Disappointed with Legoland

[ozvisiter]

Not sure if this is the right place to post this, but here goes...
I am so disappointed in Legoland, I bought tickets online several weeks ago and did not get the e mail with my e tickets. The money has been taken from my account. So I e mailed Legoland got no reply so tried again 5 days later, another 5 days still no response!
I then rang and after a multitude of options ( a very expensive phone call as I am in Australia) and still didn't get to speak to an actual person, so I left a message and two days later I have still not heard a thing!

Any advice?

 

[Mum from oz]

Unfortunately no idea. sorry for the bad experience. I booked my Legoland Fl. Tickets today and the email tickets came straight through. They did go through to my junk mail folder though. I would look there first the try the spam folder.

 

[ozvisiter]

Unfortunately no idea. sorry for the bad experience. I booked my Legoland Fl. Tickets today and the email tickets came straight through. They did go through to my junk mail folder though. I would look there first the try the spam folder.

I expected it to come through quickly, I did check my junk folder but it seems I have received nothing....

So sad!