Device Sign in Issues

[Sammie]

Has anyone recently, within the last couple of days, had issues with the DVC website when signing in with a certain device. As of yesterday I can't sign in with my Windows 10 Lenovo laptop. I can sign in with my phone using google and my desktop. I have tried all 3 browsers, Edge, Chrome and FireFox and nothing helps.
The sign in window opens, I put in my email and password and the spinning circle shows up, then the main page but I am not signed in.
If I try to go to my dashboard it opens the sign in window and the same thing happens.

I called MS support and of course was told it was my device, duh I know that, but what happened and how do I fix it. I use Avast anti-virus on both my laptop and desktop. Any suggestions. Thanks

 

[KAT4DISNEY]

Have you tried an incognito session? I find that almost always works when I run into the sign on issue.

 

[Sammie]

Have you tried an incognito session? I find that almost always works when I run into the sign on issue.

Yes, I have done everything I can think of, all the obvious ones, like dumping files, restarting. Nothing works. MS said they don't know why it is happening but others have had the same issue.

 

[KAT4DISNEY]

Yes, I have done everything I can think of, all the obvious ones, like dumping files, restarting. Nothing works. MS said they don't know why it is happening but others have had the same issue.

I was wondering if something had happened with compatibility with Windows 10. I have Windows 11 on my surface but happened to have my old laptop fired up to get something off of which is running Windows 7 and I was able to log in with Chrome. Firefox wouldn't work though. Not an exact check and likely means nothing.

 

[Sammie]

I was wondering if something had happened with compatibility with Windows 10. I have Windows 11 on my surface but happened to have my old laptop fired up to get something off of which is running Windows 7 and I was able to log in with Chrome. Firefox wouldn't work though. Not an exact check and likely means nothing.

Maybe, I have 7 on my old desktop and it works. My phone is android and it works. My Windows 10 is not working with any browser, I even did a complete restore of Win 10. Probably some stupid upgrade that knocked it out. I tried reset to a previous date and the reset failed. I am going to try that again.