In case anyone was wondering (and remembers the posts many pages ago
) I had a Happy Guy card that did not work at Home Depot. I called and was told they would have to see if they could approve a refund and that they would contact me by email about their decision. I never got a confirmation that I called (I had emailed them twice with no response) so I was getting a little worried. I was giving them until yesterday because of the holiday - gave them about 2 weeks to get back to me. I checked the mail yesterday and they had sent a check! I was not expecting it without a fight.
I had bought 2 cards when Amex had the promo $15 off $100 at HG. I used one card with no problems (got a Disney card), and now I have a $50 check, so I got $15 off $50