Credit card due date

[LeslieG]

My Chase credit card payment was due Sunday, Sept. 6. I always understood that when your due date landed on a weekend or holiday that it would be due the next business day, which would be today, Sept. 8. Apparently not. I see they posted a late fee to my account on Sunday, Sept. 6. I called and they said I would have had to make my payment on Friday, Sept. 4. Do all credit card companies do this?

 

[eeyorethegreat]

I'm not sure how it works with other companies. But I always went under the assumption that a due date was a due date no matter what day of the week it fell on. If it fell on the weekend payment should be made before the due date. When I budget, I always make my payments at least a week in advance of the due date that way I know that I won't get slammed with a late fee. Sorry you got the fee it is never a happy thing to see that added on to your bill.

 

[Debbie7452]

I've messed up and paid late before. I've always been able to get them to "waive" the late fee, just by asking really nicely. Usually if you have a good track record with them just asking them to waive it "as a courtesy" they will do it. I don't have experience with Chase but give it a try!

The worst thing that can happen is they'll say no.

 

[Cheshire Figment]

This is one of the procedures which will be illegal when the remainder of the consumer protection law goes into effect in February. The due date cannot be a date when there is no mail delivery, and the bill must be mailed at least 21 days prior to the due date.

 

[Jennifer in MI]

I once cancelled a card over this issue! I was SOOOO mad!! I had been a customer for years and years. No late payments ever. The due date was over a holiday weekend. They didn't post the payment until the Tuesday afterward and included a late fee as well as interest. I went back and looked at the agreement and there was nothing in it about a due date on the weekend (my new cards all have that on it though!).

I called and asked them to please forgive the charges and they refused. I asked to speak with a manager and they refused to reverse it too. I threatened to leave and it didn't make a bit of difference. I cancelled the card right then and there.

Now, I pay the CC bill the week before it's due just so that won't happen again.

 

[LeslieG]

I asked them to waive the charge, and they said they don't do that anymore.

I always pay online. That way there's not a problem with late mail, etc. But it didn't help me this time.

I easily could have paid it on Friday had I known. I just always believed you had till the next business day after your due date.

 

[akenneson]

I always pay my Chase payment online. It is always due on the due date regardless of weekend or holiday, but if the due date is a weekend and I pay it online that day, it shows as being paid on that date.

 

[HsvTeacher]

I just paid my Chase credit card, and this is what was at the bottom:

"Electronic payments received before 4 PM Eastern Time will be credited to your account on the date they’re received. Electronic payments received after 4 PM Eastern Time will be credited to your account on the next processing day unless you choose to pay the $14.95 convenience fee to have such a payment credited to your account on the date it is received. You can see your electronic payments online within two business days."

Kind of confusing if you ask me. I couldn't find the "processing days" anywhere in the payments section. But then again, Chase is shady like that!

 

[anne2675]

We have two chase cards and I always set them up online to be paid on the due date no matter what day of the week it is. I have never had a problem with any late payments or fees.

 

[mizliz]

This is one of the procedures which will be illegal when the remainder of the consumer protection law goes into effect in February. The due date cannot be a date when there is no mail delivery, and the bill must be mailed at least 21 days prior to the due date.

Actually, the 21-day rule went into effect on August 20th. (Though, to be more precise, rule states that the lender must have procedures in place to ensure that there are 21 days between the date the periodic statement is delivered and the due date, and if they do not have such procedures in place, they cannot report the payment as late for any reason.)

So, my best advice is to check the closing date on the statement and/or the postmark on the envelope, and see if they're upholding the 21-day rule. If not, I'd call back and make a stink!

 

[drnriordan]

I don't have a Chase card, but there have been horror stories about them lately. I think you, unfortunately, can likely expect an interest rate increase or a credit line decrease to follow shortly. As a PP indicates, most of the sites now indicate a "business date" posting requirement as well as "posting/received" time on their payment page.

 

[Planogirl]

If you pay online watch the time zone! I paid my Shell card the day it was due once but forgot about the time zone difference. Not only did I forget to pay them until the due date but then it was still late. Lesson learned and now I don't forget.

 

[deva]

We have two chase cards and I always set them up online to be paid on the due date no matter what day of the week it is. I have never had a problem with any late payments or fees.

Agreed. I always pay online and select the due date. The one thing that I don't like about Chase is that they will allow you to select a payment date past your due date. Discover, for example, only lets you pick a payment date up to (and including_ your due date. The rest of the month is "grayed out" and can't be selected. So I always double check the due date and the date I select for payment with Chase.

 

[RachaelA]

I paid my Disney Chase Visa late Sunday night (9pmish) and it had posted by 9am Monday morning.

I don't know why you would think you had an extra two days especially if you were paying online and could have paid it on Sunday...

 

[princessbride6205]

It's annoying that there is no consistency between credit card companies on this. And I'm sure anything they can do to get you to pay more fees is their goal.
I have a non-Chase card that adjusts its due date every month to fall on a business day. This worked well until the month when there was a long holiday weekend and my due date was 3 days earlier than I was used to!
Hopefully you can get the fee reversed, at least you know for next time to pay in advance. Bummer, though.

 

[wvjules]

It's annoying that there is no consistency between credit card companies on this. And I'm sure anything they can do to get you to pay more fees is their goal.
I have a non-Chase card that adjusts its due date every month to fall on a business day. This worked well until the month when there was a long holiday weekend and my due date was 3 days earlier than I was used to!
Hopefully you can get the fee reversed, at least you know for next time to pay in advance. Bummer, though.

How is this Chase's fault? The OP didn't pay by the due date. Its that simple. They didn't move her due date to make her late. She just simply paid it late. A due date is a due date!

 

[Chicago526]

I don't know, the due date is the due date, if it's on a weekend or holiday, I just always assumed I needed in by the last day with mail service before that (or just on the due date if I'm paying online).

I just pay my bill online the day I get the statement, makes it easy and if there is a problem, it gives me time to get it fixed before it's considered late.

Call back and keep trying to get it waived, OP. Keep asking for the next person up the chain until you get someone willing to help.

 

[m&m's mom]

This happened to me in August. The due date was on a weekend, and I knew it was on the weekend and due to my own carelessness, I flat paid it 2 days late.
I got a $39.00 late fee and since I always pay my bill in full every month and this was 2 days late- they charged me interest. Now not only did they charge me interest on that month BUT they said I was still accruing interest even in the next month. This made no sense to me. If my payment was due on August 1st and I pay it August the 3rd- why am I paying interest the whole month of August??
They waived the $39 fee but said they would not waive the interest. Since I had the money to pay all along- it was a very expensive lesson to me to pay that stupid bill as soon as I get it.

 

[Ava]

I just paid my Chase credit card, and this is what was at the bottom:

"Electronic payments received before 4 PM Eastern Time will be credited to your account on the date they’re received. Electronic payments received after 4 PM Eastern Time will be credited to your account on the next processing day unless you choose to pay the $14.95 convenience fee to have such a payment credited to your account on the date it is received. You can see your electronic payments online within two business days."

Kind of confusing if you ask me. I couldn't find the "processing days" anywhere in the payments section. But then again, Chase is shady like that!

I get this message when I pay my Chase cards online as well (it's a recent addition), and have other cards with similar "rules." I always assumed processing day meant business day, but perhaps not since they then say business day later in the paragraph.

If my due date falls on a weekend I just set it to pay on the Friday before; that way I don't have to worry about it being late.

 

[HM]

I used to pay by check. I always sent it at least one week before the due date. If the due date was a weekend....I sent it early enough to get there by Friday.
Now that I pay online, I always set it up to pay either on the day of (if a weekday) or the Friday before it's due (if on a weekend). I can't be sure that they'll be processing on a weekend or holiday....so make sure it's done before then.