DAS changes coming WDW May 20/ DL June 18, 2024

Personal. But for a Keyholder, not single or multiday.

Use the app chat. They can answer a question pretty easily.
Thanks. I did.

Was transferred to DAS after asking that Q

Was definitively told NO.

Would need to reapply @ WDW for now expired DAS as they are two separate parks with different systems

further, neither DL or WDW APH are 'grandfathered' into the other park.

no matter if one holds passes in both parks or would be using a combination of single day & PH

YMMV
 
Funny how those complaining that former DAS users who now have to wait outside/be separated from their family never acknowledge that they also have the option to start in the SB lane and then exit if necessary, which would keep them together with their family (as desired).
This is true for some cases. Some are able to attempt every line. Some people are not able to use standby under any circumstances, not even attempting, and have been denied. Others have certain queues they cannot attempt to wait in. I don’t mean prefer not to- I mean can’t, whether because of anxiety, PTSD, sun/heat, or other things that make it impossible or medically unsafe to wait in the queue.
 
This is true for some cases. Some are able to attempt every line. Some people are not able to use standby under any circumstances, not even attempting, and have been denied. Others have certain queues they cannot attempt to wait in. I don’t mean prefer not to- I mean can’t, whether because of anxiety, PTSD, sun/heat, or other things that make it impossible or medically unsafe to wait in the queue.
It’s very difficult to argue that one cannot even ENTER a standby line. I’m not saying wait 2 hours. But those arguing for DAS still had to wait 20ish minutes in that line. So it’s hard to think of examples of lines where anxiety/PTSD would be a barrier for one but not the other for an equivalent amount of time.

As far as sun/heat goes, you are talking about Florida, and it is currently summer. It’s not like people have their own personal Olaf cloud over them to protect them from the parking lot to the main gate, or navigating around the parks, or just about anywhere else they go. UV clothing, sun umbrellas, cooling vests/fans, etc all work in line just like they do everywhere else.
 

So they should get instant access to the ride?
No one is getting instant access to the ride (outside of make a wish, at least).

Those who absolutely can’t safely wait in a queue should be provided with the option to avoid the queue environment by waiting the wait time outside of the queue. And those who might have an issue arise in a queue are being provided with a way to exit the queue and return when it’s safe for them to do so.

The difference now is that depending on the type of needs the individual has, Disney is providing different ways for the individual with a disability to avoid waiting in the physical queue and those can be: via a DAS return time (limited number of people being offered this), requesting a return time from the ride cm’s, or requesting the ability to wait elsewhere and join the rest of their party who are able to wait in the queue once they reach the front.

None of the available accommodations Disney offers will provide instant access to the ride and I hardly ever see anyone demanding that type of accommodation from Disney. People just want to be able to wait their turn safely and for some that means waiting outside of the queue environment.
 
It’s very difficult to argue that one cannot even ENTER a standby line. I’m not saying wait 2 hours. But those arguing for DAS still had to wait 20ish minutes in that line. So it’s hard to think of examples of lines where anxiety/PTSD would be a barrier for one but not the other for an equivalent amount of time.

As far as sun/heat goes, you are talking about Florida, and it is currently summer. It’s not like people have their own personal Olaf cloud over them to protect them from the parking lot to the main gate, or navigating around the parks, or just about anywhere else they go. UV clothing, sun umbrellas, cooling vests/fans, etc all work in line just like they do everywhere else.
I would agree that it is difficult in most cases to make that argument, but there are some of us that literally aren’t able to use a return time if the lightning lane is a 20 minute wait when we arrive because we can’t manage that either. We already waited our turn but we’re still unable to enter the lightning lane to access the ride because even that is too long. This is the category of people that DAS pre-changes was failing. Some rides were no longer accessible to them due to the length of the lightning lanes.

An additional point to take into consideration: Lightning lanes don’t typically have zigzagging queues (at least at DLR) which can be a major issue for some people. They also (unless there’s a delay) keep steadily moving.

In total agreement over the sun/heat topic, however. If someone’s issue with a queue is something that is unavoidable in the park as a whole then I struggle to understand the argument that they can’t wait in a queue because of that.
 
No one is getting instant access to the ride (outside of make a wish, at least).

Those who absolutely can’t safely wait in a queue should be provided with the option to avoid the queue environment by waiting the wait time outside of the queue. And those who might have an issue arise in a queue are being provided with a way to exit the queue and return when it’s safe for them to do so.

The difference now is that depending on the type of needs the individual has, Disney is providing different ways for the individual with a disability to avoid waiting in the physical queue and those can be: via a DAS return time (limited number of people being offered this), requesting a return time from the ride cm’s, or requesting the ability to wait elsewhere and join the rest of their party who are able to wait in the queue once they reach the front.

None of the available accommodations Disney offers will provide instant access to the ride and I hardly ever see anyone demanding that type of accommodation from Disney. People just want to be able to wait their turn safely and for some that means waiting outside of the queue environment.
Everyone has the option to enter the queue and exit if necessary (AQR). If you are a party of more than 1, everyone has the ability to wait elsewhere and join at the merge (AQR). You just need to talk to CMs in advance. And for parties of 1, CMs have the ability to decide how best to meet needs based on current conditions.

The issue is that many people (on this thread and elsewhere) are complaining that it isn’t enough, that they shouldn’t have to split up from their party, that not offering DAS/RTQ is an unfair burden, etc.

It’s very easy to say that one “absolutely cannot safely wait in a queue.” We see that all the time on the other website that shall remain nameless. Whether it is actually true is a different matter.
 
I would agree that it is difficult in most cases to make that argument, but there are some of us that literally aren’t able to use a return time if the lightning lane is a 20 minute wait when we arrive because we can’t manage that either. We already waited our turn but we’re still unable to enter the lightning lane to access the ride because even that is too long. This is the category of people that DAS pre-changes was failing. Some rides were no longer accessible to them due to the length of the lightning lanes.

An additional point to take into consideration: Lightning lanes don’t typically have zigzagging queues (at least at DLR) which can be a major issue for some people. They also (unless there’s a delay) keep steadily moving.

In total agreement over the sun/heat topic, however. If someone’s issue with a queue is something that is unavoidable in the park as a whole then I struggle to understand the argument that they can’t wait in a queue because of that.
The 20 minute LL waits is what the DAS revamp is meant to fix. And so far, evidence suggests that it is working. SB lines should also be able to move more freely now that most of the capacity isn’t being taken up by LLs (DAS or the old Genie+).

I don’t know if there is any getting around zig zagging queues, unfortunately.
 
This is true for some cases. Some are able to attempt every line. Some people are not able to use standby under any circumstances, not even attempting, and have been denied. Others have certain queues they cannot attempt to wait in. I don’t mean prefer not to- I mean can’t, whether because of anxiety, PTSD, sun/heat, or other things that make it impossible or medically unsafe to wait in the queue.
I’m wondering how they could even do LL then since it’s also a queue…. Or any like at a store, airport, hotel, get into park, bus, etc. Personally I’m not sure how someone could even go to a place like Disney world if they can’t wait in line AT ALL.
 
The 20 minute LL waits is what the DAS revamp is meant to fix. And so far, evidence suggests that it is working. SB lines should also be able to move more freely now that most of the capacity isn’t being taken up by LLs (DAS or the old Genie+).

I don’t know if there is any getting around zig zagging queues, unfortunately.
And there are several issues there and it was possible to get around zig zagging queues or at least minimize them with a DAS, which means it is ONLY a policy change that prevents that and as such that is what makes it potentially an ADA violation to take that accommodation away.
 
And there are several issues there and it was possible to get around zig zagging queues or at least minimize them with a DAS, which means it is ONLY a policy change that prevents that and as such that is what makes it potentially an ADA violation to take that accommodation away.
I’m genuinely curious, what is the issue with zig zagging queues? Is it mobility devices? I was under the impression that WDW had queues wide enough to navigate with mobility devices.
 
And there are several issues there and it was possible to get around zig zagging queues or at least minimize them with a DAS, which means it is ONLY a policy change that prevents that and as such that is what makes it potentially an ADA violation to take that accommodation away.
Right, just a policy change.

Handing the DAS to just about anyone who asked for it, which is what so many seem to want Disney to go back to, is what led to this problem in the first place.
 
This is true for some cases. Some are able to attempt every line. Some people are not able to use standby under any circumstances, not even attempting, and have been denied. Others have certain queues they cannot attempt to wait in. I don’t mean prefer not to- I mean can’t, whether because of anxiety, PTSD, sun/heat, or other things that make it impossible or medically unsafe to wait in the queue.
See, this is the sort of absolute that makes this conversation go in circles. How is it possible that a person could NEVER even try a standby line, but could manage LL lines? You aren't specifying long lines, you are saying this person can't get in a 10 person line if it's labeled standby, but could get in a 100 person line as long as it says LL on the entrance?

A person who can't use a line because they believe they should get a special line is not a fair thing to ask anyone to accommodate.
 
I think the ones that say at all are going over the top, but there certainly is a difference between waiting 5 to 10 minutes when returning to an attraction vs waiting 30+ minutes in a queue.
Agreed. And in those cases the person could enter the standby line, wait 10-20min and exit if needed right? The LL before were a lot of the times 20min so I can’t imagine someone could have done those but cannot wait in a standby line at all now.
 
And there are several issues there and it was possible to get around zig zagging queues or at least minimize them with a DAS, which means it is ONLY a policy change that prevents that and as such that is what makes it potentially an ADA violation to take that accommodation away.
I imagine that it wouldn’t be difficult for Disney to argue that physically revamping the queues to remove zig zags would require unreasonable modifications of existing structures.

And before someone brings up the idea of turning all queues to virtual queues, we have already discussed how that is impossible because there simply isn’t enough space to “put” everyone who would otherwise be waiting in line.
 
Everyone has the option to enter the queue and exit if necessary (AQR). If you are a party of more than 1, everyone has the ability to wait elsewhere and join at the merge (AQR). You just need to talk to CMs in advance. And for parties of 1, CMs have the ability to decide how best to meet needs based on current conditions.

The issue is that many people (on this thread and elsewhere) are complaining that it isn’t enough, that they shouldn’t have to split up from their party, that not offering DAS/RTQ is an unfair burden, etc.

It’s very easy to say that one “absolutely cannot safely wait in a queue.” We see that all the time on the other website that shall remain nameless. Whether it is actually true is a different matter.
I apologize if it came off differently but I wasn’t trying to imply that someone has to qualify for those accommodations (outside of DAS) but that they are options Disney is offering for someone who needs to avoid the queue environment.

There are lots of people complaining that AQR is not enough and that they need to offer DAS to everyone who needs to avoid the queue. I do not personally think everyone who needs to avoid the queue needs DAS, I believe some of the other options to avoid waiting in line could work for certain situations.

Regardless, my main point in that post was that none of the available options to avoid waiting in the queue (if you want to avoid calling them accommodations since they don’t require having a disability to utilize them) actually equals instant access to the rides. They all still require waiting your turn in some way.

I don’t personally see why it’s an issue that EVERYONE can use accommodations like AQR. It being available for anyone doesn’t make it less of an accommodation for those that need to use it because of a disability. For example, I’d be perfectly fine with a non-disabled individual who needs to use the bathroom during a 2 hour wait asking if they can exit to do so and still return to their family. I’d rather them utilize this system than simply try to squeeze their way back through the line to their family after.

I’m well aware that there are people who are claiming they “absolutely cannot safely wait in a queue” who could but it feels like you’re trying to say that statement isn’t true for anyone (I could be reading this wrong, my apologies if I am). My only point is that there are people who that statement is true for, and if there weren’t then Disney probably wouldn’t see the need for any other accommodation than the ability to exit/re-enter a queue if a situation arises.
 












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