DH was gone to Kentucky last week, and while eating in a rest. at an airport was a victim of credit card scam. Here's the scenario, and then what American Express said to DH after.
DH, brother and father ate, had a few drinks. Waiter comes over with triplicate bill. DH has received these in the past, all "stuck" together as they came out the machine, and signed the first, with the other 2 stuck, and then taken the 2nd two. DH signed through, and handed the slip/card back to the waiter so he could "check the id" which he didnt do, but DH always likes to see if ANYONE would......HA!..anyways, the waiter gives DH back 2 copies, still sort of stuck together. DH folds them up and puts them in his wallet.
Thursday, I'm going over the bills from the trip, and happen to pull the receipt apart, as I only need 1 when the bill comes in to compare. I look down, and 1 is $93.82 the other says $74.29...I look again, one was at 8:51pm the other 8:52 pm. same day, same rest...I'm a bit confuseed, and show DH...he says- hmmm the 93.82 seems right...he thinks back to what they all ordered, and says yup its the 93.82..
He calls American Express, and explains what happened, etc.. American Express rep says that this has been happening a lot lately. What the Waiter did- was have 2 tables, DH's table was 93.82, the other table was 74.29. The other table paid cash. Waiter ran through DH's bill- then IMMEDIATLY ran through the other one. Put them on top of each other, so DH's signature is on BOTH....remember- the credit card company does not receive the receipt from the rest in all places. The waiter pockets the 74.29, and DH gets hit with both bills. A lot of people just pay their bill everymonth, and don't keep track. In this airport, a MAJOR hub for a MAJOR airline, the amount of business travelers, who do not check bills, due to company paying etc... this is most common.
American Express also told DH that a lot of times, they will double run a card. Telling you that "oops that didn't go through, can I swipe that again please".....what are you going to do , say NO? DH was livid... but American Express took the 74.29 off his total due, and DH has faxed the recipets to them, and has sent off copies.
BE CAREFUL!!! I'd hate for this to happen to anyone else.
Brandy
DH, brother and father ate, had a few drinks. Waiter comes over with triplicate bill. DH has received these in the past, all "stuck" together as they came out the machine, and signed the first, with the other 2 stuck, and then taken the 2nd two. DH signed through, and handed the slip/card back to the waiter so he could "check the id" which he didnt do, but DH always likes to see if ANYONE would......HA!..anyways, the waiter gives DH back 2 copies, still sort of stuck together. DH folds them up and puts them in his wallet.
Thursday, I'm going over the bills from the trip, and happen to pull the receipt apart, as I only need 1 when the bill comes in to compare. I look down, and 1 is $93.82 the other says $74.29...I look again, one was at 8:51pm the other 8:52 pm. same day, same rest...I'm a bit confuseed, and show DH...he says- hmmm the 93.82 seems right...he thinks back to what they all ordered, and says yup its the 93.82..
He calls American Express, and explains what happened, etc.. American Express rep says that this has been happening a lot lately. What the Waiter did- was have 2 tables, DH's table was 93.82, the other table was 74.29. The other table paid cash. Waiter ran through DH's bill- then IMMEDIATLY ran through the other one. Put them on top of each other, so DH's signature is on BOTH....remember- the credit card company does not receive the receipt from the rest in all places. The waiter pockets the 74.29, and DH gets hit with both bills. A lot of people just pay their bill everymonth, and don't keep track. In this airport, a MAJOR hub for a MAJOR airline, the amount of business travelers, who do not check bills, due to company paying etc... this is most common.
American Express also told DH that a lot of times, they will double run a card. Telling you that "oops that didn't go through, can I swipe that again please".....what are you going to do , say NO? DH was livid... but American Express took the 74.29 off his total due, and DH has faxed the recipets to them, and has sent off copies.
BE CAREFUL!!! I'd hate for this to happen to anyone else.
Brandy
I sat there longer and went back up front, again raising my voice to the hostesses. One ran to get the guy who didn't show up and I sat at table again! In a very short time I was back up there and insisted on seeing a manager. He confirmed they're having trouble and have to call them in. Said there were about 10 back there being done. Hmmm...why was I the only one apparently complaining? I even told the manager...how do I know someone isn't back there imprinting my card...or whatever they do! May be a visit to the bank tomorrow morning. 
