Captain's Grille
This review will primarily be about the lunch we had on our last day, before heading over to the airport
We did, however, have a breakfast here one morning. Our cm was Clark, and although we were considering ordering from the ala carte items because we weren't all that hungry, he steered us all to the breakfast buffet. He said it was the best value, esp. on the DP, since the entrees were all priced just a tad below the cost of the buffet and we'd have our pick of things like fresh fruit, eggs, yogurt, granola, etc. This was a case where we all ended up feeling that Clark did right by us -- we did end up enjoying the meal more because we could graze at the buffet, and it was nice being able to get in and out on our own schedule. I didn't mark down the cost so I can't share that. This buffet, while nowhere near as extensive as the one at CP, was still fresh and appealing.
Lunch, then.
Oh dear.
So here's what happened: as we were being seated, DS asked for a trip to the restroom. So we told DH we'd both like ice tea and I took DS off (the restrooms are slightly hard to find but I knew exactly where I was going). As we were walking back to the table, we could see immediately that something had gone terribly wrong....
Turns out that as the cm approached the table with a large tray holding 3 large glasses ice tea, she lost balance of the tray and I'm sorry to have to say that all three glasses of ice tea ended up spilling all over DH. Glasses smashed as they hit the table and floor.
If it had been any other day of the trip, this would have been less of a big deal. DH could simply have gone back to the room and changed. But we'd already checked out of the room early that morning, and our bags were being held at bell services. AND, because it was the last day of the trip, DH didn't have the full assortment of clean items available in his bag that he would have wished for.
Now, accidents can happen. We all know that, and DH did, even in his sodden, upset state, realize that it was not the cm's fault. What was kind of weird was that they didn't move us to another table, even though the place was fairly deserted. So they had all these people sweeping up glass and getting us fresh napkins, which just kind of added to DH's feeling kind of upset. We, truly, could have just asked to move to another table, but when I suggested this to DH he wasn't interested.
You know how sometimes when you get into a miserable situation you just aren't ready at first to be helped out of it? That was the case for him.
The tea had also sloshed into our bags, where DH's most favorite baseball hat (very light colored, naturally) was, and where the one toy DS had bought for himself that morning was.
DH said that as soon as the accident happened, a manager had come over to ask if he was all right. No one said anything about comp'ing the meal and honestly since we were using our last DP credits anyway that didn't matter. This is such a sticky kind of situation

rolleyes1) -- we are not people who are going to get all nutty and start demanding things, but it would be nice NOT to have to do that and still feel taken care of. Oh well.
So we ordered lunch instead, DH sitting there just sopping. wet.
DH and I both had lobster rolls:
DS had fish & chips
The meals were fine, but we didn't enjoy them as we might have. I did get DH to get up and leave the table as soon as he finished, and sent him to check the gift shop for the items he knew he didn't have clean things available to replace. Should I leave a tip, I asked him? Do what you think you should do, he said. I will say that the cm brought the bill without the slip that they normally bring you for adding a tip. She was profusely apologetic through the entire meal. I did give her $5 because it wasn't her fault and she clearly felt awful. I do wish the manager had dealt with us a little differently, but I guess this is a case where NOT being a squeaky wheel means they figure you're fine, and we could have been more direct. I'm not sure, even, what it was that I was expecting.
He ended up changing into an assortment of dry but not entirely clean clothes after we got our bags from bell services. We always use Tiffany Town Car to and from the airport, and he was fine once we got into the car and were off. We got to the airport and I asked DH if he'd like a coupla three ice teas and he laughed, so already it was behind us and not a factor in how we felt about the fabulous trip.
I didn't record the cost of the meal, but I'll say that it's a quiet place to have lunch and that the food was good....
So that's our story! We had some cs meals in there (hot dogs at Typhoon Lagoon, for one) but I didn't photograph or record those.
If you've been several times and are wondering how to make it special/different for your older kids, I do have one suggestion:
DS knew that his class would be studying transportation when school started, and he had a summer assignment of investigating some modes of public transportation. He decided to chat up a bus driver while we were waiting, that last morning, for the bus back to YC.
Not only did DS learn so much about the bus system (and gain a major new respect for how challenging that job is), he also made a friend for life! That cm was so utterly delighted to chat with my son -- it clearly made his day. I recommend you encourage your kids to talk to the cm's who aren't in the spotlight, to learn more about how WDW works behind the scenes. It's going to be a theme for our next trip!
In the meantime, do feel free to ask questions, and thanks for reading! I loved the opportunity to remember our trip and I encourage you to take food photos; whether you end up writing reviews or not, it is another fun way to capture details about your wonderful WDW vacation!
