Crazy rude guests!

[palmtreegirl]

We just spent the last 4 days at Disney because family was visiting. I can not believe the number of really rude people we saw yelling at poor CM's and other guests, some using profanity.

1st time- We were waiting for Winnie the Pooh and had fast passes. At first the ride was down, they told us we could come back anytime that night and use our fast pass. We went back and got in line, while in line the ride went down again. People started ranting around us, demanding their fast passes back. Then a poor CM that had been collecting the fast passes comes bawling towards the ride platform. She said people are screaming and yelling at her. The poor girl was so upset. Other guests started offering her hugs, the manager gave her sunglasses to wear to hide her crying.

2nd- We went to opening day at SWW. We got in line for Chewy at 8:15 and his appearance was majorly delayed. A CM announced he wouldn't be out till 9:40 this women starts screaming at her "well what are YOU going to do for US?! We have children in line!!" It was nuts. Chewy came out at 9:40 and managers ended up handing out fast passes to another character of your choice.

3rd- French Quarter pool- During game time a 9-10 year old boy came up when a game of hot potato was almost over and wanted to join. CM kindly told him it was almost over and he couldn't join because they would run out of water balloons. Kid stomps his foot and screams not fair! Mom then gets in poor lifeguards face and starts chewing her out and then walks away. Lifeguards start laughing, thankfully they were able to let it roll of their backs but still.

4th time- SWW in line for Bobba Fett. The CM announced Bobba would be leaving in 5 minutes and Janga would be out. This family in back of me starts complaining and yelling for everyone to "hurray up" then the family in front of me had an autograph book. Well this women behind me starts cursing that its "so blank rude that they have an autograph book!" I couldn't believe it, kids all around and she's cursing and flipping out very loudly.

Those were just the major incidents we witnessed. I usually walk around in my own little world but these incidents were so big I couldn't help but notice them. Just thought it was really sad, in general, that people treat CM's and other guests so poorly.

We did have a great time though and found Disney CM's to be crazy patient and kind in the face of countless rude people.

 

[Disneylover99]

What a shame.
Glad it didn't spoil your vacation though!

 

[Kristibo42]

I can't stand rude people. Puts everyone around them in a bad mood. But what do they say "a squeaky wheel get the oil"

 

[bluejasmine]

This is really sad and we have seen so much more of this each year..
Im not gonna lie, DH and I use not so Disney language but NOT when we are in Disney. We will even make each other chant it to make sure..LOL

I feel so bad for the CMs nobody gets paid enough to deal with that crap.

My issue: guests not handling their children. This also has gotten way out of hand.. we let it roll most times but a few times we have had to call attention to it..

 

[smitch425]

We encounter people like that every year. I don't know how much CMs make, but I can assure you it isn't enough when they have to endure that type of behavior. Those types of situations are what I view as teaching moments. I feel sorry for kids who have parents like that. Inexcusable.

 

[GoofyKidd]

We just returned from a week long visit and what got me were the number of people who cut in line. Some are joining a group up ahead, some are blatantly pushing you out of the way to get in front. I bit my tongue the entire trip because I'm a lady & the kids were with us & I don't want to cause a commotion. Which brings up another point-the number of screaming-at-the-top-of-your-lungs type fights between guests was appalling. What a spectacle for little kids to see in the midst of their magical trip. Common courtesy exists among a lot of people but those who are rude & aggressive is downright annoying.

 

[FortForever]

using profanity.

I wish this would get people kicked out of the park. I have been in lines with people whose mouths I wanted to tape shut. Completely disrespectful, especially considering the children everywhere.

 

[TygerHawks]

Sadly, this is a trend being seen in schools and customer service, and it is steadily getting worse Working in a gift shop, I am told whats what on several things....even when they are flat out lying and wrong. I see a tinge of fear when my son's teacher wants to talk to me about his behavior, and shock when I agree and admit it is a personality flaw. Nobody takes responsibility and everything "bad" is somebody elses fault.

 

[ConvenientTruth]

The pressure of "having the best trip ever" becomes too much for people and they lose it. It is sad to see happen, but it is a side effect of being overwhelmed by Disney, wanting to do every thing possible, and not allowing yourself a chance to just enjoy the trip.

 

[ambiancetc]

Wow, just...wow. NOW I understand why the CM's often thanked us for being so kind and understanding. When you have to put up with people like that all day anyone that doesn't go off at the littlest problem must seem like a breath of fresh air!

 

[RedHeadedFairy]

We ran into a few too many of these kinds of incidents over the weekend too. We were really surprised, usually these kinds of incidents are few & way outnumbered by Magical ones but not this time.

One in particular sticks out in my mind. Mom & 2 kids, ages about 8 & 10, waiting in line at the ticket booth to enter MK directly ahead of us. Short line, but while we stand there mom has to reprimand each kid twice for separate issues. When their turn comes, they start violently pushing & shoving each other to be first while mom is struggling with getting the machine to accept her/their tickets. The more she fumbles, the more aggressive the kids get & the more she fumbles & round & round. The CM is bewildered, not sure how to step in without interfering, DD has a look on her face like this: the people behind us start yelling, "Discipline your kids!" & stuff along those lines... making them even ruder than the misbehaved children.

My DD would never act like that, but I took it as a teaching moment anyway. I said, "See this? Not that you would but please KNOW that if you EVER did, we would turn around & leave. There would be NO Magic Kingdom after a display like this." She didn't miss a beat & replied, "Well, I wouldn't deserve it at that point anyway, would I?"

 

[MrsHull88]

How sad that people act this way. And it's not just ad WDW it's everywhere you look.

 

[disnut8]

I wish this would get people kicked out of the park. I have been in lines with people whose mouths I wanted to tape shut. Completely disrespectful, especially considering the children everywhere.

Using profanity is never going to get anyone kicked out of a park. What might be offensive to someone won't be offensive to the next person. Case in point - my boss is a pastor (accountant by day) and he doesn't like using "God" or "Jesus" with any other word (you can guess the combinations). However, he's let the "F" thing fly in meetings.

George Carlin might be gone now but I don't think anyone has a patent on the seven "dirty" words. Everyone has their own opinion on what should be on that list.

 

[MagicMark]

I think it's such a shame that people get so angry and spoil magical experiences of others... These are the types of people that I hope don't return to Disney. There's no excuse for bad behaviour

 

[StitchesGr8Fan]

The pressure of "having the best trip ever" becomes too much for people and they lose it. It is sad to see happen, but it is a side effect of being overwhelmed by Disney, wanting to do every thing possible, and not allowing yourself a chance to just enjoy the trip.

Is it the pressure to have the best trip ever? Or a sense of entitlement and a "my needs and wants come before yours" attitude?

 

[RedHeadedFairy]

I wish this would get people kicked out of the park. I have been in lines with people whose mouths I wanted to tape shut. Completely disrespectful, especially considering the children everywhere.

It bothers me too & outside of WDW my language is pretty colorful; but it bothers me a LOT in a family themed park.

Yesterday we saw a girl in her early 20's walking around MK with profanity on her tee shirt. I DO think Disney should have the right to ask her to change & choose a shirt without the "F" word.

 

[AngieMouse86]

Im not gonna lie, DH and I use not so Disney language but NOT when we are in Disney. We will even make each other chant it to make sure..LOL

We call it "The Disneyland Rule" in my family and it applies in all kid-friendly settings. If someone sounds like they'e gonna slip, someone'll chime right in "Disneyland rule is in effect!".

It bothers me too & outside of WDW my language is pretty colorful; but it bothers me a LOT in a family themed park.

Same here.

 

[VACamm]

Last August we (my kids included) watched a man cuss out a CM at space mountain because the CM wouldn't let he and his daughter get on with their fast passes because they were Late for their return time. He was literally all up in his face swearing at him!!! I agreed with the Cm because he was only doing his job and enforcing the return time rule. When the man finally turned around and walked away we all started clapping!

 

[Tormania]

Is it the pressure to have the best trip ever? Or a sense of entitlement and a "my needs and wants come before yours" attitude?

^This. These out-of-control parents and their little heathen rugrats aren't out for a perfect vacation, outerwise they wouldn't behave that way. Rather they are of the types that everything is for them first and you better get out of their way or they will go bonkers.

I would have a REAL hard time keeping my mouth shut in some of those circumstances, especially if any of that was directed toward my family in any way, shape, or form.

Good behavior and good parenting are sadly becoming lost arts anymore.

 

[sephorachick]

It sounds to be worse now then it was when I worked there. I only dealt with 2 or 3 rude people in my semester working @ WDW. My friend's gf worked at Fantasyland last year & said she used to get screamed at everyday. That can take a toll on someone if you don't have the backbone for it. No one should be treated that way especially at WDW. Cast members are just trying to do their jobs & keep people safe.