Davids DVC: Rental reimbursement or rescheduling?

[cmrdgrs]

I've never used David's service as either an owner or a renter...but...hypotehtical...Let's say that i'm an owner, and I rented points through David's on a reservation that was impacted by COVID...Both David's and I had a COMPLETELY unprecedented life line thrown by DVC by extending points expiration by at least 6 months. He's got a massive pool of renters who now have vouchers...and an equally massive pool of owners who have points that are potentially in Peril...he could be matching up those renters with those owners RIGHT NOW. Points that are in peril and expire in less than 1 year...less than 6 months in a lot of cases...and he's simply sitting on his butt?!

So let's see...maybe I booked this rental with points that were banked...and would've expired March 31 with no hope of banking...DVC came to the rescue...extended my points expiration 6-months to September 31...David's could be matching up renters with owners who have points in peril. David's would make renters who have vouchers happy, and owners who have points expiring with nothing to use them on happy by getting their remaining 30%. David's could come through this and minimize points being lost, get owners paid in full...albeit a few months late, get renters who are unhappy something new to look forward to, hopefully avoid chargebacks, and (ideally for David's) KEEP his commission.

As an owner, I would be happy to help David's make use of those points if he could find a renter. I would be willing to work with him to find a new renter, work with my old renter, etc. to use those points...David's removes a potential chargeback liability, I get paid, and a renter gets what they paid for. I get that a lot of people don't want to travel in the next 4-6 months, but there are people who are itching to get out and do something. David's COULD be working with EVERYONE to make them happy.

Availability is very scarce right now for studios. JMHO, but for whatever availability there is I'm David would much rather fill the order of a paid renter than that of a voucher re-renter. IMO, new paying customers are getting priority over vouchers. Studios are by far the most popular rental and those are scarce. The longer he waits to book the more scarce they get.

 

[McCrae]

He extended the expiration because he is refusing to book any vouchers. He is only interested in taking care of any new business coming to him and those with vouchers are not a priority.

Do you have any evidence of this?

 

[cmrdgrs]

Do you have any evidence of this?

It's been reported that some people have tried to book and are unable to book any earlier than when David will let them. David is saying August or September. Others on this thread have said the same.

 

[McCrae]

It's been reported that some people have tried to book and are unable to book any earlier than when David will let them. David is saying August or September. Others on this thread have said the same.

I have read that as well, but is he doing anything different with new renters? I wouldn’t be surprised if he is holding off earlier bookings for everyone.

 

[spinchy]

I'm as frustrated as the rest of you with this, but I can't fault Davids for not wanting to book new reservations right away. We're all hopeful that the parks and resorts will be open in a month or two, but why would he want to book these vouchers for June 1, just to find everything still closed? Despite the new terms in the contract, he'd be dealing with a whole new pile of angry customers. Just counting down the days until my trip is officially cancelled so I can start the charge back process too now. With the restrictions and his price increases, the "full value" voucher sure isn't full value anymore.

 

[Cyberc1978]

I'm as frustrated as the rest of you with this, but I can't fault Davids for not wanting to book new reservations right away. We're all hopeful that the parks and resorts will be open in a month or two, but why would he want to book these vouchers for June 1, just to find everything still closed? Despite the new terms in the contract, he'd be dealing with a whole new pile of angry customers. Just counting down the days until my trip is officially cancelled so I can start the charge back process too now. With the restrictions and his price increases, the "full value" voucher sure isn't full value anymore.

On top any bookings for 2021 could be more points/money as Disney have shuffled the points around for 2021. Potentially it could also be less but it all depends on the time of year the booking is for.

 

[Grumpy by Birth]

... why would he want to book these vouchers for June 1, just to find everything still closed? Despite the new terms in the contract, he'd be dealing with a whole new pile of angry customers.

Precisely because of the new terms in the contract (despite the whole new pile of angry customers)?

 

[Amymouse13]

I'm actually surprised he cares to wait to book til September, if the voucher terms are no refunds even if closed why not book a slew of reservations that might not be fulfilled... Renter agreed, owner got paid, whatever right? (This is very snarky sarcastic if you can't tell...)

 

[Sandisw]

I'm actually surprised he cares to wait to book til September, if the voucher terms are no refunds even if closed why not book a slew of reservations that might not be fulfilled... Renter agreed, owner got paid, whatever right? (This is very snarky sarcastic if you can't tell...)

Actually, I think he can’t book yet because if renters choose Disney, he would have no reason not to book and he’d have to have the money to do it.

 

[New Mouse]

He obviously doesnt have the money to book the vouchers. If he were in a sound financial state right now, getting those vouchers immediately off his books would be a priority....its also quite obvious stretching them to 2 years softens his outlay of cash.

 

[cmrdgrs]

He obviously doesnt have the money to book the vouchers. If he were in a sound financial state right now, getting those vouchers immediately off his books would be a priority....its also quite obvious stretching them to 2 years softens his outlay of cash.

But, he doesn't need money, he [supposedly] has points from owners. Why would he need money?

 

[Grumpy by Birth]

I'm actually surprised he cares to wait to book til September, if the voucher terms are no refunds even if closed why not book a slew of reservations that might not be fulfilled... Renter agreed, owner got paid, whatever right? (This is very snarky sarcastic if you can't tell...)

Sarcasm in this thread? Say it ain't so!

 

[Sandisw]

But, he doesn't need money, he [supposedly] has points from owners. Why would he need money?

He needs money if someone chooses an option that is not a points rental. If they decide to use their voucher at a Disney hotel, cruise, etc, he has to pay cash for that.

 

[Grumpy by Birth]

He needs money if someone chooses an option that is not a points rental. If they decide to use their voucher at a Disney hotel, cruise, etc, he has to pay cash for that.

Although, in at least some of those instances, he only needs to front the 1-night deposit.

 

[DisneyBB]

But, he doesn't need money, he [supposedly] has points from owners. Why would he need money?

It could also be where he has to issue a voucher and the points have expired or expiring. So he has no points and no refund to fall back on.

 

[Cyberc1978]

It could also be where he has to issue a voucher and the points have expired or expiring. So he has no points and no refund to fall back on.

Only reason he is doing the voucher thing is to avoid chargebacks from renters. I think he hopes that some or most will be declined as the renters are being returned something they can still use with David’s.

I know this is a different matter but I tried to file a claim with my travelers insurance but they declined due to me getting the voucher. If I hadn’t got that it was another matter.

 

[Maddiesmum03]

I can confirm that David’s is letting customers with credit notes to re book now ( others have said he will not rebook til August, but I think that just means for stays before August) as I have just re rented my points for a family for 11 months time. From the contract sent I know they only had to make up the deficit of a few $ and the rest was their credit. I have also been paid the remaining 30% for those points. The extra $1 per point will be paid to me at check in. At least one family with a credit note has a successful outcome and one owner (me!) who is happy with David’s response to getting final payment.

 

[Cyberc1978]

I can confirm that David’s is letting customers with credit notes to re book now ( others have said he will not rebook til August, but I think that just means for stays before August) as I have just re rented my points for a family for 11 months time. From the contract sent I know they only had to make up the deficit of a few $ and the rest was their credit. I have also been paid the remaining 30% for those points. The extra $1 per point will be paid to me at check in. At least one family with a credit note has a successful outcome and one owner (me!) who is happy with David’s response to getting final payment.

That’s great to hear for both you and the family. I just hope that everyone is just as lucky.

 

[Maddiesmum03]

That’s great to hear for both you and the family. I just hope that everyone is just as lucky.

Me too.

 

[McCrae]

Only reason he is doing the voucher thing is to avoid chargebacks from renters. I think he hopes that some or most will be declined as the renters are being returned something they can still use with David’s.

I know this is a different matter but I tried to file a claim with my travelers insurance but they declined due to me getting the voucher. If I hadn’t got that it was another matter.

From David’s point of view offering the Voucher may turn out to be a bad decision. The voucher prevents successful insurance claims and is more likely to create more Charge back claims. If they didn’t offer the voucher and the insurance paid out, charge backs would not be successful.