Cruise and Theme Park Operational Updates due to Coronavirus

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There were CMs outside of quick service restaurants checking on mobile orders. We asked them for ice water and they went in and grabbed them off a pre-filled tray of waters. Pizza Rizzo and Pecos are two that come to mind.
 
you are 100% correct that MB's will still be available and it is just the complementary ones that are no longer going to be given out complementary

But the thinking is that at some point they will be phased out - no is this 6 months, 2 years? 5 years? .... personally I think as long as people are willing to buy them they will keep making them - so I could see them being around for quite a while, just get less and less popular and evenutaully we get a note that they are no longer being supported
I imagine they will go the way of Pal Mickey. That said I really don’t like thinking about the logistics of using my cell phone for everything.
 
The thing that is just so frustrating is that the vloggers, multiple vloggers, said that there would still be the option to order and pay in cash, you just have to tell them at the entrance, and they will direct you. I thought that was a perfectly reasonable solution.

But, then some regular people report that they aren't allowed to order unless it is mobile order. So, what's the truth? I am quite certain that they wouldn't go to exclusively mobile order, for the reasons that have already been pointed out here. The frustration lies in either CMs not being trained to know what to do in those situations or deliberately turning away cash payers for whatever reason.

As for me, I prefer mobile order. I like it. I wish the customizations were a little bit better, a little bit more uniform. For example...at Regal Eagle. I know we are going to need a kids' chicken salad meal, but it doesn't give you the option to customize what is on the salad. On the adult portion, it does. Things like that. I think if they could smooth the rough edges there, mobile order would be used quite a bit more.






Yeah, I can't imagine that someone would be turned away because of no access to their phone. Doesn't quite make sense.
When I was there the first week they reopened, I saw ppl being directed to get to the side & place a mobile order if they showed up to the door of the restaurant without one.
 

I imagine they will go the way of Pal Mickey. That said I really don’t like thinking about the logistics of using my cell phone for everything.

The true purpose of magic bands went the way of the dinosaur when they realized the long range features didnt really work.
 
When I was there the first week they reopened, I saw ppl being directed to get to the side & place a mobile order if they showed up to the door of the restaurant without one.
I love me some mobile orders. I can barely use it tho, being vegan, I always have questions about the products, the shared fryers.
I'd really like to see the app including notes, allergies, diets, even if I understand that it would be a bit of a mess with everyone asking for subs and quick service wouldn't be so quick 😉. Anyway, I love TS :simba:🍱
 
I love me some mobile orders. I can barely use it tho, being vegan, I always have questions about the products, the shared fryers.
I'd really like to see the app including notes, allergies, diets, even if I understand that it would be a bit of a mess with everyone asking for subs and quick service wouldn't be so quick 😉. Anyway, I love TS :simba:🍱

THIS.

I'm not vegan, but I am picky, so I am always wanting to leave certain stuff off or substitute or extra on the side or whatever. Like I said, items seem to be hit and miss on customization. Some items have every single ingredient listed and available to customize. Others.....you get what you get.
 
Isn't the long range feature being used for ride photos? Seems to work OK.

I could be wrong, but I dont believe that is long range.

There were multiple tracking and crowdsourcing features that were supposed to be game changers when it came to crowd management, but they were based on the long range effects being more effective.
 
I imagine they will go the way of Pal Mickey. That said I really don’t like thinking about the logistics of using my cell phone for everything.

Someone else who knows about Pal Mickey! We still have ours. We’ve brought into the parks a few times the past few years- last time he still knew what land he was in! Or thought he was in, what with the new areas and all.


I love me some mobile orders. I can barely use it tho, being vegan, I always have questions about the products, the shared fryers.
I'd really like to see the app including notes, allergies, diets, even if I understand that it would be a bit of a mess with everyone asking for subs and quick service wouldn't be so quick 😉. Anyway, I love TS :simba:🍱

Another vegan sharing my woes! Hello! :) Being a local I usually pack but I experimented with every restaurant before my local vacay last week and noticed the lack of info/options. Universals app is even worse though- no indication of which options are vegan. I became vegan shortly after the shut down so eating out on a plant diet at theme parks (or anywhere really) is new to me anyways.
 
We brought reusable bottles, filtered the water in our room, added some crystal light to it to make it more palatable, and brought a bottle for each of us into the parks. I think we bought a total of 3 bottled waters and 2 other bottled drinks on our 2 week trip...plus some drinks with meals.
I had not even thought about the difficulties of getting the free cups of water. What has worked for people here? Buying bottled water will add up.
We ordered a case of waters from amazon prime now, very cheap and easy to do.
 
The thing that is just so frustrating is that the vloggers, multiple vloggers, said that there would still be the option to order and pay in cash, you just have to tell them at the entrance, and they will direct you. I thought that was a perfectly reasonable solution.

But, then some regular people report that they aren't allowed to order unless it is mobile order. So, what's the truth? I am quite certain that they wouldn't go to exclusively mobile order, for the reasons that have already been pointed out here. The frustration lies in either CMs not being trained to know what to do in those situations or deliberately turning away cash payers for whatever reason.
When we were there, my phone would not work for mobile order at all. I had to use my husband's phone for mobile orders. (His phone is newer and had the updated app. I tried but could not get the app to update on my phone.) There were quite a few times where I just nicely asked the cast member at the door if I could order the old fashioned way and I explained why (I had put all of my gift card on to our room account and you cannot charge meals to your room with mobile ordering so most meals I needed to pay with my magic band). Only one time did I feel like they didn't want to let me order in person. All of the other times, they were very nice about it. We don't eat at peak times though so maybe that makes a difference. We tend to eat at off times to avoid crowds.
 
THIS.

I'm not vegan, but I am picky, so I am always wanting to leave certain stuff off or substitute or extra on the side or whatever. Like I said, items seem to be hit and miss on customization. Some items have every single ingredient listed and available to customize. Others.....you get what you get.


I agree. I really liked using the mobile ordering, but it was frustrating not to be able to customize or sub/swap out items. And I hated that there was no way to access ingredient lists for items. I know they can change frequently in dishes, but it'd be easy to update online and make it so that people with allergy or special diet requirements (like vegan or gluten free) could verify they we're ordering something they can eat, without having to speak with a CM.
 
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