This whole thing has just put a bad taste in my mouth. I am no longer excited about my upcoming trip, not because I can't drink (I still can, obviously) and not because this policy even affects me (it doesn't, really), but because this is just another example of how the brand I know and love is not what it used to be. I had heard that while things might be going wrong at the parks and elsewhere,
DCL was a last remaining bastion of excellent Disney service. That's clearly not the case. These recent DCL changes, combined with a number of recent WDW changes I'm not too fond of either, make me think that perhaps the magic really is dimming. It makes me worry that the investment I made when I bought into DVC last year was a poor choice. I have been so excited about everything coming up...this trip I have planned...Star Wars...Toy Story expansion...changes to AK...and now....I don't know. These past few days I just haven't been able to raise the excitement anymore. What's the point of all the park expansions and the like if Disney customer service is gone?