DHS/Toy Story Land "Early Morning Magic" (EMM) FAQ & Discussion

[Liz Z]

Just called about switching to 7 vs. 7:30. Spoke with the nicest IT guy randomly bc the nice, but not knowledgeable CM thought there was a MDE issue. He gave me a lot of the menu. Forgive me I was dictating it into a text quickly so I omitted some things I'm sure and made some mistake as well. He just fired it off and I didn't want to ask him to repeat it!
Menu: fruit, yogurt, pastries, cereals, juices, coffee and teas
mexican street corn chilaquiles
fried chicken cronut bowl with sweet potato barrels something about cinnamon sugar and a maple glaze
avocado toast with greens topped with eggs

**They also told me-he transferred me to a special events/events only coordinator to look into the booking-they have added 7 am slots to 3 dates currently-one is mine 10/29. There are zero restrictions. If you have the 7 am slot you are simply allowed in 30 minutes earlier with access to rides. Mind is blown. seriously. I asked if there were any restrictions, catches, anything noted she said none. She even called the night supervisor for that particular dept and he concurred. Hopefully, I'm not being Disney'ed and it's all correct. We switched to 7. It was relayed to her this is to stagger guest experience and make it run smoothly. Take this as you will. also, apparently you should call the late night crew. This is more information than anyone at Disney has ever shared with me!

Ok so what number do we all call to switch PLZ

 

[jennab]

I think maybe they are doing staggered rules but will allow everyone in at 7am. I bet half the people wouldn’t even know and would just show up at 7:30. Maybe that is what Disney hopes? It’s going to be interesting. I’m really curious how it will all work.

 

[Liz Z]

Just called Dining events and was on hold for 13 minutes then the automated system said to press 1 if we'd like to do a survey of our conversation I never spoke to anyone UGH Disney you make things so difficult!!

So now im on hold for regular dining reservations. im just not happy about this. i booked this event as soon as it opened cuz i knew SDD would be difficult. Now theyre letting in people 1/2 earlier AFTER we booked. And for the same price they're getting a half hour more. This really needs to be addressed.

im really curious what they have to say.

Liz

 

[Liz Z]

The rep im talking with said they let in as many people they can hold for toy story land which is 30,000

OMG can Disney not train their reps with the correct info. i heard they let in between 200 and 400 people.

She has me on hold while she connects to guest services UGH!!! Its so frustrating!

Long story short~~ the rep was able to switch us to the 7am slot. apparently since we're checking out of our 1 night stay on that date 10/29(heading to our timeshare after) she had to cancel our original reservation in order to book the 7am. She couldnt just modify it. so i had her first book the 7am then once that was confirmed she went back in and canceled the 7:30 ressie.

Now to get up at 5:30am

Liz

 

[StacyStrong]

The rep im talking with said they let in as many people they can hold for toy story land which is 30,000

OMG can Disney not train their reps with the correct info. i heard they let in between 200 and 400 people.

She has me on hold while she connects to guest services UGH!!! Its so frustrating!

Loooool. Maybe she is thinking EMH not EMM. That's...just wrong.

 

[3Anderboys]

12/7 isn't a bookable date.

I'm going to be obsessively checking to see if 12/5 adds two times now. Ugh.

typo meant 11/7

 

[3Anderboys]

10/8 (the date I am going) is sold out and they have not opened 7:00 reservations. I am so confused!

agree. why?? it's a hot mess. 10/8 IMO is a busier time of the month than 10/29. who knows. so lost. they are a mess with this event.

 

[3Anderboys]

Just called Dining events and was on hold for 13 minutes then the automated system said to press 1 if we'd like to do a survey of our conversation I never spoke to anyone UGH Disney you make things so difficult!!

So now im on hold for regular dining reservations. im just not happy about this. i booked this event as soon as it opened cuz i knew SDD would be difficult. Now theyre letting in people 1/2 earlier AFTER we booked. And for the same price they're getting a half hour more. This really needs to be addressed.

im really curious what they have to say.

Liz

this is exactlly why I switched. I asked 3x, so you're telling me people get in 30 minutes earlier, no extra cost, no restrictions, no first seating for breakfast, nothing? I couldn't believe it. I'm shocked. I'm also now 7am.

 

[StacyStrong]

@Liz Z did they say anything to you about the time difference?

 

[Liz Z]

^^ Not really. I don't think she knew much of anything.

She thought 30,000 people would be at this eventI had to fill her about the 2 time slots

Liz

 

[KrazeeK120]

The rep im talking with said they let in as many people they can hold for toy story land which is 30,000

Holy cow, there better not be 30,000 people there!

(Although there’s no way I believe that one, given that a few dates have already sold out. I can’t imagine that 30,000 people have already bought tickets for any particular date.)

 

[JK World]

We're going 10/29 and like many here we booked 7:30am the first day it was available. Just called and switched to 7am, just to be safe. It's our first park day of the trip, so we'll deal with the earlier wake up (although time change is not in our favor, lol). Crazy what they are doing with this, how does a company this successful not think these things through better before launching them...

 

[aliceinvunderland]

Any idea why 10/29 is going to be so crowded? We will be there on 10/31 (already booked EMM at HS) and it’s predicted to be a crowd level 1. ‍

 

[GADisneyDad14]

FWIW....Just did a quick run through the available dates as I was curious about sell-out status since this has been available for around a week. May be interesting for those that follow such things...

Mon 10/8 - could only book for max 4 party size (note, this is Columbus Day)
Mon 10/29 - sold out
Wed 11/7 - sold out (note, Jersey Week)
Mon 11/26 - sold out (note, Monday after Thanksgiving week)

All other dates were available when searching for a party of 10.

ETA: Since people can cancel reservations with a refund up to a day before, the above data can change at any time...so just think of this as a snapshot at the moment.

Was curious to see what shows up online now vs the results from a few days ago (quoted above). At the time of that search, none of the new 7am time slots showed up. Here's the current status:

Mon 10/8 - No spots available (it only shows a 7:30am time slot this date)
Mon 10/29 - 7:00 am time available to book, 7:30 am is not
Wed 11/7 - 7:00 am time available to book, 7:30 am is not
Mon 11/26 - both 7:00 am and 7:30 am time slots available to book (7:30am only 6 spots available)

All other dates remain available with only the 7:30am time slot showing.

Just took a spin through dates... building on the data quoted from my two posts above earlier in the week. Obviously to be treated as a moment in time snapshot since this stuff can change quickly. 10/29, 11/7, and 11/26 still appear to be the only dates with two time slots. Several other dates are now sold out or close.

9/17 - No spots available; only 7:30am time showing
9/24 - No spots available; only 7:30am time showing
10/8 - No spots available; only 7:30am time showing
10/29 - 7:30 am (3 spots) and 7:00 am available
11/7 - 7:30am (11 spots) and 7:00 am available
11/12 - 1 spot available; only 7:30am time showing
11/26 - 7:30 am and 7:00 am available
11/28 - 5 spots available; only 7:30am time showing

All other dates have more than 5 party size availability and only the 7:30am time slot shows up.

FWIW!

 

[disneyworldsk]

and if i'm coming from coronado, how do i get there for a 7 a.m. time slot? and also they didn't give another confirmation email when i switched to the 7 a.m. so i have no idea what time to even show up earlier for it. does anyone know?

 

[KrazeeK120]

and if i'm coming from coronado, how do i get there for a 7 a.m. time slot? and also they didn't give another confirmation email when i switched to the 7 a.m. so i have no idea what time to even show up earlier for it. does anyone know?

You’ll need to either drive yourself or take a taxi/Uber.

Sorry, I don’t know the answer to the second part of your question.

 

[jennab]

and if i'm coming from coronado, how do i get there for a 7 a.m. time slot? and also they didn't give another confirmation email when i switched to the 7 a.m. so i have no idea what time to even show up earlier for it. does anyone know?

I didn’t get a confirmation email either (never do when booking on phone). I assume show up at 7am. That is what it shows on MDE anyway!

 

[NiceOneSimba]

Any idea if this is going to be offered in 2019 at all, and when your best guess is that those days might open up? Hoping to book for our February trip!

 

[TinkSassy]

I'm on 11/7 - debating on whether to move it to 7am or just cancel it. I was booking this for a low stress way to see the land SO if this is not going to eliminate lines like it does at MK or going to be stressful - I will choose to save the money and go on Thursday when I can RD for free.

Assuming the earlier time will require a Uber or Taxi expense as well.

 

[disneyworldsk]

TinkSassy, same here for 11/7 . waiting on reports and reviews before cancelling though.