Davids DVC: Rental reimbursement or rescheduling?

[pincushions]

DVC can only do so much legally and to be honest, the extension of the 2018 points is a surprise as it could add a lot of extra points,

So, to offer owners extensions when resorts are open...we aren’t guaranteed parks as part of ownership...would create even more of an issue of excess points.

Disney the company, isn’t involved in DVC and has no obligation to owners to use their inventory to help either,

So, for renters who are stuck with reservations during park closure but resorts open, especially if it’s through a broker could end up pretty stuck,

Yeah i get the legal issues with the points but you would think they would do something other than burning people like that. Also to say Disney isn't involved in DVC at all is a little unfair its a tiered subsidiary WDC "controls"... that's a bit like saying PepsiCo has nothing to do with Gatorade or Pepsi.

 

[Sandisw]

Yeah i get the legal issues with the points but you would think they would do something other than burning people like that. Also to say Disney isn't involved in DVC at all is a little unfair its a tiered subsidiary WDC "controls"... that's a bit like saying PepsiCo has nothing to do with Gatorade or Pepsi.

Actually, based on the contract it is fair to say that, What we sign as owners is clear.....TWDC is not liable for the program or its operation, including losses,

If one is not an owner, it may be hard to understand, but we sign up for it when we buy. Don’t want to derail this thread, but it is the way it is,

Right now, unless a reservation is during an actual closure, an owner will not receive an extension of banked 2018 points or 2019 points beyond banking window.

 

[Grumpy by Birth]

I think Davids burned that bridge to the ground then pissed on the ashes when he came up with that new owners contract .

 

[Marionnette]

Well, I’ll give David’s some props. Someone on Facebook, from outside of the US, asked what would happen if the resorts are open but they cannot travel because their country is not allowing leisure travel to the US. David’s response was that they would receive a voucher. I half expected a too bad, so sad attitude and was mildly surprised that the renter was promised a voucher to cover the cost of their rental.

 

[Sandisw]

Well, I’ll give David’s some props. Someone on Facebook, from outside of the US, asked what would happen if the resorts are open but they cannot travel because their country is not allowing leisure travel to the US. David’s response was that they would receive a voucher. I half expected a too bad, so sad attitude and was mildly surprised that the renter was promised a voucher to cover the cost of their rental.

That is awesome for the renter! I’d love to find out if he is going to pay the owner the remaining 30% or just let the owner out of the contract and keep points.

He is moving in the right direction!

 

[starry_solo]

I am in this group, checking into BWV on July 5th and leaving the 12th. I have gotten nothing but a canned response from David's all day today. I am hoping they can work with me and owner to move the stay back. Even moving back one week would theoretically allow my wife and I to go to a park every day. I hope some kind of solution is worked out so I don't have to sit at the Boardwalk for 5 days with no Disney parks to go to. I am not very hopeful of this as of today though...

Lack of availability will be the issue.

 

[hazekids246]

I'm sooo sad about our trip! June 26-July 3 BWV. No parks open, no chance of a voucher. We planned for this trip since Aug of last year as a celebration for my 2020 senior. With covid, not getting to see my grad walk across the stage and get a diploma to now not being able to access a Disney park while staying on Disney property. We've collected $1300 in Disney gift cards to spend AT DISNEY PARKS. Now all we will have access to is Disney Springs and possibly Boardwalk pool? It's definately not the trip we planned for But hubby and I will have to make the best of it for our kids. Maybe Universal or Seaworld, but its not Disney! Anyone else in our position or anyone with some advice for us.

 

[WDWEPCOT]

Yes I have the standard advice - thank God you are healthy
Thank God you are not losing your money on your vacation
Thank God you can take a vacation
I am sorry it is not what you wished and dreamed about but in the end it is more than what a lot of others may ever have
The glass is half full not half empty
So let’s start making lemonade out of these pesky lemons that have been thrust upon us!
congrats on the graduation!!! It does suck it is not how you pictured it but it does not diminish the accomplishment !!
a lot of us missed our vacation and are fighting for funds and even more lost jobs and lives this whole thing just sucks!!
I hope you can salvage some fun - do try Universal yup it’s not Disney but it is not a hotel room either !!

 

[Sandisw]

I'm sooo sad about our trip! June 26-July 3 BWV. No parks open, no chance of a voucher. We planned for this trip since Aug of last year as a celebration for my 2020 senior. With covid, not getting to see my grad walk across the stage and get a diploma to now not being able to access a Disney park while staying on Disney property. We've collected $1300 in Disney gift cards to spend AT DISNEY PARKS. Now all we will have access to is Disney Springs and possibly Boardwalk pool? It's definately not the trip we planned for But hubby and I will have to make the best of it for our kids. Maybe Universal or Seaworld, but its not Disney! Anyone else in our position or anyone with some advice for us.

Contact the broker and see if for sure you are not eligible for the voucher. Doesn’t hurt to ask!

Then, as you said, you’ll make the best of it! Maybe they will be test running the Skyliner and that will be an option for fun!

 

[Marionnette]

I'm sooo sad about our trip! June 26-July 3 BWV. No parks open, no chance of a voucher. We planned for this trip since Aug of last year as a celebration for my 2020 senior. With covid, not getting to see my grad walk across the stage and get a diploma to now not being able to access a Disney park while staying on Disney property. We've collected $1300 in Disney gift cards to spend AT DISNEY PARKS. Now all we will have access to is Disney Springs and possibly Boardwalk pool? It's definately not the trip we planned for But hubby and I will have to make the best of it for our kids. Maybe Universal or Seaworld, but its not Disney! Anyone else in our position or anyone with some advice for us.

Okay. This sucks. No two ways about it and I’m not going to tell you to count your blessings. I’ve never found that kind of advice to be soothing when what I really want is a hug and someone to say that it’s alright to be mad, sad, angry, hurt and disappointed all at the same time. So, here’s a virtual hug. Go ahead and feel bad about this whole messed up world. I do too, even though I have a lot of blessings in my life.

• Universal will be open. Take 2 or 3 days to really see everything.
• Go to Volcano Bay (their water park).
• Visit their City Walk for a change from Disney Springs.
• Take in some of the kitschy attractions on International Drive (Fun Spot America will be open).
• Do an escape room, again if they are open.
• Visit Gatorland.
• Rent a car and drive to the space coast. Hang out on Cocoa Beach.
• Check to see if Splitsville in Disney Springs will be open by the time you visit and go bowling.
• Visit Legoland
• Try Busch Gardens
• Resort hop to the various DVC resorts. Do a hidden Mickey challenge at each one. Offer a prize for the ultimate winner.

 

[dnbdisney]

Just received my email from David's that our June 13th-20th reservation has been cancelled and was offered the voucher.
My question is if we try for a charge back with our credit card company will David's not give us the voucher? I know the voucher may not have any value if he goes under and who knows what availability will be going forward. We are just trying to figure out our best option.

 

[starry_solo]

Just received my email from David's that our June 13th-20th reservation has been cancelled and was offered the voucher.
My question is if we try for a charge back with our credit card company will David's not give us the voucher? I know the voucher may not have any value if he goes under and who knows what availability will be going forward. We are just trying to figure out our best option.

There was a report somewhere in the preceding 179 pages that someone did a chargeback and the voucher was taken away, with the mention that if the chargeback was not successful, it (the voucher) would be valid again.

 

[Grnl706]

Just received my voucher email as well for June 14th to June 20th. I plan on ignoring it and letting it sit. If the travel insurance doesn't work, I'm going to do a charge back. I read the terms again and it is just ridiculous. The best part is his two options at the end! Accept ALL of the above or keep your non-existent reservation? SMH.

 

[DVC Doctor]

David's "voucher" is worth less than the paper it is printed on.....oops, he probably is giving digital vouchers...my bad, perhaps that digital voucher can be resold on Minecraft of something like that.

 

[dnbdisney]

Just received my voucher email as well for June 14th to June 20th. I plan on ignoring it and letting it sit. If the travel insurance doesn't work, I'm going to do a charge back. I read the terms again and it is just ridiculous. The best part is his two options at the end! Accept ALL of the above or keep your non-existent reservation? SMH.

Thanks for the input, we think we will go for a charge back and see what happens.

 

[jb405]

I'm sooo sad about our trip! June 26-July 3 BWV. No parks open, no chance of a voucher. We planned for this trip since Aug of last year as a celebration for my 2020 senior. With covid, not getting to see my grad walk across the stage and get a diploma to now not being able to access a Disney park while staying on Disney property. We've collected $1300 in Disney gift cards to spend AT DISNEY PARKS. Now all we will have access to is Disney Springs and possibly Boardwalk pool? It's definately not the trip we planned for But hubby and I will have to make the best of it for our kids. Maybe Universal or Seaworld, but its not Disney! Anyone else in our position or anyone with some advice for us.

we are in a similar situation and yep, it sucks. We aren’t with David’s but another agency and we’re told the same thing, since the resort is open we are not eligible for credit. We are going to have a convo with management but don’t have much hope. If they still say no we will likely hit universal and the resort pool and make the best of it. It all around sucks. I knew it was a risk going in but the bad stuff only happens to other people right??

 

[Grumpy by Birth]

The best part is his two options at the end! Accept ALL of the above or keep your non-existent reservation? SMH.

 

[yankeesfan123]

So my family and I decided not to go on our 8/10-8/14 trip. 2 bedroom standard at BLT. Rented through David’s obviously.

At this point I don’t really care about a voucher or trying to see if David’s can help move us out of the kindness of our hearts.

Is there any official way (that isn’t against the rules) to transfer this to a friend, family member, or a stranger on the internet? I assume no. But I’d just hate to see this wasted.

 

[Sandisw]

So my family and I decided not to go on our 8/10-8/14 trip. 2 bedroom standard at BLT. Rented through David’s obviously.

At this point I don’t really care about a voucher or trying to see if David’s can help move us out of the kindness of our hearts.

Is there any official way (that isn’t against the rules) to transfer this to a friend, family member, or a stranger on the internet? I assume no. But I’d just hate to see this wasted.

No, you can’t change the names and if guest shows up not on reservation they would t be allowed to check in and you’d be in violation anyway.

The only thing you can do is confirm you won’t use it so the owner could salvage points but it won’t help you at all.

I would say if this was my renter and I knew ahead of time, I’d be willing to keep points and tell David’s to refund the renter the 30% of my fee that I was owed.

But I don’t think David’s is willing to do that. You could ask.

 

[Krandor]

No, you can’t change the names and if guest shows up not on reservation they would t be allowed to check in and you’d be in violation anyway.

The only thing you can do is confirm you won’t use it so the owner could salvage points but it won’t help you at all.

I would say if this was my renter and I knew ahead of time, I’d be willing to keep points and tell David’s to refund the renter the 30% of my fee that I was owed.

But I don’t think David’s is willing to do that. You could ask.

But if the owner cancels and salvags the points arn't they in violation of their contract?