Disney Guests Behaving Badly!

[JimmyBean42]

Here's why this person is an even bigger moron. Say she actually gets what she wants and the manager says "you know what, I'm not dealing with this, go ahead and stay at the table and order" (which would never happen)..... does she really want anyone serving her food after the display she just exhibited?

 

[Praying Colonel]

I've seen lots of guests behaving badly in the parks but rarely in the dining establishments. Worst I ever saw wasn't really that bad, but funny & informative. We were at the Everything Pop food court one night getting drinks in our refillable mugs when we saw an adult walk up with an empty 2-liter pop bottle and fill it full with soft drink. I just kind of shook my head and smiled at the guy's hubris. When I heard they'd gone to RFID chips in the drink cups & refillable mugs, I thought of that guy and how we can thank him and those like him.

 

[CraigInPA]

Not in a restaurant, but out on Main Street... As we were in the pre-Wishes throng, and trying to move from Main Street towards Fantasyland, an older woman pushing a baby carriage (at 10:45pm, in the crowd, and in the dark!) slams it into my wife. My wife nearly falls onto the carriage, but is caught by a CM off to one side. The woman behind the older woman screams "Get off my baby!". The older woman screams, "Move, you fat cow! Can't you see I'm pushing a baby carriage!" (as a matter of fact, no one could see the carriage in the dark and in the crowd.) The CM asks my wife if she is OK? She is not. The hit was hard, right above her ankle. She's standing on one foot. The older woman starts screaming (including obscenities now) for her to get out of the way and tries to ram her again with the baby carriage. I catch my wife as she falls backwards into me trying to avoid being hit again. The CM, holding my wife's arm, gets her back upright, and steps between the carriage and my wife. He yells "STOP!" and calls on his radio. Fifteen seconds later, two security guards appear. They converse with the CM. The two women and the carriage are to be escorted from the park. They are informed that they will not be allowed to stay for Wishes. The older woman starts screaming more obscenities as the security guards "make a hole" for them to go down Main Street. The CM asks if my wife can walk, or does she need to go to the first aide station? My wife puts down her injured leg and finds she can walk, albeit slowly. The CM and I navigate her out of the crowd. The CM apologized for the poor behavior of the other guests.

 

[disneydeegs]

On my trip in August my boyfriend and I stopped at the German pavilion for lunch. He grabbed our drinks to head to an open bench and I took the food to get mustard and utensils and such. I turned to head back to the bench and a middle aged woman was sitting there almost on top of my boyfriend, like, trying to scoot him off the bench. As I walked up I noticed he was trying to speak to her and she sat there stonefaced. I stood there directly in front of her with the tray of food with a bit of a "what the heck" face because I didn't quite know what to do and there were no more seats nearby. She looked at my leg and then continued to stare into space as I said "pardon me." (I have a prosthetic leg, and it's pretty obvious it is fake) and my boyfriend asked her to scoot over to let me sit down, but she ignored him. As he stood up to let me have his spot she put her bag down so that I could not sit there. Boyfriend commented to her that she is a terrible human being and we prepared to sit on the ground but luckily a nearby bench opened so I was able to sit, but my boyfriend had to stand until a kind woman offered her seat so we could eat sitting down together.

I commented that the woman probably didn't understand English and my boyfriend said when she sat down he said "sorry, this spot is taken" and the woman said "I don't see anyone sitting here." To which my boyfriend pointed me out 10 feet away and said I was getting condiments and the woman started to ignore him while also scooting into him to try to shove him off the bench.

She got up like 5 minutes later, so it's not like she was saving a spot or eating. Not a clue what her deal was.

 

[Bob Dolewhip]

Holy snickers these people are crazy.
Don't they realize that someday their bad behavior will end up humiliating them on YouTube ?

 

[crazedprincess]

Wowwwwww God is great, Beer is good and People are CRAZY!

 

[Disney_Alli]

Last August while in WDW celebrating our wedding and honeymoon my husband and I got off BTMR just as Wishes was ending (what an awesome view of that show btw!) when we witnessed two women screaming at each other (if I had to guess I'd say they were mother and daughter). The older woman turned to walk away and the younger woman grabbed her by the hair and pulled down so hard the older woman almost fell to the ground. The screaming continued as they moved away. Working in security myself I kept an eye on them as we walked and when we got to the entrance informed a CM who radioed for a manager. When the manager showed up we followed with him at a distance as he contacted security pointing out the aggressor and all involved. Once the manager knew for sure who they were and had security on the way we went on our merry way. We often joke about getting two shows in MK that night... but maybe that's my morbid sense of humor after so long in this industry...

 

[Uncleromulus]

Disney has always been reluctant to take action against any misbehaving guest unless it is almost close to breaking a law.

They do not want the publicity of some guest going to the Sentinel and crying how Disney tossed them out when all they wanted to do was eat (or get on a ride, etc)

 

[RedskinFan]

I had a similar thing happen in July at Coral Reef. As we were finishing our meal I noticed a woman and her very young son grab a booth. She then had the audacity to ask a passing waitress/hostess to find her husband in the waiting area and let him know where they where they were seated. The staff tried to get her to leave by telling her she needed to go out and find her husband but she wasn't budging from that table. When we left, her husband had found her and sat down with her and they all had menus in hand. We heard the CM's at the check in area talking about it. It's a shame that they let her get away with acting like a fool!

 

[piccolopat]

I had kind of a similar experience happen at Raglan Road a couple of years ago. Me and my friend had reservations, checked in and waited about 15 minutes. When the host was bringing us to our table he was telling us that we had one of his favorite tables. It was in a quieter area of the restaurant, very cozy. But when we got to the area there were two women already sitting there and the waiter was having an obviously frustrating conversation with them. The waiter came over to us and the host a moment later and said that the women had been seated at another table but decided they wanted this other one instead, and got up and moved and refused to budge. I think it would have escalated further if we had made an issue of it, but it was a busy night there and we felt bad for the waiter. Plus, the recently vacated table was free and it really made no difference to us where we sat. I've always wondered just how cozy of a table we almost had... perhaps one day I'll find out.

Anyway, some people are frustratingly self-entitled. I'm glad you stuck to your guns.

If I were the manager, I would have refused to serve them until they moved and I would have called security to deal with their removal if they still didn't cooperate. The more we let things slide with these types of people, the more emboldened they feel and the more this will continue.

 

[piccolopat]

I had a similar thing happen in July at Coral Reef. As we were finishing our meal I noticed a woman and her very young son grab a booth. She then had the audacity to ask a passing waitress/hostess to find her husband in the waiting area and let him know where they where they were seated. The staff tried to get her to leave by telling her she needed to go out and find her husband but she wasn't budging from that table. When we left, her husband had found her and sat down with her and they all had menus in hand. We heard the CM's at the check in area talking about it. It's a shame that they let her get away with acting like a fool!

They should have refused to serve this family unless they left and waited like everyone else to be seated by staff.

 

[StefWalsh]

If I were the manager, I would have refused to serve them until they moved and I would have called security to deal with their removal if they still didn't cooperate. The more we let things slide with these types of people, the more emboldened they feel and the more this will continue.

Like I said, I think if we had made an issue of it maybe it could have gotten to that point, maybe not. But I'm a very "pick your battles" type person and I really didn't (and still don't) see what escalating the situation would have achieved. We would have made an already stressful situation more stressful for staff who were already run ragged serving a packed restaurant, and in the end we weren't missing out on anything because of it. We still got seated at a table on time and we got excellent service (probably better than normal because of the very apologetic waiter).

I could have made an issue of it to prove a point to those women, but in the grand scheme of things it wasn't really a big deal and served as a lesson to all the people around them about how foolish you look acting like that in public. I'm fairly confident that they'll eventually learn what karma is, if they haven't already, and as it was they got to sit in that dining room surrounded by people who were not-so-secretly judging them. Seems like punishment enough to me.