CS substitution question

monkey0816

Earning My Ears
Joined
Mar 8, 2010
Messages
67
Hi,
We will be doing the DDP for the 1st time this year and was wondering if all of the CS meals/sides are set or if any places let you substitute...e.g. can you get chili cheese fries w/ your burger instead of just fries? Thanks!
 
CS is usually a bit more sticky about trade-ups. You can buy a portion of chilli cheese fries OOP though - or use a snack credit if you wish, but they are not likely to let you trade. It never hurts to ask, but be prepared for a no so that you are not disappointed.
 
We've found that if something is included as a side with a different entree (e.g. entree A has fries, B has cole slaw), it can be substituted. However, if the side is listed separately with a price point it typically isn't allowed. As the PP wrote, you can purchase it OOP or often with a snack credit.
 

I think it depends a lot on the CM that waits on you. My theory is it never hurts to ask :) If you'd rather get an extra drink instead of a dessert, ask. if you want an upgrade like chili fries, get the regular fries and ask if you can buy the chili on the side.
 
I have been able to substitute my CS dessert for a yogurt or fruit cup. I think that you could also substitute fries for any of the kids meal sides as well (if you are looking for a healthier option).
I would hazard a guess that the chili & cheese on the fries would be additional.
 
Hi,
We will be doing the DDP for the 1st time this year and was wondering if all of the CS meals/sides are set or if any places let you substitute...e.g. can you get chili cheese fries w/ your burger instead of just fries? Thanks!

I can tell you for a fact that at Cosmic Rays, you can get regular fries or the chili cheese fries as the side to your meal. The CM made a point of telling us that.
 
I can tell you for a fact that at Cosmic Rays, you can get regular fries or the chili cheese fries as the side to your meal. The CM made a point of telling us that.

Now we just need to find the same CM :rotfl:
 
At Pop Century they seem to have changed the chili cheese fry option maybe a year ago? In June 2010 we were told that we could not get chili cheese fries with a burger on the dining plan but in February 2009 we could. It also varies by cashier because one cashier told us it was ok but another said it wasn't. Take note that it doesn't matter what the CM serving you tells you because it's the CM who's ringing in your order who has the final say (though you could certainly ask for a manager if you've been told it was allowed but now the cashier won't do it but personally I don't want to wait around). Ask a cashier before you order.
 
I think it's the CM also. December 26th it was 30 degrees outside and I asked for hot chocolate with my kids meals instead of apple juice. I must have looked pretty cold and miserable, plus I asked very politely. She whispered that she could "rig it" so hot chocolate would come out, and it did. (even though HC looked to be twice the price of all the other drinks on the menu)
 


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