Disney Skyliner Accident

[snappy]

I think it’s been right around 40 years

Happened after they moved then, 1977.

 

[JARNJ3]

I feel like I’m calling my overlords... ugh so nervous. This maybe the last time I speak of this... wish me luck!

I would have asked for the hotel manager for where I was staying & get them to find someone to fill out an accident report. You never know if you’ll have “whiplash-like” issues days after - it’s just as if you were in a car accident.

As for compensation - I never ask for it when I have issues - sometimes it’s offered - sometimes not. But it’s always a good thing to let them know about a safety issue.

 

[Heelish]

Will it be back open by 2020?

 

[dclpluto]

Happened after they moved then, 1977.

It happened April 24 1977

 

[Diz Bee]

So we’re here... spoke to very nice cast members and a manager. They took down our information again and said someone will be contacting us soon.

 

[Disneylover99]

View attachment 441949
So we’re here... spoke to very nice cast members and a manager. They took down our information again and said someone will be contacting us soon.

Now I would put it out of your mind, and get on with your day.

 

[mamaofsix]

Can you provide a link? Is it still posted? Or has the comment been changed? In the midst of a situation, even PR people can give misinformation. Is Disney's own blog still saying that there was no one in the gondolas? Or have they updated it to remove incorrect information?



I'll give Disney the benefit of the doubt about not commenting at this point. This incident happened less than 24 hours ago. They gave an official statement. They may not be commenting because they don't want to give out false information because they may not completely know and understand what happened yet.

24 hours is a pretty long time to still "not know," actually. Heck, the entire world knew what happened within an hour of seeing the footage and pictures on social media. I don't buy the whole "it was a PR mix-up" narrative. Disney would have known what happened 2 minutes after the incident.

CM's have radios. The stations have a ton of security cameras. Disney knew right away that there were people in those crushed cabins. They knew that people were being evacuated on stretchers ("no injuries reported," really, Disney?!). For them to first lie and then to just keep saying "we're still investigating" is pretty bad.

Just be upfront from the start. Tell the truth. I love Disney, but my loyalty doesn't extend so far that I'm going to give them any sort of benefit of the doubt here. They are covering their own butts instead of being truthful and communicating with their guests. That doesn't sit well with me.

 

[dclpluto]

I would have asked for the hotel manager for where I was staying & get them to find someone to fill out an accident report. You never know if you’ll have “whiplash-like” issues days after - it’s just as if you were in a car accident.



As for compensation - I never ask for it when I have issues - sometimes it’s offered - sometimes not. But it’s always a good thing to let them know about a safety issue.

I think they said they are local. Wouldn’t be a hotel manager.

 

[dizneefan13]

View attachment 441944

They need to add room deodorizer.
And add this little packet to their emergency kits.

 

[AngelsAmongUs]

@Diz Bee

Over the next 72 hours, Disney will undoubtedly be preparing something to present to you that may look like innocuous paperwork but was developed by their legal team. Please respond to it only after speaking to someone who is helping you decide what the right thing is for you and your family, now and in the future.

I really hope that you receive peace of mind and that you and yours are not hurt in any way!!!

 

[BaymaxFan78]

I want to share my side of the skyliner story. I cant tell you if this is accurate for every day but this is the case of last Friday, 10/6/19.

We drove to CBR to eat an earlier dinner at Sebastians. The security guard questioned us a bit even though we had reserved a dinner there. But he let us through. We ate, then finally got to ride the skyliner for my first time and I was really excited. I went with my parents, and my mom is afraid of heights. She took the bus while we took the skyliner. We were going to DHS. When we got the station the epcot line was stopped but that was just the normal few second stop. We got on the DHS line by ourselves (just my dad and I) and it was an amazing ride. It didn't stop, it was very smooth, and the air flow is amazing. We did some things at DHS and then we went to epcot. My mom took the boat while we took the skyliner. The trip from DHS to CBR was fairly similar to the first ride, except it slowed down for a few seconds, but never stopped. We got in line for EPCOT, and it stopped. Only for a few seconds. It started up and we got on. It was a very smooth ride except it stopped for about a minute right over the france pavilion. It didn't bother me because we had a construction view . At night my mom didn't want to ride a bus alone so we all took the bus back. From this I have learned that the bus stops will say take skyliner for DHS and EPCOT, but the busses still come. The line was empty at EPCOT and we almost had a bus to ourselves. I don't think disney is or was planning to replace the busses with the skyliner. I just think if you are not differently abled, and you don't have motion sickness or fear of heights, Disney would rather have you take the skyliner. But that bus option is always there.

 

[mom2rtk]

Regarding the comment from blogmickey about no guests being on the gondolas that crashed, I would like to know who exactly their Disney spokesperson is. Are there other sites reporting that there were no guests on the gondolas that crashed? None of my regular sites or news sites that I look at have reported that there weren't people in the gondolas that crashed. Was this comment on blogmickey truly a legitimate spokesperson who is involved with media relations in the event of an accident, or just their contact at Disney who may not actual be in the know in this situation?

I'm not really familiar with blogmickey, so I don't want to accuse them of anything, but with social media and blogs, we do have to remember that sometimes people post things so that they can be the first to get the word out. Some blogs (and newspapers/news stations) will post things without really knowing if it is 100% true so that they can be the one to break the news (figuring they can always retract later). Some blogs can sensationalize things to make things sound worse than they are to get more hits. Again, I'm not saying blogmickey is any of this--I don't really know them to know that blog. But I will say that it does make me less trusting of them as a source since they continue to leave a quote in there saying "no one was in the gondolas that crashed" when basically every other newsite/blog is using the same quote saying "there was an incident, no one was injured, gondolas are closed pending investigation, etc." because clearly the official Disney word has changed.

Ultimately, my point is that it is a good idea to check multiple sources rather than just assume that one source saying that there was no one in the gondolas is some big coverup.

Regardless, we know that early on Disney wasn't admitting there was an accident. They were calling it a disruption of service, an incident, a power outage. Pieces of that may be true, but it's rather disingenuous. So I'm looking at any other statements they make with a degree of skepticism.

 

[mamaofsix]

Best of luck to y'all. If I were you, even though you don't want anything from them, I would take it if they offer you something.


Disney does have cameras everywhere, but not everywhere. The station has to have cameras but my question is was there one pointing in that direction?

I would think that, yes, there would be at least 1 camera (likely several) in the station that film where all the gondolas load. Would be pretty impossible for this to not have been caught on camera.

 

[MICKIMINI]

We do ride the monorail and I don't seem to have any anxiety about doing so, however your points are well taken and there is certainly a risk there as well. Generally we just ride the resort monorail. We nearly always rent a car and are not averse to spending money on a Minnie Van. Speaking of pain, the buses are all that and more but I'll opt for a bus over the Skyliner any day.

I think, unfortunately this will be a big deal for Disney and Disney transportation in general, which has serious issues to begin with, but the facts will need to come out before everyone can decide whether it is worth riding or not. My husband calls Riviera "the prison" and we never had any desire to purchase there, thankfully but I'd sure be upset if I bought with the intent to use the Skyliner, which was one of the big selling points and a major reason many bought. It's disappointing and Disney needs to step up, tell the truth (no spin) and do so quickly.

 

[MichelinMan]

Which is why Dis should speak with state and federal investigators instead of seeking out Disney reps to speak to.

To be honest, if the US agencies investigate in the same way we do, they will get all the names of witnesses from Disney. Which is why it is better to tell Disney first, as they will pass on all the relevant details.

 

[unbanshee]

So we’re here... spoke to very nice cast members and a manager. They took down our information again and said someone will be contacting us soon.

Great to hear! I hope you can get an acceptable resolution. Looks like the BlogMickey article that shows the damage on the gondola was updated with a statement from Disney doubling down on empty gondola cabins

 

[DaisyDuck001]

They need to add room deodorizer.
And add this little packet to their emergency kits.

Yes, and maybe they could also add a privacy curtain.

 

[MICKIMINI]

I spent the past two hours struggling to iron "Foolish Mortals" on a tee shirt (purple rhinestones/Disney font - I know, subtle LOL). In retrospect it is ironic that foolish mortals at Disney can't get it right.

 

[midaroco]

You guys do realize that these things were tested 10x longer than they would be in any other circumstance. Testing only does so much.

I hardly doubt the testing for these was 10x longer than any other gondola system. ESP. With the issues that have plagued the Skyliner since launching a week ago... it’s a natural inference to draw.

 

[brelyt]

Regardless, we know that early on Disney wasn't admitting there was an accident. They were calling it a disruption of service, an incident, a power outage. Pieces of that may be true, but it's rather disingenuous. So I'm looking at any other statements they make with a degree of skepticism.

I have a different perspective, not that I doubt Disney is being cautious with what they say for legal reasons. If you were one of the 1000+ people stuck 60 feet in the air, would you rather hear it's due to a power issue or because the very ride you are on has crashed further down the line? Seems like some of the secrecy may have been to protect the guests.