signal to go spend some quality time w/ my kids & stop obsessing about a deal that was too good to be true.
Good luck to all of you! I hope you have better luck than me!