The first time we went it was March 2012 - it was awesome! Tons of desserts to choose from, very relaxed and a wonderful view!
Then we went in November 2012 - they had added probably 20-30 tables and it was insane - people grabbing and running around like crazy. I had things spilled on me twice (a hot chocolate and a fruit tart thing). We were so disappointed. I am hoping they only did that because of it being around the holidays.
They will make you leave your stroller and there are not really "Servers" or anything to sing happy birthday- I know at Garden Grill and Liberty Tree we ordered a cake and they sang happy birthday then. But I have never had it happen other than when we ordered cakes!