CRO won't send me a confirmation...?

[JDY]

Why, if you book a room through a travel agent, will CRO only send a confirmation to the agent and not to the reservation holder? I just called and asked for a confirmation and was told that I could not receive an actual copy only the agent could.

I confirmed everything over the phone and am not worried about anything. I just like having that piece of paper for peace of mind.

Just wondering...

 

[CarolMN]

Because technically, the TA "owns" that reservation. Disney will only allow the TA to change or cancel a reservation made by a TA. I'm sure it has something to do with the commission schedules and the way payments are made.

 

[eeyore0062]

Because technically, the TA "owns" that reservation. Disney will only allow the TA to change or cancel a reservation made by a TA. I'm sure it has something to do with the commission schedules and the way payments are made.

Which is precisely why we never use a Travel Agent. I like everything in my hot little hand, so I know it is correct. I never have liked going through a middle man when I am capable of doing something for myself.

 

[LisaNJ25]

Just ask your TA to send your a copy. I use dreams unlimited and they automatically send me a copy of it.

Lisa

 

[helenk]

In '99 we used a TA at AAA because CRO had no rooms at the GF for the dates we wanted. The agent provided us with a copy of the confirmation they rec'd. It had our confirmation # on it and the building request we made as well. I am sure that if you asked the agent they would provide a copy for you.

 

[ga9497]

I use www.ourlaughingplace.com OLP Travel and I have always had my confirmations mailed to me when they receive them.

Even when we make multiple changes they send us each one that they receive.

 

[webray]

Your TA should be able to send you a confirmation.

This is why I never use a TA either...just not worth it.

 

[JDY]

I know my TA can and will send me a confirmation. I was just curious as to why CRO would not...that's all.

I'm using DU and I think they are great. I used DU not because I was not capable of doing it myself but rather for ease and convenience.

I think it was well worth it. No phone calls to make, saved me SEVERAL hundred dollars, made all my PS, and submitted my room requests....

Thanks for the responses...