Disney horror story forum

On my list trip (for Expedition Everest Challenge), I used DME to get to the resort. My flight was delayed, so I wasn't on the bus until after 9:20. We were at the airport for a while, but I think we left at about 9:45. The driver didn't say a word when he got on - just closed the doors and took off. We stopped at Coronado Springs, then Animal Kingdom Lodge, then I was the only one left on the bus (I was staying at All Star Sports). When the driver got back on the bus after AKL, he started grumbling, not too loud, but loud enough that I could hear him. At first, it wasn't clear what he was saying, but he got louder and louder, eventually talking about how he wasn't a fan of Disney, that Mears was the operator of the bus service and had gotten a great deal from Disney, but didn't care about their drivers, that he'd voted to unionize, but it hadn't happened, etc. While it's not exactly a "horror" story, it was not the most magical experience I've had at WDW.

I am surprised that Disney sub'ed this out to Mears (for this very reason). One time on our Magical Express, the bus driver told a "joke" (something about Tigger going "Pooh" or something stupid like that). To me, it was TOTALLY "un-Disney" to be telling that joke. It wasn't vulgar, but slightly "off-Disney-color" if that makes sense.

I wonder if Disney will take the DME over eventually.

Judy
 
On my list trip (for Expedition Everest Challenge), I used DME to get to the resort. My flight was delayed, so I wasn't on the bus until after 9:20. We were at the airport for a while, but I think we left at about 9:45. The driver didn't say a word when he got on - just closed the doors and took off. We stopped at Coronado Springs, then Animal Kingdom Lodge, then I was the only one left on the bus (I was staying at All Star Sports). When the driver got back on the bus after AKL, he started grumbling, not too loud, but loud enough that I could hear him. At first, it wasn't clear what he was saying, but he got louder and louder, eventually talking about how he wasn't a fan of Disney, that Mears was the operator of the bus service and had gotten a great deal from Disney, but didn't care about their drivers, that he'd voted to unionize, but it hadn't happened, etc. While it's not exactly a "horror" story, it was not the most magical experience I've had at WDW.

It's unfortunate he has a job. I would of reported it to DME. While you didn't like it I'm sure others wouldn't like to hear it either.

I suspect Disney doesn't operate DLC because unlike the resort transport, DME leaves the property.
 
The only bad experience my family ever had with a CM was, like, ten years ago. We were supposed to be staying at Shades of Green, but when we got there there was no room available. They then placed us at the Contemporary at the same price-in the wing where the DVC is now. Anyway, when we got there the guy at the front desk was just terrible to my father. Something about how much the hotel cost and how we should be paying more. Took us a while to sort it all out. It was kind of a big deal to my dad, being able to stay there- when he was a kid his dad told him to look at the hotel and that my father would never stay there, because that's where rich people stayed. But the man was just horrible. Well, my mother says he was. I was about 8 and hanging out in the arcade, I think.

The only other incident was when my friend and I were walking at HS near Beauty and the Beast senior year high school band trip. My friend was wearing flip flops. Some small child was sitting on top of her stroller or something and threw up. It got all over my friend's foot. We spent a good 20+ minutes in the bathroom so she could wash it and then cover it with sanitizer.

Oh! And the nurse at AK was fantastic. I managed to get sunscreen and sweat in my eye right when I got to the park and didn't have any eye drops, and she was very sweet and patient. Helped flush out my eye and gave me a few little things of eye drops to help throughout the day.

Then there are our typical family vacation things- bring my grandfather's pop-up down with us and my dad breaks the key in the door, thunder storms bad enough to shut down the park every time we go to a water park, et c. Just things like that.

So, no real horror stories... :P
 
It's unfortunate he has a job. I would of reported it to DME. While you didn't like it I'm sure others wouldn't like to hear it either.

I suspect Disney doesn't operate DLC because unlike the resort transport, DME leaves the property.

I did report it to the front desk at the hotel. The manager said he was going to contact the DME manager about it.
 

I have two. One is funny and the other one scared us to death, the first one was our 1st trip as a family DD was 3 and DS was 18 months, we were at DTD eating at McD's, we ate outside because the weather was so nice, while we were getting ready to eat I put DD chicken nuggets and fries in the chicken nugget container and put it of the table while we were fixing DS food a bird (white birds that are all over the place) came down and picked up DD's whole container of food and landed and started to eat the food! Needless to say we were a little shocked. Luckily DS doesn't eat that much and we just gave her some of his food. The second one was we were watching the MK stage show and when it was over DD (5) was sitting on my shoulders and was I trying to put her down and she got excited to see the charaters and she fell from my waist area and landed on her hands and knees and hit her head on the concrete. Went to the nurse and she was fine, and has a nice bump on the forehead in the pictures for the rest of the week!
 
I have had a few not so great moments at Disney, but the wonderful ones far outweigh those....
However, I had taken a friend of mine to Disney for her first trip - celebration of her divorce being final! We left fantasmic a few minutes early to grab a bus over to AKL - we had reservations at BOMA. This would be my first time there!
We got on the bus, and it got pretty full. As it was waiting in line to leave the bus stop area, this car came down the lane and WHAM!! Right into the side of the bus! I mean, did it really think it would win?
We ended up having to sit there for over an hour while they seperated the car from the bus (no one was hurt, thank goodness!), and a few Disney representatives came onto the bus to take statements and written accounts.....
Yup, we were late to our dinner....but they still sat us within minutes and we had a good dinner. Took a cab back to our hotel though!
 
The worst that I've got is several years ago at a Magic Kingdon E-Ride Night, my younger brother's lap bar came open on Thunder Mountain. We told the cast member working, but he didn't seem too concerned. :confused3
 
My worst trip was August 2008. We were staying at French Quarter and had landed late and didn't arrive to the hotel until 1-2am. The first incident on that trip was as we were walking up the steps with our luggage to get to our room, the steps must have been recently washed with soap but no wet floor signs were out. I ended up slipping when I stepped on a soapy spot and falling down several steps and scraping up my legs. When we reported it once we got into our room (out of concern of someone else slipping) we were told that we must have missed the sign that it was definitely there - never once did the cast member ask if I was ok, or even apologize. By that time we were so tired we just went to bed and figured we had gotten through to a “bad” cast member.

The next situation was while boarding Jungle Cruise, a group of people pushed from behind and actually pushed me forward so that my head bumped up against something that was hanging from the top of the boat (I can't remember if it was a light or speaker). The cast member witnessed this, or at least part of it, and continued to make a joke about bumping heads on the boat and paying attention to where you were walking. I couldn't believe that not only did the cast member not check to make sure I was ok, or say something to the guests that pushed me, but that he actually proceeded to use me as a joke! I was in shock as I got off the boat, and it bothered me so much that even though I have been back since, I haven't gone back on (I know..perhaps a bit of an overreaction but it just brings back bad memories!!)

During that trip was also when the buses were crazier than ever. This was my 6th trip in 5 years and it had never been so bad. Three separate occasions at Downtown Disney we got pushed into the middle of a heard of people and got trampled as we were getting on the bus - after being some of the first people in line to get on a bus. Two of those occasions I got hurt - once my knee was taken out, and the second, and more serious, I was knocked up against the bus and hit my head. When we voiced our concerns (directly after each incident), the manager on duty at PO French Quarter (where we were staying) just brushed it off. They would always say something about the new bus schedule and leave it at that. After the first, and then second incident, we even spoke to the cast members at Downtown Disney and asked them what was going on and how come more buses were not coming if this seemed to have been a regular occurrence. Their responses were all similar about the "new system" and that people shouldn't push to get on the bus. When we asked how they were enforcing that, since obviously they weren't, we were told that sometimes security was brought in. Obviously we can understand crowds and even the occasional pushing and shoving, but what was more upsetting was how the cast members dealt with the problems – they simply didn’t. I left that vacation with such a bitter taste that it was really hard for me to even consider going back again...but, I'm a Disney addict..so I guess I’ll just be taking the good with the bad and hope that this was a rare occurance and future trips will only have positive memories!
 
This past trip was a little odd...while I wouldn't categorize it as a horror story, it wasn't as nice as previous visits. And I will say none of it was Disney's fault, it just happened there lol. We arrived in the middle of a howling rainstorm, which should have been my first clue. Then we find out we're staying at the farthest reaches of Ranchos at CSR, which is as far from a parking lot as you can get! Ack. We decide to go to the park anyway (it finally quit raining) where we almost witnessed at fight at Fantasmic and then a lady got into it with our bus driver on the way back to the resort because of overcrowding. Good times. The middle of the trip was fairly uneventful, except that it rained every day, but I can deal with that.

On our last day at the parks, after waiting in line for almost an hour and a half, we were informed that a line had broken on Toy Story Midway Mania and that the ride was closed down until further notice. My youngest was gutted, because that was the thing he really wanted to do and he wanted to save the best for last. That'll teach us.

On our last day at the resort, DH lost his keys, and after a good 2 hours of fruitless searching and waiting for people in housekeeping to call us back, etc. etc. he finally decided to flag down a maintenance man to borrow a tool with which to break into my truck. Luckily, he's a Nissan mechanic and has experience breaking into Nissans lol. ("What? Pay a locksmith $100 to do what I can do in the same amount of time for free?!") The keys have never turned up. Hoping for slightly better luck next year!
 
FYI, my horror story from 06 trip that got me thinking about making this thread.

Quote:
Originally Posted by chrisw127
and Pete's Garage may be the worst bathroom in all of WDW (you literally need waders to get through there at times).

Gawd,
My poor wife went in there once to take our daughter to the bathroom. When she flushed the toilet, after she was done, it completely splashed my wife in the face standing fully up.
She almost lost her lunch and was green for the rest of the day. I'm glad to hear we're not the only ones with a bad experience. How could they let those bathrooms become so terrible?!
That whole trip was cursed anyway. Everything went wrong maybe to the point here we didn't enjoy going to DW!
 
Okay - I have a Disney Horror Story - or should I say Horror Day! At the time (2002) my DS was 4 and my DD was not quite one. We were in Animal Kingdom just off of Kali River Rapids - I was putting the baby in the stroller and my son was standing next to me. When I turned around he was gone - no where in sight! Typical mother I freaked out! Long, Long story short - Disney did an excellet job locking down the park - no one in or out until I was reunited with my son - a little over an hour later. So emotonally drained we head back to our cabin in the campground because we needed to put a really bad day behind us - but no that would be too easy! There had been a thunderstorm that day and as we walked up to the cabin I pointed out all of the tree limbs on the porch - which made us look up - you guessed it - a tree right through the middle of the cabin!!!! Again Disney did an excellent job of packing all of our stuff, because they obviously were not letting us inside, and moving it to a new cabin. They also gave us fast passes for just about every ride in the Magic Kingdom. To this day - my DS is now 12 and my DD is now 8, my son constantly reminds his sister to stay close to mom in Disney World because he doesn't want her to get lost too.
 
It took me a while to think of one and another thread reminded me of this. I was with my family going on spring break and we were driving to the big city that had an airport. Still out in the country we were on a fairly busy highway coming up to a T in the road. Still about 2 or 3 hundred yards from the stop sign there were a brother and sister trying to cross the road. Traffic was going a little under 50mph right here. The kids about 7-9yo look right, the sister looks left, the brother seeing it's clear on the right runs into the road.

He runs right into the way of the car infront of us. By some luck the car swerved a tiny bit but still smack. The lady driving screeches to a halt jumps out looking white as a ghost. The sister didn't know what happen but the boy gets up. Somehow he didn't get hit by the car he ran into the side of it. He was a little banged up but mostly in shock. The lady driving the car walked him back to his parents at the gas station off the road.

We continued on to the airport and WDW.
 
This is just a tiny incident...

We went in January of 1999. The park was virtually empty. I was with my parents and friend during winter break from college. So we stopped somewhere in Fantasyland, I can't remember where and I bought a soft pretzel. We were standing near Dumbo when a FLOCK of seagulls attacked. One slammed into my head- you wouldn't think those things are heavy, but it was-like getting hit in the back of the head with a clawed sack of potatoes- and they stole my whole pretzel- even the paper wrapping:sad2:. I can't imagine if it had been a little kid. I think of my 3 yr DS now. He would have been on the ground, bleeding and in tears- searching for the pretzel that was gone without a trace.
 
~~~~SENSITIVE STOMACHS BE YE WARNED!!!~~~~

I have one, and it isn't pretty. But it is good to know in case it happens to you, because despite what you think... IT CAN!!!!!!!!
I have a son who is Autistic. On a trip we pulled in after a 9.5 hour drive, and we rushed into the room, threw our stuff down, sprawled out on the bed and did our usual "We're HERE!!! Fall backwards on the bed, stretch our van curved bodies, and then UP and out the door for a dinner ressie at Boma.
Boma is of course a buffet. Now my son at the time was pretty good about not doing anything stupid at buffets. But thi0 time he did some really weird things. Like for instance, he came back from the buffet with 3" tall pile of shaved watermelon rind! (Yummy i will add) I explained to him that he would never be able to eat that much, and instructed him to separate a little and let the waitress take the rest back. Each return from the buffet yielded weirder and weirder selections, often in huge quantities. I tried my best to help him select tiny amounts of many items rather than huge amounts of items that may mess his system up. It just wasn't working this night. As we are stepping ONTO the bus to Magic Kingdom (EMH NIGHT) he informs me that he needs to go to the bathroom. Now we have probably ALL been there. Little Johnny or little Sally says they have to go potty. You say "We have waited in this line for 45 minutes!!! We're getting on the bus!!!"
We were a long walk from a bathroom when the bus pulled up, and I said NO, we're going to MK. There are bathrooms at the entrance. Just hold on a few.
As we all sit down on the bus the smell starts to fill the air, and we know WE are not going to have a magical night.:sick::sick:
We endure the ride with the entire bus full of people; all looking as green as us, all smelling the same thing, and my son looking like he wants to cry.

OK HERE IS WHERE THE STORY TAKES A POSITIVE TURN!!!

But not quite yet actually. We proceed to the bathrooms slowly, and my son then makes the biggest mess in there that anyone has ever known. Remember he is Autistic. He's about 8 years old, but he's not prepared for something like this. He destroyed the place to put it nicely, and people are making jokes and such about the smell, and laughing loudly, and yelling things under the stall, you wouldn't believe how immature people can be. I grab a nearby CM, who deserves a HECK of a RAISE, and he very calmly handles the matter. As I help my son clean the stalls, floor, and himself, the CM hand washes my son's socks, underwear, shorts, and shirt. Yes, you read that right, the CM hand washed those things. He had a small arsonal of cleaning solvents and sterile stuff. He put each piece of clothing into a sanitary plastic bag, and twists it all up and ties it shut. He then escorts me into the MK to a gift shop where I bought my son a pair of really expensive, and rather plain looking pair of shorts. I would have preferred to spend the $50 on a nicer pair of shorts, but given the circumstances, I'll take the choices I'm given. Noted NEVER buy shorts at WDW. They aren't anything special, and are expensive.
We then get the next bus back to the POP where he takes a shower, gets all cleaned up, and we called it a night.

The story isn't over. This happened 2 more times. Once at Ohana, and once at a third place. It happened on 3 separate trips.

The moral of the story is if your going to eat unusual food (something we are all accustomed to at my home, because I cook spicy hot foods from all over the world) try to watch your children at a buffet bar. All 3 incidents happened at a buffet bar. The second (at Ohana) wasn't all his fault. We ALL got sick that night, and my wife told me later that the same exact thing almost happened to her immediately after the meal. I as well spent some time admiring the tilework on the floors in the Ohana restaurant. I think we all got bad food that night. All 4 of us went straight to the room and all 4 of us fought over the bathroom the remainder of the night.
At the Ohana incident, Disney escorted us in a Ford club wagon rather than making us brave a bus. All 3 times disney went out of their way to make things right and especially the first CM, was a real hero. The CM at Ohana told me that it happens a LOT, and it's often GROWN UPS!!! Its not always children with special needs, it's often perfectly healthy adults. And he went on to say its often far worse than our experience. He said it goes with working with the public.
 
The next situation was while boarding Jungle Cruise, a group of people pushed from behind and actually pushed me forward so that my head bumped up against something that was hanging from the top of the boat (I can't remember if it was a light or speaker). The cast member witnessed this, or at least part of it, and continued to make a joke about bumping heads on the boat and paying attention to where you were walking. I couldn't believe that not only did the cast member not check to make sure I was ok, or say something to the guests that pushed me, but that he actually proceeded to use me as a joke! I was in shock as I got off the boat, and it bothered me so much that even though I have been back since, I haven't gone back on (I know..perhaps a bit of an overreaction but it just brings back bad memories!!)

QUOTE]

There is a joke in the Jungle Cruise speech about hitting your head on the speaker, so if that was it, it's not personal, though if I worked there I would've probably skipped that joke or found away around it, if they are allowed to, or at least check to see if you were okay.
 
My Sis and I took our kids back in 03- quick trip to Contemp.... While we are at breakfast at Chef Mickeys we look over and see a family of 5 or 6 at a round table near the middle- and Mom is arguing with maybe 5 or 6 yr old son. He doesn't want to eat this, doesn't want to eat that, etc...now he's whining about how he doesn't want to eat pancakes- kinda loud. :sad2:
Next thing you know- she stands up with the plate (these are heavy buffet plates- mind you) of pancakes and launches the thing right at his head. :scared1::scared1:Then she goes ballistic and starts launching other plates of food from their table around the room- but in his general direction. :sad2::sad2:We saw one plate smash the wall not far from a highchair with a kid in it!:scared1::scared1: Everyone in the restaurant- including us- was frozen in shock! Then, I guess because we were not far from the kitchen, we hear a CM call into the radio, something like "Code 53, Code 53!!!" These Disney CM's start showing up out of nowhere and just plucking the kids from her table right out of their chairs and taking them to a back room. The mother stormed off...and left the restaurant! The Dad was just sitting there amid all the devastation until a CM took him back with the kids. By this time the other parents and diners were very vocally upset with the food that had landed on their kids and on their tables... I'm pretty sure Disney comped quite a few meals that morning!
I'd never seen anything like it- and never since! :eek::eek:
Something Scary to Think About-----That this happens so often that Disney has an alert code and plan of action------???????:scared1::scared1:
Bye the Bye- A team of CM's showed up right after the huisband was led away, and they had that table and the surrounding area immaculate within like 10 minutes. They even seated another family at the same table before we left. It was all very surreal.
I guess this is a Horror Story about the dangers of dining at Disney and the psychosis that can sneak up on some parents. :confused3:confused3
The Disney CM's handled it very well.
 
a castmember at star tours told my parents to go back home as they werent welcome! they didnt belong there

wel my mum phoned me back in the uk really upset

I called the customer service at mgm and played holy hell with them,imagine being told that! how many people from the uk visit wdw?
they were very appologetic, told my mum to go make a formal complaint as she had the cast members name, plus had the contact number of a lovely american couple who witnessed it.

luckily it was all sorted, my parents were happy with an apology they were offered passes for the next day but they refused as they hold annual passes

fortunatly for that cast member I wasnt there in person, Im proud to be from the uk, as Im sure most people are proud of their home nation.
plus I wouldnt dream of insulting a person like that
 
let's see,lots of trips over the years...lots of mishaps.....when I was a kid and my mom got her finger crushed in a bathroom door at the hotel,she was leaning on the jamb talking to my brother,it was BAD- the time my 18 month old got the stomach flu for 6 out of our 10 day trip-when we forgot to bring the suitcase full of food for allergic ds,and also forgot his stroller for that 2 weeks,and had to pay park prices for rentals:scared1:
-when our stroller got stolen at the studios ,and dumped later on with the backpack emptied (it was just a diaperbag anyway)
 




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