Hey all
Again a big thanks to all of you for your support. I just wanted to let you know that I ended up with a WONDERFUL
travel agent who has already proven to be a treasure. I spoke to a TA from another company, and she was very nice, and I would have been perfectly happy working with her. I also emailed Small World and let them know about the personality mismatch. They were terrific!! They matched me with Marion, and I simply cannot say enough good things about her. She has been enthusiastic in helping me plan all aspects of the trip, full of great info, and just an all-around pleasure to work with.
In retrospect, it seems so easy to just talk to management, politely explain what I'm looking for in a TA, and get properly matched up... At the time, though, it seemed so tough to "complain" and mess with what seemed a predetermined system.
So thanks again for the moral support, and kudos to Small World for following through.