tiggerbell
DIS Veteran
- Joined
- Feb 18, 2003
- Messages
- 2,721
Nope - Lorie is the client. Is she not allowed to eat with anyone else?
If she wants DU to book it, apparently not.
Nope - Lorie is the client. Is she not allowed to eat with anyone else?
That's NOT the same at all. I can see not booking for more than the occupancy of one room, but come on - a solo traveler can't get a table for two?Ridiculous!
Okay - thanks. I'll call WDW-Dine on my 90 day for an ADR for Boma for one, an ADR for Kouzzina for 8, and tea at the GF for 16. They'll do the first two then transfer me to Group for the last one. I wonder if Group can be reserved before 90 days - like 91. Hmmm, I'll have to go look around.
I'm guessing that tea doesn't get booked up at the 90 day mark especially with free dining since that's out of pocket.
Because I booked thru them. It takes no more work to make an ADR for eight as it does for one. My agent could only make solo ADR's for me. Also what if you're meeting up with family that live in the Orlando area? Or meeting up with friends staying DVC?
If I were you, I'd make-up the name of another adult and 2 kids and add them to the reservation. Then you can make ADR's for 4!![]()
You're taking this very well, Lorie. I'm not booked with DU and I make my own ADR's, but I'm pissed-off on your behalf!
I think we need some cake....
.02 If you want more than one then you can book it on your own. Why should they do extra work for free? Now, I'm willing to bet that most of them would step up and do it gratis, but its unfair to expect something for nothing.
I think we need some cake....
.02 If you want more than one then you can book it on your own. Why should they do extra work for free? Now, I'm willing to bet that most of them would step up and do it gratis, but its unfair to expect something for nothing.
So you want to cause extra work for the TA by adding fake people, making ADRs for people who don't book through the TA, and then cancelling the fake people???
Now I'm pissed off on behalf of travel agents everywhere!
The restaurant doesn't ask for the names of the diners, JUST HOW MANY! As I said before - it takes no more work for anyone, whether the diner or a travel agent, to book a table for 4 than a table for 1. If I am wrong and it's a burden for the travel agent, then they should not book ADR's - period.
You're taking this very well, Lorie. I'm not booked with DU and I make my own ADR's, but I'm pissed-off on your behalf!
If I were you, I'd make-up the name of another adult and 2 kids and add them to the reservation. Then you can make ADR's for 4!![]()
You're taking this very well, Lorie. I'm not booked with DU and I make my own ADR's, but I'm pissed-off on your behalf!
I think we need some cake....
.02 If you want more than one then you can book it on your own. Why should they do extra work for free? Now, I'm willing to bet that most of them would step up and do it gratis, but its unfair to expect something for nothing.
Nah, I'm not mad. If I was paying DU, then I might be mad. My ressie costs the same whether I booked thru DU or directly thru Disney. they can't be making much off of my one little ressie. I only use a TA because it helps someone else and their business. So I'm good.
Now instead of cake, we're having lemon ice cream. Oh this is to die for.
As has been mentioned earlier, we book the ADRs as a service to our clients. We don't charge extra for this service, it is complementary to our clients. It is our company policy that we book only for the clients that we have booked.
That being said, if a client asked me if I could add a couple people to their reservation because they were meeting family in the area, I likely would do it but I'm not going to do it if it makes me have to do more work than I already would be doing for the client (ie calling group dining instead of booking online).
There are a number of complementary things that we do for our clients. I have to agree that it's not right for anyone to expect me to extend those services to someone who is not my client. If I choose to do so, that's my business, but it is wrong to expect me to do so for those who are not my clients. And it certainly doesn't give someone the right to be mad at me because I am following company policy.
Allow me to serve:
![]()
Well, I hope your customers don't treat you so poorly. I personally wouldn't do that to my travel agent, I think she works hard enough for me without doing extra work for people who aren't her clients. The extra time she's taking to make reservations for non-clients is time she is not making another clients reservations. How fair is that to her own clients?
I think we need some cake....
.02 If you want more than one then you can book it on your own. Why should they do extra work for free? Now, I'm willing to bet that most of them would step up and do it gratis, but its unfair to expect something for nothing.
So you want to cause extra work for the TA by adding fake people, making ADRs for people who don't book through the TA, and then cancelling the fake people???
Now I'm pissed off on behalf of travel agents everywhere!