Disappointed...shoddy merchandise

[PrincessMomofTwo]

We bought the remote control monorail and it broke within days of my son using it. I was so annoyed, but I didn't even think of calling to complain. I probably should have. Needless to say we were just in WDW last week and I was so tempted to buy him a different kind of monorail (he loves riding them), but quickly came to my senses and decided against it. Such a shame since some of the things they sell are really only available there. I wish they were better quality.

 

[StregaNona]

yeah, i have a problem with cheap junk made in China, India, Vietnam....I'd rather pay a bit more and have American pride built into it.

Ii agree wholeheartedly. I would rather spend a few more dollars for items made in the USA!

 

[Dolphan]

If you have problems with something you buy not meeting expectations, please call and let them know. My DD is a princess maniac, and we have bought every princess figurine set plus several other Disney character sets. She is not rough with her toys, yet every set has heads, arms, wings, etc. that fell off. My kids are old enough to know not to put these toys in their mouths, but I worry some day a kid will be sucking on one of these toys and a piece will fall off. I called the Disney store and the WDW store and reported the problem. When talking to a CM, all they would do is say "we'll give you merchandise credit for what you bought." That's not what I was looking for. I want you to take my complaint as valid and maybe do something about it. I had to request to speak to a manager, and was told, "We've never had a complaint about figurines falling apart." It wasn't until the 5th set had broken pieces that I decided to call.

Who knows if calling would do anything, anyway. But it's good to let them know there product is very low quality.