using my Redcard again to receive the 5% off and my purchase was declined on my Redcard. Very embarrasing.
I had that happen in December too. I had over $10,000 in my checking account and was purchasing $600 in gc. I called from my car to complain and was told that it was because I was a new user and had made a purchase earlier in the week and it had to clear my bank first. It had already cleared & I told her that. She said that the money doesn't come out of our account immediately so for their liability, they need to see that things run smoothly for a while. She could not give me a dollar amount that was an acceptable amount. She said it varies and they have no way of knowing what each person's amount is. It was very frustrating.