Disney does NOT enforce H/A parking

[DisneyBride1207]

My trip last week was really the first trip I've made to WDW with a H/A permit for parking. We stayed at Animal Kingdom -Kidani and there was only ONE H/A parking space near the Pumbaa elevator in the parking area. I didn't park in the spot for the first part of our week there because there was always the same car there every day. Mid-week, that car was gone and I was able to park and use my permit. After a day or so, a blue minivan was parking there on an evening when we got back late after a late night at MK. I didn't see any permit on the car or the license plate so I called the front desk to report someone potentially parking in the only H/A spot without any indication that they should be in that spot.

Someone called back and left a message that they wouldn't check it out because Disney does NOT enforce the parking rules. They wouldn't even call the guest (his name was on his parking permit in his window) to request them to move if they didn't have a need for H/A parking. All they would do was transfer me to the Orange county sherriff to have them come to issue the guy a ticket.

The next morning, there was no ticket on the van so that didn't happen, either. I left a politely worded note requesting that they not park in the H/A space if they truly didn't have a permit to be there. That night, they parked in regular parking and I was able to use the H/A space.

I guess my point is that while Disney generally is very friendly territory for those who need help, that isn't always so. Why bother having H/A spaces at all if the parking rules aren't enforced?

I;m so sorry this happened to you -- you went about it in a very respectable manner, though Maybe a formal complaint to both Disney AND the Orange County Sherriff? If enough people complain about it they may end up changing their ways!

 

[disney david]

I;m so sorry this happened to you -- you went about it in a very respectable manner, though Maybe a formal complaint to both Disney AND the Orange County Sheriff? If enough people complain about it they may end up changing their ways!

I don't see why you want to complain to the ocso they will come out if you call they can't put a officer at each resort just to keep people out of those spots. I think a complaint to disney is a good idea because their things they can and should of done differently. The ocso give the call to one of their deputy and when they get a chance they will investigate the call but my be that officer kept getting calls and couldn't make it out that day. If you call back the next day and ask if they sent someone out and if they ticketed them they could check and see and if not they can send another officer out. I just don't think the op should waste their time complain to ocso when complaining to disney would get them better results.



here the link to contact the ocso their a box you can scroll down to pick your action so it get to the right department they do have a parking compliant box. You can write them and ask them for more info on the call and see if they sent out a deputy and gave them a ticket. If you do write them i would give them as much info as you can like time date and location and if you remember any names so they can help you better.


http://www.ocso.com/ContactOCSO/tabid/160/Default.aspx

 

[Tony NY]

Disney would not have the legal authority to enforce H/A parking. You would need to contact the Orange County Sheriff's Office. Parking issues are a non-emergency issue. An officer would be sent out at their convenience when they have the man power to send them. It would not be something they would send an officer right away for.

So, I don't really understand the issue OP. Yes, it stinks the person was parked there without a tag... but that is not Disney's fault.

Also, H/A parking is not timed parking. As long as one has the tag, then they can park there for as long as is needed.

disney can but a boot on a car and I would have called 911 to report that I hate when ppl do that im so sorry you had such a bad parking expreance I would send Corp Disney an emaill with regards to this issue with Handicap parking

 

[Tony NY]

car booted at Disney’s Contemporary Resort in 2009

 

[livndisney]

disney can but a boot on a car and I would have called 911 to report that I hate when ppl do that im so sorry you had such a bad parking expreance I would send Corp Disney an emaill with regards to this issue with Handicap parking

Once again, Disney does not boot cars, nor do they ticket them. That falls to Orange County and Osceola.

 

[SueM in MN]

my be they got a ticket and the owners came back and took it off so my be that could be why their was no ticket when you saw it the next morning.

The other possibility is that if it was a rental car, a ticket may actually be mailed to the car rental agency. They would be the owners, and I have read of people who returned their car and then were billed for a ticket (like some of those running a red light tickets that are issued from pictures taken by automatic cameras at the intersection).

 

[Tony NY]

Once again, Disney does not boot cars, nor do they ticket them. That falls to Orange County and Osceola.

Wow I seen security boot a car for parking at the CR and going to the MK after 5 hours parked there....

But I would take your word on Disney parking enforcing.

Hear in NYC you can be booted for illegally parking in a private lot and business or towed it all comes down to the owner and there polices on illegally parking In a handicap spot without a permit I would assume it would be the same at Disney .... I

 

[livndisney]

Wow I seen security boot a car for parking at the CR and going to the MK after 5 hours parked there....

But I would take your word on Disney parking enforcing.

Hear in NYC you can be booted for illegally parking in a private lot and business or towed it all comes down to the owner and there polices on illegally parking In a handicap spot without a permit I would assume it would be the same at Disney .... I

Disney can have a car towed for parking illegally.(WDW has a contract with several towing companies) They can also call Orange County to ticket. According to my neighbor (Orange County officer), she has personally ticketed cars parked in handicap spots at WDW (parks and resorts)and Sea World. They do mail tickets. They do contact rental car companies. They do also rely on the public to report illegally parked cars. I know several people have mentioned they have the non emergency numbers in their cell phone. Anyone can call and report.

 

[Tony NY]

Once again, Disney does not boot cars, nor do they ticket them. That falls to Orange County and Osceola.

Disney can have a car towed for parking illegally.(WDW has a contract with several towing companies) They can also call Orange County to ticket. According to my neighbor (Orange County officer), she has personally ticketed cars parked in handicap spots at WDW (parks and resorts)and Sea World. They do mail tickets. They do contact rental car companies. They do also rely on the public to report illegally parked cars. I know several people have mentioned they have the non emergency numbers in their cell phone. Anyone can call and report.

You are so right about it not being an emergency call as a FMOS of the NYPD it a quality of life compliant one which is handled by a unit or by a cop who is available to handle the job. But sometimes the response differs from every percent to percent … I know a few cops who will go out of their way to enforce these Handicap parking tickets …

I hope you have a awesome week cuz and it was nice chating with you ...

 

[livndisney]

You are so right about it not being an emergency call as a FMOS of the NYPD it a quality of life compliant one which is handled by a unit or by a cop who is available to handle the job. But sometimes the response differs from every percent to percent … I know a few cops who will go out of their way to enforce these Handicap parking tickets …

I hope you have a awesome week cuz and it was nice chating with you ...

There are officers stationed at park entrances, quite a few of them will go right out and "investigate" when told a car is parked in the handicapped spot.

 

[Inkmahm]

Disney can have a car towed for parking illegally.(WDW has a contract with several towing companies) They can also call Orange County to ticket. According to my neighbor (Orange County officer), she has personally ticketed cars parked in handicap spots at WDW (parks and resorts)and Sea World. They do mail tickets. They do contact rental car companies. They do also rely on the public to report illegally parked cars. I know several people have mentioned they have the non emergency numbers in their cell phone. Anyone can call and report.

That's a good point about the van maybe being a rental. I didn't think to look at the vehicle that closely to see if it was a rental. I guess it is entirely possible that the ticket would be sent to the rental company as owners of the van.

 

[disney david]

Wow I seen security boot a car for parking at the CR and going to the MK after 5 hours parked there....

But I would take your word on Disney parking enforcing.

Hear in NYC you can be booted for illegally parking in a private lot and business or towed it all comes down to the owner and there polices on illegally parking In a handicap spot without a permit I would assume it would be the same at Disney .... I

In new york the nypd won't boot a far on private property it will be up to a private tow company. The city will only boot o townif car owes tickets or parked in a illegally spot on a public road. Just like ocso they say they can tie car on private property only on public street it up to the owner of the property to get the car towed so yes Disney can toe and boot your car since Disney is private property. It also depend on the securty team at each resort sone wil enforce every thing and some will not.

 

[disney david]

The more people report it the better even if you don't need the spot call the ocso, tell Disney securty a ocso officer. The more chance people will stop and if ocso get lots of calls for a certain resort they would increase patrols to curb the illegal parking. Just call let them know license number a brief description of the car and the location of the car dont worry to much if you don't have a adress just tell them the name of the resort that should be good enough.

 

[Tony NY]

In new york the nypd won't boot a far on private property it will be up to a private tow company. The city will only boot o townif car owes tickets or parked in a illegally spot on a public road. Just like ocso they say they can tie car on private property only on public street it up to the owner of the property to get the car towed so yes Disney can toe and boot your car since Disney is private property. It also depend on the securty team at each resort sone wil enforce every thing and some will not.

Dave you are right about the NYPD not booting a car or towing it ... I meet to say it's up the owner of the property to have car booted or towed . the NYPD only write tickets in shoping center lots as well as city own lots.

Im soory if I gave miss info on this subject...

 

[disney david]

Dave you are right about the NYPD not booting a car or towing it ... I meet to say it's up the owner of the property to have car booted or towed . the NYPD only write tickets in shoping center lots as well as city own lots.

Im soory if I gave miss info on this subject...

Their nothing to be sorry about you made good points.

 

[goofy47]

My trip last week was really the first trip I've made to WDW with a H/A permit for parking. We stayed at Animal Kingdom -Kidani and there was only ONE H/A parking space near the Pumbaa elevator in the parking area. I didn't park in the spot for the first part of our week there because there was always the same car there every day. Mid-week, that car was gone and I was able to park and use my permit. After a day or so, a blue minivan was parking there on an evening when we got back late after a late night at MK. I didn't see any permit on the car or the license plate so I called the front desk to report someone potentially parking in the only H/A spot without any indication that they should be in that spot.

Someone called back and left a message that they wouldn't check it out because Disney does NOT enforce the parking rules. They wouldn't even call the guest (his name was on his parking permit in his window) to request them to move if they didn't have a need for H/A parking. All they would do was transfer me to the Orange county sherriff to have them come to issue the guy a ticket.

The next morning, there was no ticket on the van so that didn't happen, either. I left a politely worded note requesting that they not park in the H/A space if they truly didn't have a permit to be there. That night, they parked in regular parking and I was able to use the H/A space.

I guess my point is that while Disney generally is very friendly territory for those who need help, that isn't always so. Why bother having H/A spaces at all if the parking rules aren't enforced?

My wife has H/A Tag and we always have difficulty finding spots.. There are 1000's of legitimate handicap visitors, but over the years we've seen abuse. I have seen cast members going to their cars that were parked in handicap with a legitmate tags, I'm not sure if Disney has a spot for them in cast member parking or not... By them parking there, they could tie up a spot for hours while they worked their shift. About cars not moving from a handicap spot. I've found that a good amount of them are rental cars parked and never used until their return trip home back to the airport. They used Disney transportation during their stay. It's a tough to find parking spots.

 

[cosine4]

That's a good point about the van maybe being a rental. I didn't think to look at the vehicle that closely to see if it was a rental. I guess it is entirely possible that the ticket would be sent to the rental company as owners of the van.

Also if it was a rental, it is entirely possible that the driver has H/C plates on their own vehicle and were unable to bring them with even though they were very much in need of that parking space. It does not mean that they had 'legal' access to it though.

As far as the hotel calling the other guest, it is possible that they did call them but did not inform you of that conversation for privacy reasons.

In my opinion, based solely on what I have read here, the real problem is the number of available H/C spaces at this particular hotel. Most of the newer hotels (not just Disney) I have been to have ample spaces. If I were to send a complaint/suggestion to anyone, it would be to Disney to increase the number of spaces as it is not sufficient.

 

[kaytieeldr]

Couple of things...

First, the OP may not realize it, but they didn't actually call the resort's front desk. All 'front desk' or 'operator' calls made from the room actually go to an onsite call center solely for resort calls. Had someone in her party been able to actually get to Kidani's front desk, the reaction/result may well have been different.

Also, when it comes to adding H/A parking spaces, there's a ratio of standard-to-handicap set by, I think, the ADA. If Kidani meets or exceeds that ratio, they're not likely to add spaces. It might be possible to redistribute them, especially if the bulk are at the main entrance where valet parking is an option.

 

[SueM in MN]

Couple of things...

First, the OP may not realize it, but they didn't actually call the resort's front desk. All 'front desk' or 'operator' calls made from the room actually go to an onsite call center solely for resort calls. Had someone in her party been able to actually get to Kidani's front desk, the reaction/result may well have been different.

Also, when it comes to adding H/A parking spaces, there's a ratio of standard-to-handicap set by, I think, the ADA. If Kidani meets or exceeds that ratio, they're not likely to add spaces. It might be possible to redistribute them, especially if the bulk are at the main entrance where valet parking is an option.

Both are true. Good points.

The ratio of parking spaces handicapped to non-handicapped are set by the ADA access rules. You won’t find it in the actual ADA law, but it is in the regulatory guidelines set to administer the ADA.

 

[LilyWDW]

Couple of things...

First, the OP may not realize it, but they didn't actually call the resort's front desk. All 'front desk' or 'operator' calls made from the room actually go to an onsite call center solely for resort calls. Had someone in her party been able to actually get to Kidani's front desk, the reaction/result may well have been different.

Also, when it comes to adding H/A parking spaces, there's a ratio of standard-to-handicap set by, I think, the ADA. If Kidani meets or exceeds that ratio, they're not likely to add spaces. It might be possible to redistribute them, especially if the bulk are at the main entrance where valet parking is an option.

Both are true. Good points.

The ratio of parking spaces handicapped to non-handicapped are set by the ADA access rules. You won’t find it in the actual ADA law, but it is in the regulatory guidelines set to administer the ADA.

Very good points.

I am not downstairs so I can't easily look in my code book at the moment. The number of handicapped spaces is a simply ratio to how many total spaces are in the location. I don't remember off the top of my head what that ratio is. As for the locations of these spaces, I have never seen the layout of the parking at Kidani so I can't comment on that specific lot. However, in general, the spots are set up to get the handicapped person out of the flow of traffic the quickest. This is why you do not always see spots directly in front of stores or restaurants, but may be off to the side. This is done for the safety of the person who needs the spot as well as other people in the lot.

And I had not thought about the number called being to the call center (which I always mention on the resort boards so I can't believe I forgot).