yowcruiser
DIS Veteran
- Joined
- Feb 24, 2017
From a "cruising group"
"Due to a technical issue, the Disney Fantasy is sailing at a reduced rate of speed and it was necessary for us to modify your client's itinerary. The ship will now arrive in Cozumel tomorrow morning, with a call to Grand Cayman on Wednesday and Castaway Cay on Friday. Unfortunately, the ship will no longer be able to visit Falmouth, Jamaica.
Port fees for Falmouth, Jamaica will be refunded back to the original form of payment and any pre-reserved Port Adventures in Falmouth will automatically be removed and refunded. We are also working to accommodate Guests with pre-reserved Port Adventures in Cozumel and Grand Cayman.
We apologize for any inconvenience this may cause. We are providing each stateroom with a $200 onboard credit, which will appear on client's folio by the end of the cruise, as well as a 20% discount on a future cruise.
To redeem the 20% future cruise discount, you may contact us between July 15, 2019, and September 15, 2019, at 407-566-7000 or 1-866-858-7416. Our onboard booking team is not able to facilitate this discount.... "
"Due to a technical issue, the Disney Fantasy is sailing at a reduced rate of speed and it was necessary for us to modify your client's itinerary. The ship will now arrive in Cozumel tomorrow morning, with a call to Grand Cayman on Wednesday and Castaway Cay on Friday. Unfortunately, the ship will no longer be able to visit Falmouth, Jamaica.
Port fees for Falmouth, Jamaica will be refunded back to the original form of payment and any pre-reserved Port Adventures in Falmouth will automatically be removed and refunded. We are also working to accommodate Guests with pre-reserved Port Adventures in Cozumel and Grand Cayman.
We apologize for any inconvenience this may cause. We are providing each stateroom with a $200 onboard credit, which will appear on client's folio by the end of the cruise, as well as a 20% discount on a future cruise.
To redeem the 20% future cruise discount, you may contact us between July 15, 2019, and September 15, 2019, at 407-566-7000 or 1-866-858-7416. Our onboard booking team is not able to facilitate this discount.... "