DHS/Toy Story Land "Early Morning Magic" (EMM) FAQ & Discussion

Yes, I'm wondering if I should call or email to try and get mine switched to the 7am slot too, or if it won't matter? Who did you email?

I just went to the Disney website and clicked contact us then I could choose to email and select what it was about (I chose dining).

I would like to think it won’t be a problem anyway but I’d rather get in contact now than worry nearer the time!
 

So far there’s only one time slot for me, but I’ll rage hard if my date changes and Disney makes it so 7am gets more for the same price AFTER I already booked.
 
So I know phone CMs are notorious for bad information, but I just spent 15 minutes talking with one who said the two time slots were for the "management of the flow of people" into the land since 10/29 was expected to be busier than other dates. She even said that people with a 7 am reservation would be allowed in earlier than 7:30 am and that me, with my 7:30 am reservation, would have to wait to get in. I incredulously asked, "So they get 30 more minutes to ride rides at the same price point?" To which she replied yes! Hopefully she is just misinformed or this sounds like a cluster waiting to happen!

I certainly hope this is not correct, as it just doesn't make any sense! To have the people who book later, after it initially "sold out" get more time than those who booked early? I'm tempted to send an email now, but maybe I should wait until I see how this shakes out. I kind of figure that I wouldn't be able to trust the answer I got, anyway :worried:. I'm glad 10/29 is a long way off, so plenty of time to get it sorted out.
 
I thought this was worth it to have that very low crowd experience - to spend all the time we want with the characters without feeling rushed and let my kids ride SDD over and over. If it's going to be pretty crowded, I will probably cancel. I expected the crowd level of the MK EMM, not some glorified extra magic hours with a bunch of people (which I could get for free!).

I hope for some good reports from the mid-Sept folks to help us all make up our minds with our later dates!
 
I think this is just an IT workaround for the dates that were full to accommodate more reservations.
So worst case is that no one cancels, and that EMM day will be overcrowded as two sets of EMMs are being let in.

My guess is the web programmer didn't want to increase the capacity for all days (the 7:30 slot), so on the days that were full, they just added another slot (7AM) with the same capacity or maybe less as the 7:30 one. If you see 2 slots on your days, my guess is to expect heavier crowds. I don't think it has anything to do with who is coming in earlier or not. If that was the case, Disney would have to create a new EMM page for the description of the 7 AM slot.
 
I think this is just an IT workaround for the dates that were full to accommodate more reservations.
So worst case is that no one cancels, and that EMM day will be overcrowded as two sets of EMMs are being let in.

My guess is the web programmer didn't want to increase the capacity for all days (the 7:30 slot), so on the days that were full, they just added another slot (7AM) with the same capacity or maybe less as the 7:30 one. If you see 2 slots on your days, my guess is to expect heavier crowds. I don't think it has anything to do with who is coming in earlier or not. If that was the case, Disney would have to create a new EMM page for the description of the 7 AM slot.

This is what I don't want! I have never done the MK EMM but the best draw is being able to ride over and over. If this one is crowded that will suck and I will be mad!!! I did call and have my reservation modified to the 7am option just to be safe. Although it was also showing 7am and 7:30am available for 11/26 which was previously not showing anything?
 
Although it was also showing 7am and 7:30am available for 11/26 which was previously not showing anything?

yea so this confirms my thought. since you moved yours, and others probably did too, now 7:30 AM slots opened up in addition to the newly added 7AM.
hopefully the original number of reservation was not large so it won't be overcrowded for you, but please let us know your experience
 
yea so this confirms my thought. since you moved yours, and others probably did too, now 7:30 AM slots opened up in addition to the newly added 7AM.
hopefully the original number of reservation was not large so it won't be overcrowded for you, but please let us know your experience

Could be but I think all the previous "sold out" dates are showing both times. I doubt that many people called to change their time from 7:30 to 7
 
Could be but I think all the previous "sold out" dates are showing both times. I doubt that many people called to change their time from 7:30 to 7

It only takes one person per date to change to show that, so totally possible. Or even the original capacity was also increased.
Either way it’s all about increasing capacity.
 
It only takes one person per date to change to show that, so totally possible. Or even the original capacity was also increased.
Either way it’s all about increasing capacity.

BOOO!!! Guess we will have to wait and see how the reports are once it starts!
 
I suspect it all does stem from an alternative method to allow booking for increased capacity, but it does seem odd to me that 10/29 went from sold out to showing availability for 4 at both 7:00 and 7:30 this am. I would have expected only 7:00, particularly immediately after they added/changed it. I can’t see any way this is GOOD for those of use booked on these days, but I’m hoping it doesn’t turn out to be bad/negative.
 
The 10/8 day appears to be sold out but there is no 7am option showing, just fyi
 
Ah. Is this why TP is showing HS as 10/10 crowds on Monday Feb 25th?? I couldn't figure out HS would be this busy... when the other crowd calendars have it as much much less crowded. We don't plan to attend this event, assuming it's extended into February of 2019.... Should I choose another park for this day, or do you think HS won't be as bad as TP is making it out to be? :scratchin I've never been to HS before (well, not since it was MGM!) and not sure what to do.
 
Ah. Is this why TP is showing HS as 10/10 crowds on Monday Feb 25th?? I couldn't figure out HS would be this busy... when the other crowd calendars have it as much much less crowded. We don't plan to attend this event, assuming it's extended into February of 2019.... Should I choose another park for this day, or do you think HS won't be as bad as TP is making it out to be? :scratchin I've never been to HS before (well, not since it was MGM!) and not sure what to do.
No. This is not the reason. EMM should not impact crowd levels at all. At MK it has only been 200 people. We are not sure how many this one will be, but it won't be enough to make a difference. Hoping it is similar to the MK one...time will tell.
 
I just booked 7:30 for December 3 for 5 ppl. I’m a little apprehensive now, with the price tag, but I’m hoping it all turns out beautifully!
 
FWIW....Just did a quick run through the available dates as I was curious about sell-out status since this has been available for around a week. May be interesting for those that follow such things...

Mon 10/8 - could only book for max 4 party size (note, this is Columbus Day)
Mon 10/29 - sold out
Wed 11/7 - sold out (note, Jersey Week)
Mon 11/26 - sold out (note, Monday after Thanksgiving week)

All other dates were available when searching for a party of 10.

ETA: Since people can cancel reservations with a refund up to a day before, the above data can change at any time...so just think of this as a snapshot at the moment.

Was curious to see what shows up online now vs the results from a few days ago (quoted above). At the time of that search, none of the new 7am time slots showed up. Here's the current status:

Mon 10/8 - No spots available (it only shows a 7:30am time slot this date)
Mon 10/29 - 7:00 am time available to book, 7:30 am is not
Wed 11/7 - 7:00 am time available to book, 7:30 am is not
Mon 11/26 - both 7:00 am and 7:30 am time slots available to book (7:30am only 6 spots available)

All other dates remain available with only the 7:30am time slot showing.

I guess Disney was serious in their "Know Before You Go" text where it says "Guests with a 7:30 AM reservation will begin in Toy Story Land and breakfast will be available from 8:30 AM to 10:00 AM. Other reservation times may be available based on capacity."

Maybe this is some kind of slow loading/spread the crowd technique? Curious to see what they have in mind.
 














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