Did a CM just drop me a big hint??

cableclan

Earning My Ears
Joined
May 4, 2012
Messages
15
We have the Storybook UOC--called last night to ask a question and ending up booking BECAUSE....the CM heavily insinuated that free dining offer will be coming out for my travel dates 6/12-6/18. (I actually told him we were willing to book any week from 6/12 to 6/26.)

I heavily questioned, and he answered willingly...but not confirming, because we all know they can't. I don't recall free dining in the summer recently...which I mentioned, and I also mentioned since the 'Awaken' deal was recently released and was good for the most of the summer, I didn't expect to see another deal come out. He highly encouraged me to get the rooms we wanted so that I could call back to change to the free dining...then he would correct himself and say 'if' there is free dining. He let it slip at first indicating this would come out March/April time period...but when I questioned again to make sure, he said just to keep checking regularly.

Should I believe it??? :confused3 I did go ahead and hold our rooms. We are a family of 6 and that by itself creates issues. Using my UOC, the price came up significantly higher than what I had seen on line. If the dining comes off, he gave me what the price would be, and I'm right back to what I had priced anyway...which doesn't make a lot of sense to me.

There were not any standard rooms, so he booked water view, plus did the DDP so that I can make dining reservations now...and if free dining becomes available I can just pay the upgrade. When I priced on my own, we were only doing quick svc, standard room...but the price was a LOT cheaper...more than what the differences in the upgrades accounted for. I'm not as happy as I should be after booking because I'm afraid we will end up cancelling if I can't get our price down.:(

We will more than likely change resorts to save some $$.
 
On the one hand I find it hard to believe that a regular CM would know this super secret information. All these promotions, especially free dining, are closely held secrets. On the other hand, I was very surprised when they included ten days of June in the 2016 free dining bounce back offer. In fact, we have free dining for our June trip because of the free dining bounce back offer that was out last August.
 
Agreed...but he really seemed to know. And he kept referring to what reservations we were making and the fact that if/when we change to free dining what it would mean. At least I know I have guaranteed connecting rooms at the resort I would like to have...unfortunately it's not at the price point I wanted...
 

What is "Storybook UOC?" Sorry OP, I have zero clue as to whether or not you should believe the CM's insinuations so I can't help there :(
 
, plus did the DDP so that I can make dining reservations now.

This right here shows he didn't know what he was talking about. You could have been making your ADRs at 180 days whether you had the plan or not, whether you had even booked a vacation or not.
 
We've only ever had the Quick Svc, so I didn't realize about the ADR. Regardless, it's a bit much for us...since we are always a party of 6, the gratuity would be added and that's a bit more OOP expense when doing table service meals...it would easily add up. I have since called back and been able to tweak the reservation to make it more what I wanted anyway. I've never had an experience with a Disney rep where after the fact I felt like I got a bad deal on a used car from a sleazy salesman....until now.:sad2:
 
CM's tend to know less than you think.
i've been told a great number of things that were completely untrue.

honestly i highly doubt they will come out with free dining for those dates.
they have never had it for those dates in the past.
also they already have several discounts that include those dates.
they did have an offer for one QS meal per day for free but idk what the dates were and i think the booking window has expired anyways.

it may be a bit more difficult to get ADR's since you're less than 3 months out.

i'd probably see if you could get the room rate discount that is currently going on for those dates.
 
There's also no such thing as "guaranteed connecting."

Because of the age of my children, and only 2 adults, I have been told that connecting is guaranteed...we've done it before.

My UOC offers up a pretty good deal regardless. Once I switched back to quick service and standard room, I'm right where I want to be!
 
It really doesn't make sense for such a family friendly resort to not guarantee a large family with younger children to be connected. The last time we traveled our oldest was 13. If you are travelling as a family and the children are under 18, you ought to be able to be connected...period. They wouldn't let a 16 book their own room...now would they???
 
It really doesn't make sense for such a family friendly resort to not guarantee a large family with younger children to be connected. The last time we traveled our oldest was 13. If you are travelling as a family and the children are under 18, you ought to be able to be connected...period. They wouldn't let a 16 book their own room...now would they???

its impossible to guarantee that they will definitely have connecting rooms available depending on how many other guests have requested it and their dates of travel vs yours.
this is why they don't guarantee it.

no they would not allow a 16 year old to book their own room which is why an adult is put on each room reservation.
 
You can easily search the DIS and any number of other places to see that the written contract of lodging expressly says there is no guarantee. No verbal from a CM overrides.
 
It really doesn't make sense for such a family friendly resort to not guarantee a large family with younger children to be connected. The last time we traveled our oldest was 13. If you are travelling as a family and the children are under 18, you ought to be able to be connected...period. They wouldn't let a 16 book their own room...now would they???

They'll just tell you one adult can stay in each room, no matter where the rooms are. As long as there's two adults, no reason to guarantee connecting rooms.
 
Free dining in mid-June? Not gonna happen. Unless you're in the UK. The only time any dates in June were offered to the general public was in 2011 and the offer expiration date was June 3.

also no such thing as guaranteed connecting, especially with more than one adult.
 



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