Disney to cancel FPs if room is cancelled

[anomamatt]

Yeah something I’ve disagreed with that it shouldn’t be there. Because I feel it’s clear its for onsite guests.

I totally understand your point of view. What is important is Disney's point of view. And we don't have it, unfortunately.

 

[crvetter]

I totally understand your point of view. What is important is Disney's point of view. And we don't have it, unfortunately.

I edited my prior post. It says “If you are staying...” which those in the umbrella aren’t staying. That was my understanding always.

 

[anomamatt]

I edited my prior post. It says “If you are staying...” which those in the umbrella aren’t staying. That was my understanding always.

There are many pages on Disney's website about planning with friends and family. And how MDE makes booking FP+ together easy. It doesn't specify you can only plan with people also staying on-site.

Here is one page (of many): https://disneyworld.disney.go.com/en_CA/plan/my-disney-experience/family-friends/

Of course, the umbrella is never explicitly mentioned by Disney that I can find anywhere. So we have no idea what they intend.

 

[crvetter]

There are many pages on Disney's website about planning with friends and family. And how MDE makes booking FP+ together easy. It doesn't specify you can only plan with people also staying on-site.

Here is one page (of many): https://disneyworld.disney.go.com/en_CA/plan/my-disney-experience/family-friends/

Of course, the umbrella is never explicitly mentioned by Disney that I can find anywhere. So we have no idea what they intend.

While that says to plan together it certainly doesn’t say they get the 60 day advantage. I know from making trip plans and talking to reservations they have always told me only those on the reservation can make 60 day Fastpasses (as we already just because MDE has a loophole doesn’t mean its intended). I believe the sentence I highlighted is very clear. The sentence I highlighted doesn’t contradict the family and friend planning since it doesn’t say you have to make the Fastpasses yourself just that they may be made.

 

[runwad]

Should this remain on the board? I feel this is directly against the requirement that the 60 day booking is for guests onsite. Perhaps @rteetz can confirm

A'll the loopholes being talked about on this thread and this is what works you up?

 

[crvetter]

A'll the loopholes being talked about on this thread and this is what works you up?

I disagree with the others but it was laid out end to end how it worked which was a problem I had. Plus many of the others are purported to be closed now.

 

[TISHLOVESDISNEY]

The way the umbrella works has changed.

Overall, a lot has changed with respect to the FP booking window procedure. The one thing no one has seen (yet?) is any cancelled fast passes.

Thanks for the answer.

IF the umbrella is unintended, I am sure it'll be next.

Odd that they are still "allowing" that, but split stayers are now stuck with multiple booking windows.

My family all stay onsite, so haven't used the umbrella, but I did explain it to other family members going this summer. Not even sure if they were planning on using it...Guess I will give them a heads up.

 

[Peppermint Ice]

This is so beyond frustrating that split stays are now two separate windows. For those of us who are NOT trying to game the system and just staying at two different places during their trips are now just SOL? Guess I won't be getting a FOP FP on day 60 for my second hotel stay which would have been day 60+5 for my whole trip. This is just so ridiculous!!!

And I can't even change what I have booked because I rented dvc points. Guess the jokes on me

A cast member told me that staying at two Disney Resorts during my vacation without a night off property, is called a “continuous stay.” He told me I would be able to book FPS as if I was staying at only one hotel the whole length of my trip. I WAS able to book our entire continuous stay from 60 days prior to our first hotel’s check-in date.What a relief!

 

[SouthFayetteFan]

A cast member told me that staying at two Disney Resorts during my vacation without a night off property, is called a “continuous stay.” He told me I would be able to book FPS as if I was staying at only one hotel the whole length of my trip. I WAS able to book our entire continuous stay from 60 days prior to our first hotel’s check-in date.What a relief!

When are you reporting this from?? If it wasn’t this morning then this DP means nothing unfortunately. The change to this went into affect yesterday.

 

[PrincessArlena'sDad]

Just a thought...

I know some are upset about the idea that changing dates inside 60 days could cause FPs to be cancelled. I’m not sure this, in Disney’s mind, is a bad thing. In fact, they may see it as a benefit.

Seems likely to me that they don’t get many new bookings less than 60 days in advance. If you’re going to go to a Disney resort, you book 60 days out for FP. If you’re less than 60 days, might as well save money and book off site.

While they don’t want to change the actual cancelation policies to more than 60 days, they are using FPs to discourage cancelations less than 60 days. You want to make your trip shorter by a day by arriving later? Go ahead. But it’ll cost you your FPs. Or, you can just go ahead and pay for the room, even if you won’t be using it that first night, to keep your FPs.

Win for Disney!

 

[Doug M]

Yeah, if people are still able to schedule a split stay, schedule all their fps for both stays, then cancel the first stay...nothing has been accomplished.

My understanding is that this change is exactly to fix that loophole.

This is my hope as well. Split stays should have seperate 60 day windows for this reason.

Also people shortening stays after they booked should lose the FP as they used the earlier days to book them. The exception should be if you dropped days on the end instead of the beginning as you would not have gained any advantage then. And for people who say they book stays before they know about vacation days or budget, perhaps just book for what you can afford and if you have extra days or money add to it instead of doing the other way. You are taking hotel rooms from people who may want them and Disney has less need to offer discounts if rooms show full.

 

[SouthFayetteFan]

Split stays should have seperate 60 day windows...

Some of the stuff suggested on this thread is downright crazy! Are you legitimately suggesting that a family who wants to stay 8 nights via a split stay (lets say 5 at an Epcot resort and 3 at an MK area resort) should be penalized when booking their FPs because an infinitesimal % of the Disney population might be using a split stay loophole to gain earlier access to the window. I posted this yesterday as complete sarcasm but didn’t there were people crazy enough to actually feel this way:

I’m so glad Disney is out to bust those Split Stay people gaming the system by staying at 2 separate resorts and being all smug about how awesome it is. Those people ruin it for the rest of us who have to spend our entire week at 1 resort. /s

If people want to argue for Disney fixing this the RIGHT way that’s fine. But to argue for penalizing everyday common Disney fans doing something that has been acceptable and recommended for decades...what are we doing here??? #SplitStaysAreNotTheEnemy

 

[anomamatt]

A cast member told me that staying at two Disney Resorts during my vacation without a night off property, is called a “continuous stay.” He told me I would be able to book FPS as if I was staying at only one hotel the whole length of my trip. I WAS able to book our entire continuous stay from 60 days prior to our first hotel’s check-in date.What a relief!

Just so you are prepared: What you were told is currently not true, unfortunately.

 

[JeninTexas]

If anyone else with a split stay calls Disney and is told what DSS told me today (that I would not have two separate FP windows and the window for my entire stay would open 60 days before my first reservation), please post about it. While I'm hopeful that the CM I talked to earlier today was correct, I am not confident that she was completely up to date on the new changes. So, it would be great to have others report on what they are told in regards to their split stays.

 

[anomamatt]

Split stays should have seperate 60 day windows for this reason.

Why? If I want to stay three nights at CR (or Poly) and then three nights at BC, I shouldn’t be able to book FOP across my 6-night on property stay in deluxe rooms? Why not?

It might be that Disney needed to make this change to eliminate a loophole. But there is no reason someone should be against legitimate split stays having one booking window.

 

[anomamatt]

If anyone else with a split stay calls Disney and is told what DSS told me today (that I would not have two separate FP windows and the window for my entire stay would open 60 days before my first reservation), please post about it. While I'm hopeful that the CM I talked to earlier today was correct, I am not confident that she was completely up to date on the new changes. So, it would be great to have others report on what they are told in regards to their split stays.

And even if it should be that way, it’s not currently.

 

[Iowamomof4]

Just so you are prepared: What you were told is currently not true, unfortunately.

The person indicated they were able to book fastpasses for their entire stay. We're just waiting for confirmation about WHEN this happened.

 

[SouthFayetteFan]

The person indicated they were able to book fastpasses for their entire stay. We're just waiting for confirmation about WHEN this happened.

I’m 99.9% sure that this poster was speaking about some time in the past (not yesterday or today). @anomamatt can clearly confirm that split stay windows are opening separately right now.

 

[JeninTexas]

I know someone else reported earlier that they were told the issue with split stays had been "fixed" and that they would also have one FP window instead of two. I believe that poster was DVC. And my info came from DSS. It seems like others calling the regular Disney number were told split stays would have two separate windows. I really hope that this gets straightened out soon. I'm not sure what to expect for when my FP window opens.

 

[anomamatt]

The person indicated they were able to book fastpasses for their entire stay. We're just waiting for confirmation about WHEN this happened.

I have a split stay with part 1 currently active in the 60 day window. The window isn’t open for part 2. Others here have reported the same thing, effective yesterday.

I’m DVC but these stays are cash reservations.