***Disney Design Addict's Chit Chat,Designs and Pixie Dust! Everybody WELCOME!*** Part 5

[disneyeveryyear]

See....I didn't think it was noticably bad until the 24th. We followed TGMs "best day" calendar and his tour plans.

We did that last year and never waited in line more than 10 minutes.

I am really disappointed though when people talk about the rude e-mail they get from him when they request their refund.

I guess he should refer to his "Money Back Guarantee - with Attitude Guaranteed"

 

[Brendita]

HOS
Evening all.
I'm back on page 1366.

 

[PNO4TE]

HOS
Evening all.
I'm back on page 1366.

Evening, Brendita! It is kind of slow, so you might have a chance of catching up tonight

 

[ReAnSt]

Becky -- she was at the FP area of Soarin' both times we saw her last week. Her name was Nancy and I would say she was in her 40s or 50s.

I have a friend who works at Mission Space and also at Test Track in Merchantainment, I tried calling him but he didn't answer so he's probably working. I will let you know what I find out. He might be able to track Nancy down or something.

I am sure you could write a letter to Disney but I don't think they would give it to them.

Becky

 

[itslisa]

I am really disappointed though when people talk about the rude e-mail they get from him when they request their refund.

I guess he should refer to his "Money Back Guarantee - with Attitude Guaranteed"

At the risk of getting further punishment ..... I JUST got back my replies about my refund. I should mention that I have a Passporter, the Unofficial Guide, Birnbaum's, and also belong to the TheMouseforLess. So, I got a lot of information fom other sources .....


This is the conversation:

Hello,

I am writing to you to request a refund for your service.
Without getting into details, it was just not what I expected it to be.

Please let me know if there is any other information you need.


Thank you,
Lisa

Dear Lisa:

I never ask for any details for a refund request ... I provide very clear information about what the AVP is and isn't on the home page, as well as in the extensive Preview Tour, and hope that's good enough. I'm confident that the advice I provide my guests is outstanding because my personal VIP's are paying over a $1,000 per day for nearly the same experience without lines and crowds. It works, and I have thousands of 'thank you for the best Disney vacation ever!' emails to prove it, including eight received today from Christmas vacationers. I accepted a long time ago that it's impossible to please everyone, and there's absolutely nothing wrong with that on either end of the equation. It's simply one of those "Life Rule" things. ;>)

My challenge is that you're the first guest since we opened in late 2002 to request a refund after this many months of ownership. I learned recently that our credit card processing company doesn't allow us to issue credit card credits past the 120-day mark. May we send you a refund check in the amount of $16.95 (your purchase amount with discount code used) to the mailing address we have on file?
Best regards for now,

TourGuideMiKE

a.k.a. Michael J. Hewell :>)
TourGuideMiKE.com

Yes, a check would be fine.

Thank you.

Okay, it will most likely go out tomorrow. Happy New Year.
Best regards,

TourGuideMiKE

a.k.a. Michael J. Hewell :>)
TourGuideMiKE.com

 

[tinknme]

I placed an order yesterday

If anyone needs anything from www.disneyshopping.com I got a coupon code for 20% off. It is: newyear, also if you spend $75 or more you get free shipping. This code is not combineable with the 10% off code from a few days ago.

Becky

 

[disneyeveryyear]

I loved Shaun Cassidy. I still remember getting his 8 Track for a present and flipping out! The Hardy Boys were awesome.

How funny - did you have a portable 8 track player or did your parents have an 8 track built into their large console stereo like mine did?

Thanks, Elin. We are really debating when to go. We are even considering going over Thanksgiving so that we don't have to deal with my in-laws at ALL!~

Go to WDW over Thanksgiving and Christmas - then you don't have to deal with her at all.

 

[PNO4TE]

I have a friend who works at Mission Space and also at Test Track in Merchantainment, I tried calling him but he didn't answer so he's probably working. I will let you know what I find out. He might be able to track Nancy down or something.

I am sure you could write a letter to Disney but I don't think they would give it to them.

Becky

Thanks, Becky!

I agree that contacting WDW would probably not get me very far.

 

[disneyeveryyear]

I was thinking about having a design made for us to wear one day. There will be 7 us, just not sure what to have on it.

We did the 7 Dwarf shirts. They were really cute.

 

[tinknme]

Thank you So who is up to making these for me

I'm risking more punishment in posting ... but:

 

[ReAnSt]

At the risk of getting further punishment ..... I JUST got back my replies about my refund. I should mention that I have a Passporter, the Unofficial Guide, Birnbaum's, and also belong to the TheMouseforLess. So, I got a lot of information fom other sources .....


This is the conversation:

At least you didn't get the run around.

Becky

 

[ReAnSt]

I placed an order yesterday

I only got the coupon in email today. I think the only one good yesterday was the 10% off.

Becky

 

[bengalbelle]

At the risk of getting further punishment ..... I JUST got back my replies about my refund. I should mention that I have a Passporter, the Unofficial Guide, Birnbaum's, and also belong to the TheMouseforLess. So, I got a lot of information fom other sources .....


This is the conversation:

He seems very professional and courteous to me.

 

[PNO4TE]

He seems very professional and courteous to me.

I agree... but I doubt the fact that hers is the first request for a refund since 2002. And I LIKE the site and Mike!

 

[tinker1bell]

welcome wdwfanz - hope you stop by to join us - although be prepared to give up your day job and your social life just to keep up

Be very prepared to become very obsessed about this site

 

[julia & nicks mom]

hey Dawn I just wanted to let you know my bathroom problem is just fine now!!! Thank you to everyone for your suggestions!!!

 

[julia & nicks mom]

I agree... but I doubt the fact that hers is the first request for a refund since 2002. And I LIKE the site and Mike!

I think he said she is the first one who has asked after such a long period of subscription - I think most people ask for refunds pretty early on

 

[PNO4TE]

I think he said she is the first one who has asked after such a long period of subscription - I think most people ask for refunds pretty early on

You are right, Kate. I went back and re-read the post.

Glad you are feeling better.

 

[itslisa]

Thank you So who is up to making these for me

Julia & Nick's Mom (Kate) makes these. PM her. As you can see, she does GREAT work!

 

[my3princes]

Who sings that Deb? Heard it on the radio quite a few times during our trip...

"I'm not as good as I once was, but I'm as good once as I ever was".

You've probably got the answer by now as I'm 20 pages back, but it is Toby Keith.

Deb