Disney Gift Card Error

[DisneyMommyMichelle]

I'm combining all of my cards to make them all reach that cap of 1,000. I have done several and then I have 1 that keeps saying:
Error, cannot add card
I will switch and add different cards and those work too, but when I go back to add that one card, it keeps giving me the exact same error message.
I can then click over and check the balance and of course it reads the balance just fine, but just doesn't allow me to add it? Any ideas?

 

[TheOneWithTheTriplets]

I'm combining all of my cards to make them all reach that cap of 1,000. I have done several and then I have 1 that keeps saying:
Error, cannot add card
I will switch and add different cards and those work too, but when I go back to add that one card, it keeps giving me the exact same error message.
I can then click over and check the balance and of course it reads the balance just fine, but just doesn't allow me to add it? Any ideas?

Do you still have the other cards in your account? You can only have so many in the account at once.

Also, log out and try in incognito. I've had this happen once before and a private browser worked where the regular didn't. Gosh darn Disney IT and the worst cookies of all time!!

 

[DisneyMommyMichelle]

Do you still have the other cards in your account? You can only have so many in the account at once.

Also, log out and try in incognito. I've had this happen once before and a private browser worked where the regular didn't. Gosh darn Disney IT and the worst cookies of all time!!

Yes, I delete all but the one I am trying to get to 1000.00 so that it is only 2 cards at a time but Oooo, thanks for the incognito tip!!!!!! I've never thought of that!!

 

[LoveDaisy]

I had one that did not work. I called the number on the gift card. They had me take a picture of the back of the card and receipt you get when you purchase the gift card. The person I spoke then asked what card I wanted to transfer it onto and did it on the phone.

 

[KristaZ]

I had this issue a few months ago with a card. For some reason the card ended up locked (the gift card center and I had no idea why or how). I called the number on the back of the gift card and they had to remove a hold and then I had to wait another 24 hours before I could use it or add it to another card.

 

[Hammill9508]

Just an update to anyone doing the Target gift card thing. I have had 3 of them in the last month do this. solution is what previous poster said to call them, but all they ask for now is just the account number on the card. I don't know if there is something going on and it not fully activating or what. it seems to just be sporadic as to when it happens.