Did anyone get hit by the Southwest glitch?

[anonymousegirl]

I did, but I also scored a ticket from Cali to MCO for $177.67 round trip.

I had to try for about 4 hours, but it was worth an unexpected 7 day trip to Disney World!

I must have "bought" about 9 tickets that day. The glitch made it look like the transaction hadn't gone through, and a red inked message extolled me to "Try Again Later". So I did.

Really excited to get this surprise trip!

 

[LittleStinkerbelle]

I was reading about this on Facebook. One person said they had $13k in duplicate charges! Enjoy your trip!

 

[anonymousegirl]

Yes, I was lucky I was only getting one ticket. Imagine a family of 5 or six!!

 

[disneyeveryyear]

Bought tickets on Friday for our trip in January.

18 charges on my Visa card.

Supposedly SWA has sent the corrections, but Chase is telling me it can take 5-7 business days for the credits to post. So 16 of the charges (plus 8 EBCI) charges are in dispute right now. I just hope the credits post before my billing cycle ends on 7/15.

I had also just paid my DS18's tuition on my visa (to get Disney $), so I was thrown over-limit. Just hoping there are no overlimit charges, or SWA will be paying for them.

When I spoke to agent at Chase, she said one woman had 57 charges on her card.

 

[anonymousegirl]

Bought tickets on Friday for our trip in January.

18 charges on my Visa card.

Supposedly SWA has sent the corrections, but Chase is telling me it can take 5-7 business days for the credits to post. So 16 of the charges (plus 8 EBCI) charges are in dispute right now. I just hope the credits post before my billing cycle ends on 7/15.

I had also just paid my DS18's tuition on my visa (to get Disney $), so I was thrown over-limit. Just hoping there are no overlimit charges, or SWA will be paying for them.

When I spoke to agent at Chase, she said one woman had 57 charges on her card.

That painful! At least SWA is paying for those over draft fees et al.

 

[disneyeveryyear]

That painful! At least SWA is paying for those over draft fees et al.

SWA is being very responsive. I called them yesterday because I needed to buy another ticket for our trip (DS18's BFF). I wanted to buy it on Tuesday, but my credit card was overlimit. I made a credit card payment online Tuesday, but it didn't post in time to buy the addtl. ticket.

As of Wednesday the ticket had gone up $34. I called SWA and they booked it for me at the original price.

They are trying very hard!