Do you mean Global Entry? If yes, that's currently only available at the Port Everglades cruise terminal. At Port Canaveral, you have to wait in the regular customs line with everyone else.
We also have GE and I was wondering this also. So for now only Ft. Lauderdale uses GE. We used it twice last summer at JFK when we came back from Germany and then from Spain. There was literally about 15 kiosks and only us and one other person using them. The agent there to help would come over to you and ask if you needed help with the kiosks...it was a very easy process. Hoping more cruise terminals put this in place.
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