We were there on January 12th for dinner (5:30 reservation). Myself, hubby and our 13 year old son.
The restaurant is really pretty. And it was a great excuse to to see the GF in person.
Service was excellent (both the greeter who sat us and the server for our table were awesome). Lots of noise and excitement in the restaurant. Good food, lots of it, plenty for both picky and adventurous eaters alike. Everything was excellent quality, hot, and yummy.
Characters were a hoot, and really made the meal. Our server had brought out a king's crown for our son (he was celebrating a birthday), so Lady Tremaine came over and demanded to know which country he was from. When we told her we were from Canada, she made a big deal about deciding that "The King of Canada" would be the perfect husband for one of her two daughters. That led to Drizella and Anastasia making a big production about who would win his hand. Anastasia decided living in an ice castle in Canada would be right up her alley, and was his ice palace prettier than Cinderella's? And on and on they went.
The little girls who were dining there had a ball with Cinderella. She was very gentle with each of them. The stepsisters found one of the little girl's hairpieces from the BBB on the floor and made a big screetching show about finding a rat, and how properly to dispose of it. Too funny and had everyone laughing.
Peaceful, it was not!!

But very entertaining and very filling nonetheless.
At the end of the meal, our server brought our son out a birthday cupcake in a take-out container so he didn't have to scrimp on his selections at the dessert bar. I thought that was so kind.
All in all, it was a great time. We were very glad we went, and this is on our "do-again" list for the next trip. Funny, when we initially worried about whether or not this was a suitable place for two adults and a teenage boy.