P
Pkdcoastrs
Guest
Hey everybody!
I'm looking for the email address / real address / phone # of the Head Of Transportation.
We had a REALLY out of it bus drive one day coming home from Typhoon Lagoon and what we experienced is basically impossible to type because it was that STRANGE. The bus driver didn't "do" anything wrong, he was just really NASTY and not-accomidating to the guests on his bus.
We talked to Concierge and a day later we found out the person had not documented our conversation like he said he would (told us he would foward it to transportation or his manager at least). After a few days we checked back and the cast member could not find anything about our situation in their computers.
My parents eventually were able to talk to the manager at the time (I do not think it was the overall manager of the resort) and he was great, giving us the email address to contact and such.
It's hard though to "complain" about something without sounding like a soured-vacation'er ...... We don't want anything out of this in the sense of free nights or whatever, we just don't want this to happen to other guests and have it ruin their vacation!
Well if anyone can help us, thank you!
Mike
I'm looking for the email address / real address / phone # of the Head Of Transportation.
We had a REALLY out of it bus drive one day coming home from Typhoon Lagoon and what we experienced is basically impossible to type because it was that STRANGE. The bus driver didn't "do" anything wrong, he was just really NASTY and not-accomidating to the guests on his bus.
We talked to Concierge and a day later we found out the person had not documented our conversation like he said he would (told us he would foward it to transportation or his manager at least). After a few days we checked back and the cast member could not find anything about our situation in their computers.
My parents eventually were able to talk to the manager at the time (I do not think it was the overall manager of the resort) and he was great, giving us the email address to contact and such.
It's hard though to "complain" about something without sounding like a soured-vacation'er ...... We don't want anything out of this in the sense of free nights or whatever, we just don't want this to happen to other guests and have it ruin their vacation!
Well if anyone can help us, thank you!
Mike